“The hotel staff is very considerate, friendly and love to help at anytime, they response very fast and helped to arrange cars to pick us up at the station and take us to the temples. It's located inside the old town which makes it super easy to visit everywhere. Strongly recommended! Nos gusta mucho, especialmente con la gente y servicio!”
“Our stay was a truly exceptional experience. You are welcomed in a serene and relaxing environment.
The rooms were beautiful, clean and comfortable.
Located in the heart of the historic centre.
The staff went above and beyond to ensure a memorable stay, with special mention to Crystal, who was particularly outstanding. Her proactive communication before and during our visit made a significant difference. She assisted us in arranging transportation, booking massages, securing tickets for attractions, and even organizing a special birthday surprise for our family.
Highly recommended for anyone seeking a blend of relaxation and exceptional hospitality.”
“Amazing place to stay. The location is excellent. This is a beautiful traditional Chinese hotel. The staff was very friendly and attentive, specially Alice, ensuring our comfort all the time. Upon our arrival we had a welcome gift. The continental breakfast was good. The hotel also offers you transfer service from the train station. Nice experience.”
“Everything about it was amazing. First of all, location is absolutly perfect, right in the center of the old town, right next to the crossing of the two main steets. And despite that, we were well isolated from the noise in the evening.
The room was very cosy, located at the back of a traditional courtyard. It was spotless and looked great. We even received a lovely little carpackage with local specialities.
And last but not least, the personnel was extremely kind and accomodating. Alice gave us all the tips and information on how best to visit Pingyao and helped us with reservations and ticket purchasing, etc…”
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