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Reviews of Reid's Palace, A Belmond Hotel, Madeira 5 stars

Estrada Monumental 139, Sao Martinho, 9000-098 Funchal, Portugal

#4 of 87 hotels in Funchal

Guests' Choice

Review score

Based on 267 hotel reviews

9.5

Score breakdown

  • Cleanliness

    9.8

  • Comfort

    9.8

  • Location

    9.8

  • Facilities

    9.5

  • Staff

    9.6

  • Value for money

    8.6

  • Free WiFi

    9.4

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Showing 1 – 25

  • Reviewed: 26 September 2024

    10
    A wonderful hotel with tropical gardens and amazing sea pool
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Sea View
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Fabulous location with incredible sea views. Loved swimming in the sea pool and being looked after superbly by the staff

    Stayed in September 2024

  • Reviewed: 23 September 2024

    10
    Lovely Stayyy
    • Leisure trip
    • Solo traveller
    • Superior Room
    • Stayed 4 nights
    • Submitted via mobile

    The pastries in the breakfast can be further improved.

    The hotel itself is amazing and magical… loved all the hotel areas from the room to the lobby to thier beach club. Its a perfect destination to chill and relax and enjoy swimming. The room is cleaned every morning in addition the room service pass by late in the afternoon. I joined historical tour in the hotel which was great! In the breakfast the team were welcoming and the breakfast restaurant/area was nice. Loved the cliff sunbed area, it was the highlight of the trip! The sea was sooo refreshing not cold (Sep 2024).

    Stayed in September 2024

  • Reviewed: 15 September 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe Double Room with Sea View
    • Stayed 7 nights
    • Submitted via mobile

    Shower controls were in urgent need of an upgrade in our room. It was not possible to have a decent shower.

    Staff were excellent, facilities very good indeed.

    Stayed in September 2024

  • Reviewed: 11 September 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Superior Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    The property, the rooms, the attention to detail from the staff and the property. Honestly one of the best hotel experiences I have ever had.

    Stayed in August 2024

  • Reviewed: 27 August 2024

    10
    We had an amazing 5 days stay in Reid’s Palace. The facilities were very good, you can basically spent the week without
    • Leisure trip
    • Couple
    • Deluxe Double Room with Sea View
    • Stayed 4 nights
    • Submitted via mobile

    The need of booking dinner 2-3 days in advance. We’ve ended up eating outside most of the time.

    Location is amazing, views from hotel are spectacular.

    Stayed in August 2024

  • Reviewed: 14 August 2024

    10
    Food was excellent and the staff very helpful
    • Leisure trip
    • Couple
    • Superior Room
    • Stayed 2 nights
    • Submitted via mobile

    Very exclusive and the location was excelent

    Stayed in August 2024

  • Reviewed: 4 August 2024

    10
    Reid's exceeded my expectations. Can't wait to go back.
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room with Sea View
    • Stayed 1 night

    Marvellous staff, wonderful ambiance, great facilities, super location on the water, gorgeous grounds, comfortable well appointed room and attention to small details

    Stayed in August 2024

  • Reviewed: 2 August 2024

    10
    A Bucket list Gem!
    • Couple
    • Family Room
    • Stayed 2 nights
    • Submitted via mobile

    Belmond Hotel Reid’s Palace is an absolute bucket list destination with incredible character. The rock pools were a standout feature, and we wished we could stay longer. Highly recommended!

    Stayed in July 2024

  • Reviewed: 28 July 2024

    8.0
    It was exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Sea View
    • Stayed 6 nights
    • Submitted via mobile

    No clear directions in the property to go to so many activities in English. Need more signs. Also, it was difficult to swim in the sea because of the rocky high shores. My husband got injured from the rocks after swimming in the ocean. There were. No lifeguard to watch swimmers in the ocean, only in the swimming pools.

    The service was excellent in the rooms and restaurants. The swimming pools were different (sea water and fresh water pools). The view was awesome.

    Stayed in July 2024

  • Reviewed: 15 July 2024

    10
    One of the best hotels that I have been in
    • Leisure trip
    • People with friends
    • Superior Room
    • Stayed 4 nights
    • Submitted via mobile

    Nothing.

    Everything was great ❤️

    Stayed in July 2024

  • Reviewed: 4 July 2024

    10
    7 outstanding days with the excellent management staff and food. Good old fashioned service with a smile and immediate r
    • Leisure trip
    • Couple
    • Deluxe Double Room with Sea View
    • Stayed 7 nights
    • Submitted via mobile

    Nothing

    Beautiful position overlooking Funchal harbour. Exquisite interior and exterior. Dating back many decades. Churchill’s favourite hotel ours too now , we will return.

