AMAZING hotel! The hotel was very accommodating and welcoming to my husband and I and our two dogs. We stayed in fabulous suite that exceeded our expectations. We have never stayed in such a large hotel suite before and it was stunning. The outdoor patio was amazing. Having 1.5 bathrooms also a lovely touch. We also appreciated the small luxury touches, such as robes, slippers, luxury bath products, and a complimentary bottle of wine. The breakfast was a mix of buffet and made to order items. The rooftop cocktail bar was really lovely and the drinks delish. We will 100% be back!

Stayed in August 2024

The spa is to die for!

Stayed in November 2024

Nothing

Absolutely 5 star experience, Everything was perfect! Many thanks to the staff all were amazing, gonçelo in particular was fantastic 😊

Stayed in November 2024

Nothing

Excellent all round

Stayed in November 2024

The room wasn't like in the pictures. Room was very cold and we couldn't get it much warmer.

The hotel is excellent, the staff as well

Stayed in August 2024

The access to the indoor pool cold have been made easier. Also, there could be better heaters on the rooftop bar.

The staff here was extremely helpful and responsive. They went out of their way to assist with special requests. The room was laid out beautifully and was sparkling clean. A real dream hotel for vacation or business!

Stayed in September 2024

Perfect stay in a 2 bedroom apartment for our family of 4. Gorgeous lobby and dining/bar areas and the best view in Porto. Very relaxing and great location, easy to get around. Staff were very friendly and helpful. Highly recommended!

Stayed in October 2024

Nothing

Peaceful

Stayed in October 2024

Fully staff the breakfast area from when it opens.

The breakfast was okay, but not the highlight of our stay. The breakfast were not all present at the time breakfast opened, however they soon increased in number, so for the first comers to breakfast it was a little slow initially. The roof top restaurant & bar was great, the staff were very helpful and the room was large, well set-up and comfy.

Stayed in September 2024

Fantastic hotel. The view from our room was fantastic, straight out onto the river. The main city is easy to walk to.

Stayed in October 2024

Although the bed itself was comfortable, the pillows were far too soft/ had no structure so I got neck ache the first few nights. But otherwise extremely happy with the room.

Lovely decor & chic interior design. The hotel is in a great spot in the quieter area of Gaia, across the river from Porto. We found this area to be much nicer than Porto itself. The River studio was a great size, well equipped kitchenette with kettle, toaster, oven, dishwasher, crockery. It was a really nice touch to have the first round of soft drinks & a bottle of wine free of charge. There were also 4 free coffee pods & tea bags p/d. Our room had a balcony with an amazing view of the river. Breakfast was one of the best we’ve had whilst away in Europe- plenty of options on the buffet & hot dishes to order like omelette & poached eggs on sourdough, good coffee with choice of alternative milks. The roof top bar was great too. Staff were all very friendly.

Stayed in October 2024

The hotel would leave some snacks throughout my stay, which I loved! Location was also perfect. Although it took longer to get to the main attractions on the other side (Porto), it was a much nicer and tranquil area to stay. It was nice to be away from the noise and over crowdedness.

Stayed in October 2024

Nothing. It was perfect!

The staff, location, breakfast, clean and functional room, and the view from the balcony

Stayed in October 2024

Nothing

Perfect location, not in the old city but very easy walk. Very comfortable room, they gave us a room with a terrace which was very nice. The staff were all very friendly and helpful. The shower was great as well.

Stayed in October 2024

We love the location

Stayed in September 2024

It was a little pricey.

Very modern and contemporary, good location.

Stayed in October 2024

Getting to/from the hotel was a little challenging at times due to ongoing road works.

Location, staff and the room were excellent.

Stayed in September 2024

I had a great treatment in a treatment room but the term Spa should not be used for the facilties. I think that is very misleading. There is a dry sauna and what amounts to a small indoor pool that has 2 buddy hours during the day. If you are someone who knows what a spa is, you might be a bit insulted by the hotel's use of that term

The hotel is very clean and the rooms are very nice. The location is great, away fr9m crowds of Porto. The food was fabulous.

Stayed in October 2024

Fact that we paid €1500 and rooms being advertised at €600 on day we checked in!

Room, breakfast and both restaurants

Stayed in October 2024

Nothing!

I booked a one bedroom suite with river view. The size of the living room and the bed room, the view from the suite, two bathrooms, the welcome fruit plate and drinks, the breakfast, the staff. Everything exceeds my expectation.

Stayed in October 2024

Perfect location

Stayed in September 2024

The rooftop restaurant could use a little improvement, such as the slow service and the very loud music the staff wouldn’t turn down despite when repeatedly asked to.

Great location, scenic view of the Douro River, comfortable room, and most of all, the friendly and helpful front desk staff.

Stayed in October 2024

Nothing

Loved our stay. Roof top bar is very nice! Spa treatments were wonddful

Stayed in October 2024

Maybe a little too much maid service, but it was wonderful each time.

Perfect in every way. Had all of the luxury accommodations of home. Great view, convenient location and superior customer support.

Stayed in September 2024