Rua José Estêvão 43, Arroios, 1150-200 Lisbon, Portugal
#301 of 396 hotels in Lisbon
Guests' ChoiceBased on 579 hotel reviews
7.8Cleanliness
8.2
Comfort
8.1
Location
8.0
Facilities
7.8
Staff
8.8
Value for money
7.9
Free WiFi
8.1
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End of dialog contentReviewed: 19 June 2024
Alisson
Brazil- No minifridge / bar - The breakfast could have more options of hot meals.
- Verry confy room. - Really Nice shower. - Large TV - Verry confortable bed and bed sheets
Stayed in June 2024
Reviewed: 18 June 2024
Priscilla
United KingdomWhen my elderly parents checked in on the first evening, they were given a very small room with no balcony and no proper ventilation. When they went to reception to request them to change, the staff there was rude and said if they are not happy they can go elsewhere and find their own accommodation and refused to give them the room that I actually paid for. Then next day in the morning, my parents went and told the receptionist that they were very upset with the room and the morning staff quickly gave them a nice room with balcony.
Location is very good. The 2nd room offered was nice, with balcony. The morning staff were more friendly and understanding with my elderly parents.
Stayed in May 2024
Reviewed: 12 June 2024
Taryn
South AfricaThe shower had a lot of mildew/mould with a smell. That is the only complaint.
Staff were friendly and very helpful. Very close to main attractions via a short Uber ride. Quiet neighborhood with lots of small bakeries and restaurants around.
Stayed in June 2024
Reviewed: 8 June 2024
Adel_cis
Czech RepublicAC was little hard to manage. Mostly it was either cold or hot. Could not open door to balcony due to noise on the street, so AC was must, maybe we just did not know how to set it. Also wifi had really bad connection.
Room was nice and clean. The balcony is amazing plus and beds are comfortable. They cleaned our room every day. Staff was so nice and helpfull.
Stayed in June 2024
Reviewed: 4 June 2024
Nawaf
Saudi ArabiaNice room with a good patio. Friendly staff specially Filipe
Stayed in June 2024
Reviewed: 2 June 2024
Helen
PortugalBreakfast was expensive at 12 euros per person. We were unable to leave our twin pushchair in the luggage room which meant we had to dismantle and reassemble to get in the lift which was small.
Comfortable beds and pillows. spacious room with everything we needed kettle, fridge, hairdryer etc. Lisbon themed soaps and shower gels in bathroom. Family room had 2 showers.
Stayed in May 2024
Reviewed: 1 June 2024
Jeff
AustraliaThe word glamour in your title is a mis direction of what is offered. A nice hotel but not glamorous.
Quiet neighbourhood and very good staff. Room had reasonable facilities.
Stayed in May 2024
Reviewed: 30 May 2024
Angel
New ZealandSmall room
Quiet
Stayed in May 2024
Reviewed: 27 May 2024
June
United StatesShower stall could use a little scrub.
It was just a short taxi away from the downtown areas and tile museum. Well worth the savings to be out in a quiet neighborhood with walkable streets and restaurants and grocery store nearby. Staff were super helpful with directions and info.
Stayed in May 2024
Reviewed: 20 May 2024
Simon
United KingdomVery comfy bed, little balcony was nice also.
Stayed in May 2024
Reviewed: 18 May 2024
Suzanne
United StatesRoom size
Stayed in May 2024
Reviewed: 17 May 2024
Nikolina
SerbiaInternet connection is bad, bad is little short, bathroom is very small. Balcony doors cannot be locked.
Room is cleaning every day, workers are nice, location is ok.
Stayed in May 2024
Reviewed: 17 May 2024
Joao
South AfricaHand held shower hook in 304 broken.
Front desk reception was extremely friendly. Refurbishment of hotel exceptional. Spotlessly clean . Stunning decor throughout.
Stayed in May 2024
Reviewed: 16 May 2024
Kenneth
United StatesThe room was quite small.
The staff was very friendly and the room was modern and clean. There were restaurants and bars in walking distance.
Stayed in May 2024
Reviewed: 10 May 2024
Maxence
ThailandWifi was very poor. We were on the 5th floor ( last floor ) and I couldn’t have any signal at all. I called but still the issue is about the WiFi in that floor I think. So better ask for a lower floor.
Very clean room with balcony The breakfast area was under construction so I couldn’t try but I think it will look amazing once done.
Stayed in April 2024
Reviewed: 8 May 2024
Pierpaolo
ItalyTowels with holes, no double bed but two single beds close to each other
The staff was very friendly and kind, especially the Brazilian guy and Felipe
Stayed in May 2024
Reviewed: 7 May 2024
Andrei
RomaniaThe AC was making a strange noise, one window couldn't be locked, the TV did not work and the fridge is not directly connected to the power, so if you take out the card of the room, it will stop. The room is tiny !
The staff, the location!
Stayed in May 2024
Reviewed: 5 May 2024
Cristian
ArgentinaThere are few minor issues with the furniture and the floor, but nothing really troublesome. The fridge was a bit noisy but not a big deal either.
The staff was kind and very helpful. The location is really good, specially if you plan to use the Metro. The balcony is a plus.
Stayed in May 2024
Reviewed: 28 April 2024
Orla
IrelandThe shower was old and little confined. Probably needed re grouting,but that's been picky.
The staff were excellent. So helpful and friendly. Gave advise on itinerary, restaurants etc. Hotel was within easy walk of the city centre. I would recommend this hotel highly, it's not posh, but it's clean, cleaned regularly, and the staff were super helpful. You get what you pay for. I was extremely happy with my stay.
Stayed in April 2024
Reviewed: 18 April 2024
Koksal
TurkeyNo breakfast included, so that is ok. I would like to thank again, Mr. Felipe at the front desk. He was very helpful and efficient to arrange things. And same applies to other front desk person (lady who works in the day time shift) They were both excellent. Although hotel needs some improvement in terms of facility and renovation, overall my stay was pleasant.
Stayed in April 2024
Reviewed: 14 April 2024
Kulvinder
IndiaThe restaurant wasn’t operational and I would have appreciated if it was shared with me in advance.
The staff was really warm and their helping & supporting attitude is absolutely appreciated.
Stayed in April 2024
Reviewed: 11 April 2024
Stefano
ItalyBudget hotel in central Lisbon, basic and clean room, great value for the price. Currently being refurbished. The receptionist mr.Felipe was very kind and professional.
Stayed in April 2024
Reviewed: 2 April 2024
Anne
PortugalThere was noise at night, other guests coming in late but this is not the fault of the hotel. People are not respectful of others I find this a lot in hotels.
The room was small but clean. Good bathroom ensuite with products. Short walk to the nearest Metro. The hotel was being refurbished but this didn't affect out stay.
Stayed in March 2024
Reviewed: 2 April 2024
Andrina
IrelandIt would have been great if there was breakfast included or if there was a mini fridge in the room as some mornings i was up very early to go on day trips and it would have been nice to have resources available to eat something before I left
I think the location was really good, a 20 minute walk in to town and a 5 minute walk from the metro. The area was really cool and away from the super touristy area. It was quiet and though the room was small it was perfect for a solo traveller like me. The space was clean, shower was awesome and the bed was very comfy!
Stayed in March 2024
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