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Reviews of SANA Reno Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Av. Duque D'Ávila, 195/197, Avenidas Novas, 1050-082 Lisbon, Portugal

#242 of 396 hotels in Lisbon

Guests' Choice

Review Score

Based on 776 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.7

  • Location

    8.8

  • Facilities

    8.3

  • Staff

    8.8

  • Value for money

    8.0

  • Free Wifi

    8.2

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Showing 1 - 25

  • Reviewed: June 13, 2024

    8.0
    Great had a lovely stay
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 5 nights
    • Submitted from a mobile device

    Location

    Stayed in June 2024

  • Reviewed: June 10, 2024

    7.0
    Nice and clean . The staff are kind and professional
    • Leisure trip
    • Family with young children
    • Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    Confortabile

    Location

    Stayed in May 2024

  • Reviewed: June 6, 2024

    8.0
    Well located, comfortable hotel in Avenidas Novas
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing

    Great location, the rooms are comfortable. The staff are very helpful and pleasant. There is a metro stop across the street. If you enjoy shopping, Zara an El Corte Ingles is within short walking distance

    Stayed in May 2024

  • Reviewed: June 5, 2024

    8.0
    Basic Hotel with pool
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The pool service takes too much time. We waited our order for one hour. Just two wines. And not even in wine glasses.

    The room had enough space. Water in the fridge. Breakfast was guite good.

    Stayed in June 2024

  • Reviewed: June 4, 2024

    8.0
    Great value for T Swift concert!!!
    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Only one plug in the ENTIRE room. Walls are thin. Pool doesn’t look like the photo, it is pretty small (but still nice) the way the shower is set up allowed for the water to get all on the floor.

    Excellent location, good breakfast, nice hotel. Comfortable pool, decent beds. Nice staff. 5-7 minute walk to train station.

    Stayed in May 2024

  • Reviewed: June 2, 2024

    7.0
    Location of hotel is near metro station!
    • Leisure trip
    • Solo traveler
    • Double or Twin Room
    • Stayed 5 nights
    • Submitted from a mobile device

    The walls are horrible, you can hear everything that ia going on in room next to you

    Metro is near by

    Stayed in June 2024

  • Reviewed: June 1, 2024

    9.0
    Lovely Comfortable Hotel
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Very close to a good shopping centre and the Metro. Nice clean rooms and comfortable beds. Swimming pool was very nice - swimming towels were provided by the hotel. Staff were extremely helpful and accommodating- we will definitely stay here again!

    Stayed in May 2024

  • Reviewed: May 26, 2024

    9.0
    Great hotel in a great location
    • Leisure trip
    • Travelers with friends
    • Double or Twin Room with Balcony
    • Stayed 3 nights
    • Submitted from a mobile device

    Comfortable, clean, lovely staff and fabulous rooftop pool

    Stayed in May 2024

  • Reviewed: May 26, 2024

    9.0
    Great place to stay to explore Lisbon, with the bonus of a lovely rooftop pool.
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    The room was small, probably because I was sharing with my teenage son. I would have loved to have been able to make a tea or coffee in the room.

    Breakfast was good. Staff were really lovely and so helpful. The beds were comfortable and perfectly made everyday. The swimming pool was a real bonus and was lovely. The location was fantastic, right next to the metro, so good for getting around the city. I would totally recommend this hotel.

    Stayed in May 2024

  • Reviewed: May 26, 2024

    8.0
    Comfortable, friendly, good value hotel very close to the metro
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 5 nights
    • Submitted from a mobile device

    No tea and coffee facility in the room.

    Helpful and friendly staff, extra large comfortable double bed, pool and sunbeds, very close to the Metro stations for the red and blue lines, comfortable clean room, power shower, nice hotel all round and good value for money.

    Stayed in May 2024

  • Reviewed: May 23, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night

    It was a nice hotel with very friendly staff. Breakfast was nice and varied. It is not closed to the city centre and although the facilities are fine, I found it a bit pricey for what it offers.

    Stayed in March 2024

  • Reviewed: May 22, 2024

    8.0
    Perfect location and pool area!
    • Leisure trip
    • Travelers with friends
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Breakfast wasn't great but we got by. The app for drinks around the pool wasn't working. No kettle in room. Only 1 plug socket and walls were thin.

    Location was perfect. 5 minute walk to the metro. Staff were very friendly and accommodating, pool area was good.

