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Reviews of Vila Gale Serra da Estrela 4 stars

Fonte Santa, 6260-013 Manteigas, Portugal

#10 of 15 hotels in Manteigas

Guests' Choice

Review score

Based on 162 hotel reviews

8.9

Score breakdown

  • Cleanliness

    9.3

  • Comfort

    9.3

  • Location

    9.1

  • Facilities

    9.1

  • Staff

    9.5

  • Value for money

    8.5

  • Free WiFi

    8.7

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Showing 1 – 25

  • Reviewed: 10 November 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 2 nights

    A little bit small room, but with huge terrace. Could be tea/coffee in the room.

    Amazing location and super friendly personal.

    Stayed in October 2024

  • Reviewed: 25 October 2024

    8.0
    Excellent location
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Children in the spa

    Quiet country side, very clean modern

    Stayed in October 2024

  • Reviewed: 22 October 2024

    9.0
    Good place to relax
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    - the organization of breakfast could be better - boiled eggs and tomatoes are on the same area as fruits (I would place it with cheese and ham), but it’s just a small detail

    - localization in very calm area - spacious room with good isolation - nice breakfast - nice touch with welcome pack with apples and water - we have used the indoor pool and saunas, but the outdoor pools seemed nice especially for families

    Stayed in October 2024

  • Reviewed: 19 October 2024

    10
    Nice hotel with great price performance ratio and excellent, helpfull staff.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights

    Nice hotel. Great price performance ratio. Excellent, helpfull staff. Buffet (breakfast and dinner) recommendable.

    Stayed in September 2024

  • Reviewed: 18 October 2024

    10
    Exceptional
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 2 nights

    The location was beautiful with mountain views. All the staff was very helpful and exceptionally friendly. The breakfast was worth it- complete and varied. In overall, I enjoy my stay. Will definitely recommend!

    Stayed in October 2024

  • Reviewed: 13 October 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    The inside pool was full of children constantly jumping into the small pool and splashing water over the whole place and other hotel guests who tried to relax. None of the hotel employees did anything about it. Mandatory swimming caps inside the spa which they offered but charged us for them.

    Amazing surroundings around the hotel, with beautiful views from the room as well. The breakfast was delicious, offering plenty of options to choose from—buffet-style on the weekend, while on Monday they took orders for eggs and pancakes. The beds were very comfortable, and we were offered free parking in the garage. The outdoor jacuzzi and indoor saunas were great. The staff at the reception were very welcoming, and the sangria at the hotel bar was delicious.

    Stayed in September 2024

  • Reviewed: 13 October 2024

    9.0
    We had a two night stay while touring on motorcycles the location was ideal for the mountains
    • Leisure trip
    • Group
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    A little expensive, busy at the weekend

    Clean comfortable rooms good facilities nice pool excellent food and garage parking

    Stayed in September 2024

  • Reviewed: 12 October 2024

    10
    Relaxing
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Staff are super polite and welcoming, they went above and beyond to help celebrate an important day for us. Everything was clean and up to standards! Food was very good. Views were amazing! Will definitely be going back.

    Stayed in October 2024

  • Reviewed: 28 September 2024

    8.0
    Comfortable hotel with great staff.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    The buffet meals were disappointing when compared to those cooked to order. After a while they were left cold as the heat lamps didn't seem to work. Some rather noisy children and families were annoying in general but specifically in the restaurant. No permanent bar tender meant it took quite some time to order a drink. Some customers just left after waiting too long to get served so perhaps the hotel is missing out here.

    Stylish, comfortable hotel located towards the top of a valley with good views. Situated within walking distance of a small town approximately 1.5 miles or 3km each way. The underground car park with lift access was convenient.The restaurant staff were all exceptional. They were also very observant in seating couples at the opposite end if the restaurant to loud families with children. Much appreciated. Thank you. Wine recommendations were also good.

