“Some of the staff were very nice, especially Julio. The view from the rooms on the top floor is lovely. Lots of nice birds flying around. It was only 5-15 minutes in a car to most places we wanted to visit”
“The staff were beyond helpful and incredibly friendly. The rooms were clean, comfortable and the entire resort was beautiful. The food at the restaurant was incredible and well priced. We would definitely come again.”
“Itza hotel is really a special place, a home away from home. I actually came back to stay longer. It's well placed in the town of Akumal. The beach is walking distance but you can also rent bikes. Kitchen has everything you need to cook. Very nice terrace and pool. The staff is incredibly nice and different activities are organized so it's easy to meet other travellers. Akumal itself is really a charming little town, with murals, a cenote, and a dedicated group of people working to conserve the culture and nature of Akumal - I would really recommend doing the half day tour of Akumal with Jairo, which you can ask for at reception.”
“Casa Chukum is a perfect place to stay. Everything is really thought out and user friendly. The staff is super friendly and helpful, the room was quiet with double glass doors, air conditioning was perfect and silent and the bed was super comfortable and the design of the rooms is unique and lovely. Great, clean, good sized real pool in a beautiful garden setting plus 2 rooftop spaces where you can hang out and also see the lagoon. The whole hotel is unique, thoughtfully designed and memorable. It’s also in a convenient location. Highly recommended”
“Staff are tremendously pleasant and helpful. Isabella and Diana, and all other reception staff are fantastic, with genuine smiles (which is rare). Clean and simple Gym, fruit breakfast, coffee. Ability to order full breakfast menu: waffles/bacon is very nice. Marco (security) was very helpful. Fantastic artisan restaurant, and brunch complex only 200yards from front door. Strip mall with burger joint 100yards. Room was clean and large. USB charging port in room. Wi-Fi is very fast, which is ideal if you need to use laptop. Cheap security deposit ($100 usd) which I had no problem getting back (this is rare, usually you are extorted for this). Check in/Checkout took no more than 5 mins. Great stay for work and families. Supermarket Aki 300 yards from door, easy to stock up on items. Fridge and induction hobs in room. Large bed and air conditioning in room. Tremendously pleasant stay with very helpful staff. Great value for money, particularly if you do not want to stay downtown or at the hotel zone. There is plenty of dumps around at double the price.”
“Great location with a supermarket and food options within walking distance- booked for one night really to sleep before embarking on next part of journey - great communication, friendly staff and excellent price”
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