Str. Euroski (drumul Sulinar) nr 51, 500001 Poiana Brasov, Romania
#11 of 25 hotels in Poiana Brasov
Guests' ChoiceBased on 110 hotel reviews
8.8Cleanliness
9.2
Comfort
9.1
Location
9.5
Facilities
8.7
Staff
8.9
Value for money
8.3
Free WiFi
8.6
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 18 March 2024
Andrei
RomaniaSpacious room, comfortable, very clean and quiet. The hotel is right next to the ski slopes and the best restaurants in Poiana Brasov.
Stayed in March 2024
Reviewed: 18 February 2024
Ryan
United KingdomNo lift up the stairs to our room, which is not usually an issue for me, but with a heavy suitcase this time it was a bit of hard work getting it up there. I only had to do it once though so can’t really complain too much.
Clean and comfortable, large bedroom and ensuite bathroom, good breakfast and right next to the ski slopes.
Stayed in February 2024
Reviewed: 16 February 2024
Fiona
IrelandNothing.
We came to ski. This hotel is so close to the slopes. Definitely the closest hotel. Really friendly staff. Great breakfast. All staff really really helpful and went above and beyond to help when they could. The two bed suite was perfect. Bigger than we expected with 3 tvs.
Stayed in February 2024
Reviewed: 25 January 2024
Ioana
RomaniaNothing comes to my mind
Very clean, chill atmosphere, chill staff
Stayed in January 2024
Reviewed: 20 January 2024
Cristian
RomaniaAll was perfect
Excellent location, practically on the slopes, yet good access to the city for a walk. The rooms are very spacious and very clean. The beds are the most comfortable and the bathroom was modern with great amenities. The staff is friendly and accommodating. Highly recommended and certainly I will return.
Stayed in January 2024
Reviewed: 20 December 2023
Ladislau
RomaniaThe friendliness of the staff and the good service in the restaurant. Everyone was very friendly and helpful no matter what the time.
Stayed in December 2023
Reviewed: 29 October 2023
Lucian
RomaniaStains, toilet was not properly cleaned
Price/value, Staff, Location
Stayed in October 2023
Reviewed: 19 August 2023
Magdalena
RomaniaSmall property . Nice and clean.
Stayed in August 2023
Reviewed: 25 July 2023
Dragonit
RomaniaNesspresso for a fee and that fee is 2€ is just a cheap decision. There are 4 capsules in the room, how much profit will the hotel make out of these? Either offer it for free or remove the machine.
Comfy bed, clean room, perfect location, friendly staff
Stayed in July 2023
Reviewed: 24 July 2023
Alex
RomaniaThe hotel has exceeded all my expectations. The room was immaculate and modern, with high-quality bath products, mattress, and bed sheets. The receptionist was extremely kind to wait for us until very late in the night, and to even safely store our bikes in a private room. Not least, right next to the cable car. I highly recommend this place, and will definitely come back.
Stayed in July 2023
Reviewed: 10 April 2023
Georgian
RomaniaBreakfast was excellent. Staff personnel very kind and polite. The room was cleaned. Bed was very comfortable.
Stayed in April 2023
Reviewed: 11 March 2023
Craita
RomaniaCoffees in the room that came via Nespresso machine were taxed 10 lei a pop. No sports programmes on TV
Close to the skiing facilities . Happy, welcoming staff.
Stayed in March 2023
Reviewed: 10 March 2023
Dandragu
Austria- 2-floors-room with inner staircase -> cute, but not comfy. Moreover, the downstairs room / living room was pretty packed, especially with our luggage (since one could not take it to the upper room) - (~below) average breakfast: fake orange juice, bad omlette, 3 days old deserts etc. - bad experience with WLAN: worked sporadically on both Samsung and Apple devices. Staff tried to solve the issue twice with short term success. In the end, it still did not work and we gave up calling them.
- top location, next to slopes / elevators / ski rent shops - cozy, warm rooms - staff: nice, proactive, helpful - free parking - free tea in the room (coffee for 2 Euros per Nespresso capsule)
Stayed in March 2023
Reviewed: 6 March 2023
Mihai
RomaniaLocation, nice room, very good breakfast, nice staff
Stayed in March 2023
Reviewed: 5 March 2023
Dan
RomaniaDescription of the rooms in Booking page has errors. Breakfast could be improved. One of the towels, once, was clean but with a hole.
Very good location for ski. Very clean. Friendly staff.
Stayed in March 2023
Reviewed: 11 February 2023
Patrice
FranceThe Bars like Nuba and the Heavy music ... no way , should be closed ....
1 minutes by walk from the Telecabin 😀
Stayed in February 2023
Reviewed: 10 February 2023
Dan
RomaniaBreakfast is excellent. Very good coffee! Personnel very kind and responsive. They make eggs on demand any kind. Also pan cakes were very good.
Stayed in February 2023
Reviewed: 29 January 2023
Știrbu
Moldovaun hotel de nota 10, recomand
Stayed in January 2023
Reviewed: 9 January 2023
Amy
United Kingdom-typical Romanian breakfast with not much change over the week. They need a new toaster! It's a basic kitchen toaster that takes forever! - no facilities such as a reception lounge, gym, pool etc - room service was hard work and the fridge and tea / coffee wasn't refilled over our week stay (even though we asked) - towels were very small and old
- amazing location - comfortable bed - friendly staff - clean - Nice bathroom - spacious room - Big radiators to dry ski clothes - fridge and safe in each room - daily room clean - complementary champagne for New Year's eve - fresh food
Stayed in January 2023
Reviewed: 15 December 2022
Dan
IrelandThe check-in form is time consuming and also useless.
Location was perfect. Close to best restaurants and the ski lift. Big rooms, great breakfast and very clean.
Stayed in December 2022
Reviewed: 3 December 2022
Oliviab20
RomaniaEverything was very good. Nice room and clean. Cleaning staff was very discret, doing they work during our breakfast. Breakfast very good. Very good coffee. Perfect location of hotel, with parking
Stayed in December 2022
Reviewed: 28 November 2022
Monica
United Kingdomeverything was great
Everything was exceptional! The hotel looks stunning!
Stayed in November 2022
Reviewed: 27 November 2022
Ioana
Romaniathe restaurant
quiet
Stayed in November 2022
Reviewed: 28 October 2022
Daniel
United Kingdomcharging extra for the coffee in the coffee machine in the room was a joke
location and hotel were great, private parking and great breakfast
Stayed in October 2022
Kayseri, Turkey
Pharr, USA
Madgaon, India
Oszkinie, Poland
Schladming, Austria
Ennis, Ireland
Kaprun, Austria
Vila Nova de Gaia, Portugal
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content