    Stayed in May 2024

  • Reviewed: May 21, 2024

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Double or Twin Room
    • Stayed 6 nights

    Breakfast, the shower was leaky

    Stayed in May 2024

  • Reviewed: May 20, 2024

    8.0
    Very good hotel, clean, great location, we would stay here again.
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    We Didn’t have time to use the pool or sauna, however, when we visited the rooftop at 11am to check out the facilities, the sauna was not switched on. Not sure if this was a standard thing as having to wait for the sauna to heat up would have been frustrating. We generally like to have a dip and sauna before breakfast.

    Location of the hotel was great. Good access to metro lines and buses. Hotel staff very friendly and accommodating.

    Stayed in May 2024

  • Reviewed: May 19, 2024

    9.0
    Very comfortable, staff helpful, easy going
    • Leisure trip
    • Couple
    • Double or Twin Room with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    A restaurant

    Cearel, fruit coffee

    Stayed in May 2024

  • Reviewed: May 18, 2024

    7.0
    Great location
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The breakfast is not worth the money at all. It's OK when a breakfast buffet is limited, but then you should focus on the quality of the things offered. Here the quality of the items in the hot breakfast was just simply not good.

    The location is great and the beds were comfortable.

    Stayed in April 2024

  • Reviewed: May 16, 2024

    8.0
    Clean and nice
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    They do not have a free airport shuttle as advertised. They couldn’t accommodate an early check in.

    Breakfast was decent. Pool was nice.

    Stayed in May 2024

  • Reviewed: May 13, 2024

    9.0
    Wonderful
    • Leisure trip
    • Travelers with friends
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The WiFi is bad.

    The location is perfect, lots of nice restaurants around.

    Stayed in April 2024

  • Reviewed: May 5, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Double or Twin Room with Balcony
    • Stayed 3 nights
    • Submitted from a mobile device

    Service in bar was poor at times. No one there to serve after waiting 10 mins so we left in the end. Made reception aware but he was too interested in his personal call to care.

    Great location, near to trains, large room, very clean. Good breakfast. Staff in general very helpful. Roof top pool a bonus.

    Stayed in May 2024

  • Reviewed: May 3, 2024

    8.0
    Clean, Comfortable bed and sofa bed for 3 adults with privacy rooms. Very Good 👌
    • Leisure trip
    • Group
    • Twin Room with Extra Bed
    • Stayed 1 night
    • Submitted from a mobile device

    WiFi didn't work during our 1 night stay

    The Foods were Very Good 👌

    Stayed in April 2024

  • Reviewed: May 3, 2024

    9.0
    Really lovely hotel
    • Leisure trip
    • Solo traveler
    • Double or Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    The Pillows were a bit on the hard side, but I adapted.

    Fabulous hotel. Very warm welcome from the friendly reception staff. Top notch location (opposite metro station, Gulbenkian Museum and park and El Cortes Inglés). Comfortable and spotlessly clean (daily housekeeping to a high standard), spacious room, and wonderful breakfast. Highly recommend this hotel.

    Stayed in May 2024

  • Reviewed: May 1, 2024

    8.0
    Perfect location, comfy, but if you have light sleep pack your earplugs.
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 6 nights

    Rooms tend to be noisy - you hear your neighbors water running. Airconditioning was extremely loudly. Glad we didn't need it. You hear every airplane landing or taking off from Lisbon Airport (the hotel is in the line of the runway). Street is also noisy with some buses and garbage collecting vehicles in the night. Windows does not provide enough sound insulation. So pack your earplugs.

    Breakfast was good. Would be nice if it were more diverse through our stay (we stayed 5 nights). Nothing exceptional, but reasonable buffet. The location is excellent, Metro (Red and Blue line) in front of the hotel. Close to the Gulbenkian centre and a park. Staff was very helpful too.

    Stayed in May 2024

  • Reviewed: April 28, 2024

    8.0
    We would stay there again.
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Room was a little noisy. We could hear the neighbors running the shower at 4:00am

    Breakfast was excellent.

    Stayed in April 2024

  • Reviewed: April 24, 2024

    8.0
    Good stay
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 2 nights

    We had to change room after the first night, and our new room, was a bit noisy from the road at night. Not well insonarated.

    The breakfast was ok, but not a big range of food, not exceptional

    Stayed in April 2024

Showing 1 - 25

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