    Stayed in July 2024

  • Reviewed: 30 June 2024

    10
    Wonderful!
    • Leisure trip
    • Couple
    • Deluxe Junior Suite
    • Stayed 7 nights
    • Submitted via mobile

    Outstanding hotel with beautiful grounds

    Stayed in June 2024

  • Reviewed: 10 June 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior Room
    • Stayed 2 nights
    • Submitted via mobile

    There was a cocroch in the bathroom, and it was big, the shower faucet need to be improved, very old and hard to use, we booked in cipriani when we went there was no table available for a long time

    The place was really wonderful and breathtaking with very helpful and friendly staff had a great time and experience

    Stayed in June 2024

  • Reviewed: 25 May 2024

    10
    Wonderful stay, can't wait to be back
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 4 nights

    Nothing, it was truly perfect!

    Everything about our stay at Reid's Palace was wonderful -- from the moment we arrived everyone was so nice and helpful. The rooms and entire property were beautiful, breakfast amazing and the staff around the pool were so helpful.

    Stayed in May 2024

  • Reviewed: 18 May 2024

    10
    A couple of days here and we felt completely relaxed, revived and reset, it was totally magical.
    • Leisure trip
    • Couple
    • Superior Room
    • Stayed 2 nights

    Nothing! It was all brilliant and we loved our stay here.

    We absolutely loved this hotel and had a wonderful couple of days here. The staff were really friendly and nothing was too much trouble. The food was delicious and the facilities were fantastic. Our room was clean and incredibly comfortable. We loved everything about our stay here.

    Stayed in May 2024

  • Reviewed: 15 May 2024

    10
    A beautiful place that has kept the history alive.
    • Leisure trip
    • Couple
    • Superior Room
    • Stayed 4 nights
    • Submitted via mobile

    Faucet fixtures could be upgraded.

    Beautiful grounds, historical photos and artifacts and good breakfast. Staff were friendly.

    Stayed in May 2024

  • Reviewed: 15 May 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior Suite
    • Stayed 7 nights
    • Submitted via mobile

    Charming place with amazing history. We had a wonderful time there.

    Stayed in May 2024

  • Reviewed: 14 May 2024

    10
    Had a thoroughly enjoyable 5 night stay and will return in the not too distant future.
    • Leisure trip
    • Couple
    • Deluxe Double Room with Sea View
    • Stayed 5 nights

    Plumbing was a bit noisy in bathroom and not a good flush in toilet. A hand rail for stepping in and out of shower/bath would be good.

    Superb breakfast, lovely room with great sea views in a good location.

    Stayed in May 2024

  • Reviewed: 7 May 2024

    10
    Wonderful experience - thank you so much!
    • Business trip
    • Solo traveller
    • Deluxe Double Room with Sea View
    • Stayed 3 nights

    Nothing

    Loved everything about the hotel! I absolutely loved my stay here and can't wait to come back.

    Stayed in March 2024

  • Reviewed: 30 April 2024

    10
    I highly recommend Reid’s and would love to stay there again tomorrow
    • Leisure trip
    • Couple
    • Deluxe Double Room with Sea View
    • Stayed 4 nights
    • Submitted via mobile

    We had a water leak in our room twice with condensation coming from the air conditioning above. They had it fixed quickly, but that would’ve been my only observation. I would’ve taken something off the bill for that or done something else for us, but beyond that it was absolutely fantastic.

    Reid’s Palace is perched on the side of the hill in Funchal. It has beautiful gardens, multiple pools and wonderful dining experiences.its older and well maintained.

    Stayed in April 2024

  • Reviewed: 26 April 2024

    10
    Perfection
    • Leisure trip
    • Couple
    • Deluxe Double Room with Sea View
    • Stayed 4 nights
    • Submitted via mobile

    Attention to detail

    Stayed in April 2024

  • Reviewed: 21 April 2024

    10
    Incredible old world hotel with lovely staff, beautiful location and unbelievable facilities
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Sea View
    • Stayed 5 nights
    • Submitted via mobile

    Nothing

    Staff, location and facilities

    Stayed in April 2024

  • Reviewed: 17 April 2024

    10
    Excellent location. Fantastic staff.
    • Business trip
    • Couple
    • Deluxe Junior Suite
    • Stayed 5 nights
    • Submitted via mobile

    The layout is great if you need to stretch your legs but because the site is big some facilities are a distance from the main house

    The staff were very attentive; nothing was too much trouble. The sea views were amazing.

    Stayed in April 2024

  • Reviewed: 13 April 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Double Room with Sea View
    • Stayed 4 nights
    • Submitted via mobile

    Very elegant, very clean and good location

    Stayed in April 2024

Showing 1 – 25

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