    Stayed in September 2024

  • Reviewed: 24 September 2024

    9.0
    Lovely hotel, with good service, charming location
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    There was a plastic undersheet on the bed that was very noisy

    Good room, great staff, good location

    Stayed in September 2024

  • Reviewed: 17 September 2024

    10
    A friendly hotel in the mountains with a touch of luxury.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    The "mountain view" room only really had a close view of the hillside. I imagine rooms on the other side of the building have better views.

    Excellent service in the restaurant with good breakfast and excellent buffet dinner. Attractive swimming pool of a good size. Friendly and helpful staff - special mention for Mónica in reception and Ricardo (bar/restaurant). Great view from the breakfast-room / restaurant. Nice lobby bar with reasonable prices for a hotel.

    Stayed in September 2024

  • Reviewed: 10 August 2024

    10
    Great stay
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing not to like,

    Stunning hotel and location,.room comfortable and clean,.all staff friendly and helpful.

    Stayed in August 2024

  • Reviewed: 5 August 2024

    10
    Amazing two nights in the mountains paradise
    • Leisure trip
    • Family with young children
    • Twin Room with Extra Bed
    • Stayed 1 night
    • Submitted via mobile

    I liked everything

    The best view on the mountains, amazing design of the hotel, stars at night, water-pools, jacuzzi, delicious breakfasts and evening meals.

    Stayed in August 2024

  • Reviewed: 4 August 2024

    10
    Superb in every possible way!
    • Leisure trip
    • Family with young children
    • Twin Room with Extra Bed
    • Stayed 2 nights
    • Submitted via mobile

    I wish our room had a balcony, but that’s a very tiny negative as we loved everything about the hotel. It would only be so my husband and I could sit outside after putting out some to bed.

    Everything was SPARKLING clean! The view of the mountains is stunning and honestly just fantastic all around experience!!

    Stayed in August 2024

  • Reviewed: 21 July 2024

    9.0
    Would return again
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Pool to small for the amount of people at the hotel

    Cleanness , friendly staff and modern decor

    Stayed in July 2024

  • Reviewed: 9 July 2024

    9.0
    Visit this hotel
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Really helpful staff can’t express to much and the location

    Stayed in July 2024

  • Reviewed: 9 July 2024

    9.0
    Relaxante
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Esperava mais do buffet do pequeno almoço

    As vistas esplêndidas, o som da natureza

    Stayed in July 2024

  • Reviewed: 6 July 2024

    8.0
    Ican go back
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    sheets in the bed had spots on it

    breakfast, location

    Stayed in July 2024

  • Reviewed: 11 May 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast has room to improve.

    Friendly staff. Jacuzzi outside. Gym available from 8am. Comfortable and big bed.

    Stayed in May 2024

  • Reviewed: 24 April 2024

    8.0
    Very pleasant
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The sauna was out of service and the pool was little

    The location

    Stayed in February 2024

  • Reviewed: 11 April 2024

    10
    Highly recommend hotel stay!!!!
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    I found all the staff in the hotel exceptionally courteous and helpful. They made our family stay exceptional. Thank you...

    Stayed in April 2024

  • Reviewed: 7 April 2024

    10
    Great!
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night

    Indoor Pool need to be with appointment and only 1 per day, did not match what I expected.

    Staff was incredible

    Stayed in April 2024

  • Reviewed: 27 March 2024

    9.0
    Very pretty & well designed hotel
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    There could be cattle for tea/coffee inside the room.

    We stayed at many Vila Gale hotels in Portugal; this one is by far the most beautiful. It was a pleasant stay, there was a good jacuzzi outside, an indoor pool, sauna, gym etc, and a beautiful view from our window. Good buffet breakfast as well. The underground garage is very convenient as well. The room was not too big, but big enough for a short stay.

    Stayed in March 2024

  • Reviewed: 13 March 2024

    10
    Great place to stay in Manteigas
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    The amenities.

    Stayed in March 2024

Showing 1 – 25

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