Str. Trandafirilor 57-59, 545500 Sovata, Romania
#2 of 18 hotels in Sovata
Guests' ChoiceBased on 128 hotel reviews
9.6Cleanliness
9.8
Comfort
9.7
Location
9.6
Facilities
9.6
Staff
9.5
Value for money
8.9
Free WiFi
9.3
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End of dialog contentReviewed: 24 May 2024
Catalin
United KingdomNot complaining .Thanks
Thanks 🙏
Stayed in May 2024
Reviewed: 22 May 2024
Catalin
United KingdomNot complaining. My booking is for 2 nights and have comply for my wife needs to book extra 2 nights.😜
Not 4 stars hotel is 5 star plus food excellent ,location excellent, and cleanest hotel by guest for last 10 years travel around world .Congratulations and thanks.
Stayed in May 2024
Reviewed: 12 May 2024
Bogdan
RomaniaPools are too crowded during the day - hotel allows people who are not hotel guests to use the spa facilities - a bad idea Breakfast could be better
The hotel is new, room was clean, Sovata is a great location for a quiet relaxation!
Stayed in May 2024
Reviewed: 10 May 2024
Elena
RomaniaEverything
Stayed in May 2024
Reviewed: 3 May 2024
Anda
RomaniaThe pool was getting quite full in the afternoon.
Very kind staff, nice swimming pool proper for kids to have fun! It is a very good hotel for families. We were lucky with the nice weather, so we could also enjoy the swimming pool outside.
Stayed in May 2024
Reviewed: 26 April 2024
Claudia
RomaniaPillows and the lady from reservations.
The food was diverse. We didn't eat the same food on our stay. We had breakfast included. All the food from restaurant was delicious. The spa is awesome. Our kids had a lot of fun and we managed to de-stressed. It was a good therapy for our souls and bodies.
Stayed in April 2024
Reviewed: 26 April 2024
Berghian
RomaniaIndoor pools and the hotel restaurant
Stayed in April 2024
Reviewed: 26 April 2024
Berghian
RomaniaLocation Indoor pools Massage treatments
Stayed in April 2024
Reviewed: 22 April 2024
Adel
RomaniaThe mattress too soft
The hotel was amazing , the Spa facilities as expected , clean and relaxing , food was exceptional ( we ordered from the menu for dinner ) the staff was very attending and respectful
Stayed in April 2024
Reviewed: 29 March 2024
Cornel
United StatesDelicious food many choices for breakfast and dinner . great services . Many thanks to GM.Poulo Rodrighez..and his staff specially Carmen Lacatus and Ianois (John)
Stayed in March 2024
Reviewed: 26 March 2024
Luciana
RomaniaBeen here for the second time at Crystal and for sixth time in Sovata. The hotel has very good facilities, the spa, the staff always kind, polite and ready to help you. The food is delicous, the spa is great, heated pools, sauna always ready at any hour in the schedule. The room is cosy, clean and well equiped. Congrats for the great job you are doing!
Stayed in March 2024
Reviewed: 26 March 2024
Elmed
RomaniaSpa was to crowded.
Stayed in March 2024
Reviewed: 23 March 2024
Dorina
MoldovaEverything was very good. The combination of impeccable accommodations, well-designed spa facilities, and friendly staff made it a truly unforgettable experience. We recommend this hotel and look forward to returning in the future.
Our stay at Hotel Crystal Wellness & Spa was nothing short of exceptional. From the moment we arrived, we were greeted with warmth and professionalism by the friendly staff, setting the tone for a memorable experience. The hotel's recent renovation was evident in every detail, from the modern decor to the well-appointed amenities. Our room was spacious, comfortable, and thoughtfully designed. The highlight of our stay was undoubtedly the spa area. Impeccably designed and maintained, it offered a tranquil escape. Saunas, pools, and salt pool, every facility exceeded our expectations. The breakfast provided at Hotel Crystal Wellness & Spa was simply outstanding. We were impressed by the variety and quality of the offerings, which catered to every palate. Freshly prepared and delicious, it was the perfect start to each day of our stay.
Stayed in March 2024
Reviewed: 16 March 2024
Csillag
RomaniaNew, very comfortable
Clean
Stayed in March 2024
Reviewed: 12 March 2024
Nicolae-liviu
RomaniaNo complaints! Everything was over the expectations!
A pleasant place with kind, fun but also very professional staff. Access is easy, and close to the lake and the center of the resort. The SPA is well maintained, the atmosphere is quiet and the water is at the perfect temperature. The saunas were always ready. The room is shiny and nicely decorated. We had a special request for my wife's birthday - we were extremely pleasantly surprised by the way they understood how to delight their customers! Thank you!
Stayed in March 2024
Reviewed: 9 March 2024
Ionescu
Romania-
Very nice hotel & spa, excellent food and service.
Stayed in March 2024
Reviewed: 2 March 2024
Adrian
RomaniaEverything
Stayed in March 2024
Reviewed: 22 February 2024
Vasile
RomaniaWell, there is little not to like. But there are moments in the day when the indoor pools got crowded and it was hard to get a sunbed or a room at the bar near the pool. We found some of the drinks a bit expensive.
The salty pool and saunas were great for relaxing. We also had a bit of fun with the waterslides. The room was spotless, and everything was in working order. We had breakfast and dinner at the hotel. Both were delicious, with plenty of options to choose from, and enough variety from day to day to keep the dinner interesting. The staff was friendly and very helpful. Overall our stay was pleasant and relaxing. Exactly what we needed
Stayed in February 2024
Reviewed: 13 February 2024
Doru
RomaniaBad coffees
Almost perfect:
Stayed in February 2024
Reviewed: 11 February 2024
Monica
RomaniaIt’s a pretty noisy hotel. In the evening we could hear the music from the restaurant in our room( at the 2nd floor). Kids screaming and running down the hallway until 12 pm
Nice staff, clean rooms, great food, generous pool area
Stayed in February 2024
Reviewed: 11 February 2024
Greenhalgh
United Kingdomthe hotel is beautiful. but what makes it amazing is the incredible staff
Stayed in February 2024
Reviewed: 28 January 2024
Timea
Romaniathin walls
food, modern, new
Stayed in January 2024
Reviewed: 26 January 2024
Simion
IrelandEverything was gorgeous.
Stayed in January 2024
Reviewed: 24 January 2024
Csongor-ernő
RomaniaParty Sunday night in the restaurant could be heard midnight from the room.
Breakfast already from 7.00 and spa open from 08.00. Very good food quality. Excellent staff. Playing room for children. Gym with professional equipment.
Stayed in January 2024
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