The shower is very small

Lovely room, comfy

Stayed in May 2024

Chairs are too big and heavy in the room. Extremely difficult to insert the plug of the kettle due to wire shortness and lack of electric socket at proper distance.It is necessary to move the night table to do it. Air conditioning system without clear indications on functioning. Air flow too low even when set at maximum power.

Good location.Good quality/price ratio in this period of the year (End May/Beginning June)

Stayed in June 2024

The staff were very friendly and helpful

Stayed in June 2024

Great value, very large comfortable room, great breakfast.

Stayed in May 2024

Our view was to the boulevard, so it was a bit noisy during the night.

This is a historical place and you feel this vibe the moment you enter the hotel.

Stayed in May 2024

The room was not that quiet as it was facing the boulevard and we could’ve hear the sounds of the cars in the mornings and afternoon.

Friendly staff, location, very clean, decent breakfast.

Stayed in May 2024

Atmosphere in the breakfast room(s) could be improved.

Great location right by the old town. And the hotel has a lovely atmosphere, feels quite grand and traditional. Staff spoke good English and there was a lot of choice of things for breakfast, including good coffee. Reception is always staffed, so no complicated instructions to get in with codes and lockboxes and also someone to help us e.g. calling a taxi for us.

Stayed in May 2024

The young lady at the reception, I think her name is Laura, she went above and beyond and made sure I receive breakfast to go because I departed the hotel before breakfast was served. Outstanding!

Stayed in April 2024

While the hotel had some positive aspects, such as a clean room and a central location, there were a few disappointing aspects to note. Unfortunately, we experienced a less-than-ideal situation when we arrived two minutes late for breakfast and were refused entry. While we understand the importance of adhering to breakfast times, it would have been appreciated if the staff could have offered a small alternative option. Additionally, the subsequent breakfasts were subpar, with poor-quality bread, cold and hard fried eggs, and a lack of options for those with dietary restrictions, such as no oat muesli or dairy-free milk available. Furthermore, we encountered an issue with the bed sheet being too small for the bed, which revealed the mattress protector, impacting the overall comfort of our stay.

The breakfast spread included fresh fruit and salads which was a great way to start the day. The room was clean, and I appreciated that the towels were changed daily. The central location made it easy to explore the area. Additionally, having a kettle and tea provided in the room was a nice touch that added to the overall comfort of our stay.

Stayed in April 2024

Nothing I can think about.

Excellent location, close to beach and piata Ovidiu, quiet neighborhood, parking available. Very clean room and bathroom and hallways. Smiling and helpful staff. Nice and comfortable furniture. Good breakfast with very nice kitchen staff.

Stayed in April 2024

No parking available and pretty challenging to find a place

The room was looking nice

Stayed in March 2024

nothing

Hotel Carol exceeded my expectations in every way! Nestled in a quaint, historic building, this charming 3-story hotel perfectly captures the essence of Constanta. From my balcony on the third floor, I enjoyed breathtaking views of the Black Sea, just a leisurely 10-minute walk away. Stepping into my classic-styled room, I was immediately struck by its spaciousness and comfort. It felt like a home away from home, providing a cozy retreat after a day of exploration. Each morning, I indulged in the excellent breakfast spread served in the inviting dining area. The variety of options ensured there was something to satisfy every palate. Moreover, the reception staff were always warm, welcoming, and eager to assist with any inquiries or requests. Their hospitality truly enhanced my stay and made me feel well taken care of throughout my time at Hotel Carol. Overall, I couldn't have asked for a better accommodation in Constanta. Hotel Carol perfectly combines comfort, convenience, and hospitality, making it the ideal choice for any traveler seeking a memorable stay by the Black Sea.

Stayed in March 2024

Nothing really. All excellent.

Central hotel close to the sea, excellent breakfast with croissants, fried mushrooms, fruits, etc. Stylish interiors and the most remarkable: a sauna! You order it to be heated and half an hour later you can enjoy it!

Stayed in March 2024

Insufficiently lighting in room. Shower head holder was broken.

Good location of hotel in center of the city. Attentive and frendly staff. Good breakfast with a great option and choice.

Stayed in February 2024

Historical building. Good location. Friendly staff.

Stayed in February 2024

The parking area around the hotel is limited.

Amazing location, super close to city center and downtown. Access to the beach is close, just across the street.

Stayed in February 2024

none

absolutely perfect

Stayed in January 2024

This is not a minus, but since my stay was in winter, I was hoping to find extra blankets as well as I tend to get cold. My concern was useless, since the room, while it has a high ceiling, was very well heated.

The staff is super friendly and helpful, the hotel is clean and has a pleasant aesthetic - very instagramable. My room was spacious, I enjoyed the vintage vibe and the phone was an especially nice touch. I forgot to take some toiletries, but fortunately, I found everything I needed in the bathroom. There were also slippers and bathrobe in the closet. Of the amenities, I especially appreciated how clean and well-heated the bathroom was. The breakfast was delicious, with great variety, rotating menus, sometimes local specialities - I felt right at home when I tasted our traditional aubergine salad (it's like baba ganoush but with mayo). The location is great. It is close to the sea and to the city centre, where you can find some great restaurants. Plus, there is a pharmacy and a mini market nearby. Train station is a few minutes ride by taxi (ask the hotel for a reliable one though or take Uber so you don't risk getting scammed. Thank you Hotel Carol team, will be sure to book again if and when in Constanta!

Stayed in December 2023

Friendly staff, good location, nice breakfast!!!

Stayed in December 2023

It was a little bit hot

Comfortable a s nice location, every thing was perfect!

Stayed in November 2023

My room was a bit warm.

The hotel had a real old world charm, very close to the Black Sea, friendly and helpful staff and a great breakfast.I was pampered, which was great.

Stayed in October 2023

The location is excellent, the staff was very polite, the rooms are big and cozy

Stayed in October 2023

The bed was very comfortable and the room spacious. Breakfast is wonderful.

Stayed in October 2023

bathroom and main entrance door did not close properly

beautiful setting, stylish furniture throwing you back in that era

Stayed in October 2023