Piata Petrodava nr.1-3, 610033 Piatra Neamţ, Romania
#10 of 17 hotels in Piatra Neamţ
Guests' ChoiceBased on 454 hotel reviews
8.7Cleanliness
9.0
Comfort
9.0
Location
9.3
Facilities
8.6
Staff
9.0
Value for money
8.3
Free WiFi
8.6
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End of dialog contentReviewed: 20 June 2024
Melnic
Romaniaelevators
location, parking
Stayed in May 2024
Reviewed: 19 May 2024
Cristinel
RomaniaVery clean. Good position in town.
Stayed in May 2024
Reviewed: 6 May 2024
Gabriel
RomaniaTotul a fost exceptional
Stayed in May 2024
Reviewed: 2 May 2024
Malisheva-postolati
MoldovaLocation is perfect! View is gorgeous! Meal is excellent! Waiters are awsome!
Stayed in April 2024
Reviewed: 20 April 2024
Proxpert
RomaniaGreat location, right in the city center, very nice room, with a city view, confortale beds, slippers and bathrobe available.
Stayed in April 2024
Reviewed: 16 April 2024
Antonio
RomaniaThe fridge doesn't work, everything is warm. No ice machine. Room service till 9pm
Location, cleanliness, staff, parking.
Stayed in April 2024
Reviewed: 15 April 2024
Xiaofen
ChinaGreat location with convenient transport! Quite near the train station, less than 10 minutes' walking. Beautiful view outside. Really enjoy my stay!
Stayed in March 2024
Reviewed: 25 March 2024
Geanta
RomaniaSmall bathroom
Elegant place, clean room with a nice view
Stayed in March 2024
Reviewed: 4 January 2024
Taranu
RomaniaWe could hear the noise from the other rooms.
Great view from the upper level, nice breakfast, excellent location, close to the main attractions of the city.
Stayed in January 2024
Reviewed: 3 January 2024
Alina
RomaniaThe loos after one use they would become smelly
Staff and location
Stayed in December 2023
Reviewed: 30 December 2023
Mihai
United KingdomClean,hot in the room as it was winter outside and good utilities
Stayed in December 2023
Reviewed: 24 December 2023
Elena
United KingdomExcellent location,beautiful lobby,lovely size room and really clean,very comfortable stay in.
Stayed in December 2023
Reviewed: 5 December 2023
Emil
RomaniaRoom heating system malfunctioning, however with persistence with reception, we received alternative portable heater (after 2 days).
Breakfast was rich and offered many options. Hotel is nicely renovated and furnished, both in the lobby/restaurant area and in the rooms. Reception staff very polite and professional, ready to help with whatever is in their area of decision. Parking always available, no extra cost. Central position, rooms have nice view on upper floors.
Stayed in December 2023
Reviewed: 4 December 2023
Andrei
Romania- You could hear the bass from the club next to the hotel - The bathroom was very small - There was mould in the shower
- Excellent location - Very clean - Big double bed
Stayed in December 2023
Reviewed: 3 October 2023
Nicolle
Romania-Not a 10 just just because although the hotel is visible renovated and you can see efforts of improvement, i assume is impossible to do the same with the base from the past - ventilation and sewerage, where although the quality of plumbing is visible, you can still have issues with shower water draining. +Net off vs the fact that the ventilation can be stopped if the sound or air quality is a problem and windows can be open.
Location, parking (validate ticket at reception each time in/out) and mostly, Hotel Staff, this is what makes the difference. From Reception to Room service, staff was a +10. We used room service late hour almost at the end of their work time and the support was 5*, from the minute the phone was answered to service delivery. The food quality was also above than in the restaurant we eat in the area near by. We booked a Junior Suite with City View and had an office area as a separate room vs sleeping area. Very comfortable bed. Overall, a very good location for city center easy access and we would recommended especially for the good level of service provided.
Stayed in August 2023
Reviewed: 5 September 2023
Ioana
Romaniathe breakfast wasn't diversified
the room was big, with a very big and confortable bed, the "Library" restaurant is excellent and is located near the centre
Stayed in September 2023
Reviewed: 31 August 2023
Luminita
United StatesThe location and staff were amazing!
Stayed in August 2023
Reviewed: 29 August 2023
Prisacaru
MoldovaThe bathroom. The bath cabin is too small and unconfortable. The tiolet bowl is placed too high. Very uncomfortable for all the family. Not enough clean.
The location was the best for us. Also the fonic isolation is very good
Stayed in August 2023
Reviewed: 28 August 2023
Gabilukian
Romaniaprices a little overrated. in rest everything work just fine.
the hotel is in the center of the town. you can take a walk and see the city. perfect location. the city is a small one so everything is close for it.
Stayed in August 2023
Reviewed: 23 August 2023
Mark
Czech RepublicNothing really, they could use a cafe on the ground floor. When I arrived, the receptionist told me that they could not find my booking, but they quickly found it, and always fine in the end 
Good location in the center of town, easy parking, easy to find, decent room with good air-conditioning. 
Stayed in August 2023
Reviewed: 16 August 2023
Ioana
RomaniaThe bathroom is extremely small and looks like a 2*, rather than 4*. The windows are kind of small in comparison with the room and they don’t provide coffee, nor complimentary water, not tea or water heater, which would be usual, as the charge is in full.
The staff was wonderful, always nice, helpful and smiling. The cleaning services - exceptional. The double bed is very large and the sheets are wonderful, for a tired traveler :) there are lacks in terms of 4* standards, but we really enjoyed our stay in the end.
Stayed in August 2023
Reviewed: 15 August 2023
Natalia
SwedenWeak wifi connection
Good location. Nice modern furniture in the room. Average breakfast. Could be improved.
Stayed in August 2023
Reviewed: 4 August 2023
Alexandru
United KingdomNothing bad to say
Clean
Stayed in August 2023
Reviewed: 1 August 2023
Oana
RomaniaThe Air Conditioner didn’t work properly
Stayed in July 2023
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