Rua João das Regras, 4, Santa Maria Maior, 1100-294 Lisbon, Portugal
#15 of 403 hotels in Lisbon
Guests' ChoiceBased on 1077 hotel reviews
9.3Cleanliness
9.6
Comfort
9.6
Location
9.7
Facilities
9.4
Staff
9.8
Value for money
9.1
Free WiFi
9.2
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End of dialog contentReviewed: 12 November 2024
Stephen
IrelandVery centrally located within easy walking distance of main areas of Lisbon Room was spotless and beds ultra comfortable But the stand out positive was the staff ! They could not have been more helpful and friendly to my wife and myself on our couple weekend in Lisbon and went out of their way to make our stay extra special ! We will definitely be back.
Stayed in November 2024
Reviewed: 11 November 2024
Sandra
United StatesThe breakfast was excellent and they brought port and desert up to the room which was very nice.
Stayed in November 2024
Reviewed: 10 November 2024
Anon
United KingdomCan't think of anything that wasn't perfect
Exceptional hotel should be 6 star The location was great for walking to many attractions. The quality of the hotel and the room was excellent and the staff were the most friendly and helpful that we have ever experienced
Stayed in November 2024
Reviewed: 7 November 2024
Carla
United KingdomN/A
Perfect location. Within walking distance of the metro, tourist attractions and restaurants. Staff were welcoming, friendly and professional. Our room was upgraded and was fabulous! Good size, great shower, clean and comfortable. Breakfast was simple but delicious. Would definitely stay here again.
Stayed in November 2024
Reviewed: 6 November 2024
Mandy
CanadaCan't find any. Just one tip, no car can go into the street. If you take a taxi, Bolt or Uber, you will walk for a minute or 2. Depends on where the drop off is.
Super friendly, great location. Included welcome drinks, pastel de nata and chocolate for the evening. Similar to something we had on the cruise. Breakfast included for our stay. Breakfast buffet was great too. They have an umbrella in the room for guest to use too. A personal welcome message on the tv screen too.
Stayed in November 2024
Reviewed: 5 November 2024
Anita
United KingdomWe had a deluxe room which was a good size, well appointed and very clean. Spacious bathroom with Rituals toiletries. Hotel is in a great central location close to many of Lisbon's main attractions. Good breakfast selection and very tasty too. All staff so lovely, helpful and friendly.
Stayed in November 2024
Reviewed: 5 November 2024
Michal
SlovakiaThe food was very tasty. The minor problem was the number of seats. With a fully booked hotel, it was necessary to wait for a free place. Sometimes, there were missing glasses, but the staff was nice and made an effort to deal with the problems.
Stayed in November 2024
Reviewed: 3 November 2024
Russell
AustraliaVery small room. Notes and coffee making facilities
Location
Stayed in November 2024
Reviewed: 2 November 2024
Laurence
United KingdomRoom was well appointed but quite small and lacked storage You can hear the faint rumble of the metro early in the morning but that’s not really their fault or indeed should it be a deal breaker
Very clean, well appointed room Good breakfast Very helpful staff
Stayed in October 2024
Reviewed: 30 October 2024
Saud
Saudi ArabiaThe breakfast selection could use a bit more variety to enhance the morning experience
I stayed here with my son, and our experience was truly exceptional. The rooms were comfortable, and the ambiance made us feel instantly relaxed. However, it was the staff that really made our stay unforgettable, especially Diogo. His warmth and genuine care shone through, and he took a special interest in my son's journey, offering words of encouragement before his competition and celebrating with us after his success. Diogo's support truly added a personal touch that meant a lot to both of us. We look forward to coming back!
Stayed in October 2024
Reviewed: 30 October 2024
Brian
United StatesThe room was very comfortable. The breakfast was fabulous and the hotel provided amenities and services that made the stay very special.
Stayed in October 2024
Reviewed: 30 October 2024
Angela
United KingdomNothing really however only served the beautiful Portuguese tarts once as a sweet option for breakfast and we were there for three nights.
Location was perfect 👍
Stayed in October 2024
Reviewed: 27 October 2024
Thomas
CanadaA lovely hotel and our room was perfect. Spacious and bright. The staff were very helpful and solicitous. Nice quiet street as well. The breakfast was delicious with lots of variety.
Stayed in October 2024
Reviewed: 24 October 2024
Tania
GermanyIt was an incredible experience! The hotel has a perfect location – just a few minutes away from Lisbon's main attractions, yet it’s very cozy and peaceful. The room was elegantly decorated, modern, very clean, and the bed was extremely comfortable. The staff were friendly and always ready to help with any questions. The breakfasts, which were included, were delicious and varied. The hotel’s complimentary treats were something special: local drinks, fresh desserts, and incredibly tasty sweets. Overall, this is the perfect place for those seeking comfort and excellent service during their trip to Lisbon. I will definitely return and highly recommend this hotel to everyone!
Stayed in October 2024
Reviewed: 22 October 2024
Idit
Israelnothing
Amazing hotel, very helpful staff, clean and very spacious room, perfect location close to major attractions and lots of restaurants the breakfast was very tasty we stayed at the hotel 7 nights
Stayed in October 2024
Reviewed: 19 October 2024
Sonja
United StatesNothing. Everything was wonderful
We loved the customer service, the location, the comfortable beds
Stayed in October 2024
Reviewed: 19 October 2024
Jane
United StatesCheck in time is late
The location really is great
Stayed in October 2024
Reviewed: 14 October 2024
Gillian
United KingdomI can't think of anything that was missing.
The hotel was lovely and the rooms very comfortable. Lots of added extras made this hotel a lovely place to stay , The staff were very friendly and helpful and the breakfast was delicious.
Stayed in October 2024
Reviewed: 14 October 2024
Una
IrelandNothing not to like!
Loved this hotel. Great location. Beautiful room. Lovely breakfast. Staff could not have been more friendly or helpful. Lovely little treats. Really enjoyed our stay.
Stayed in October 2024
Reviewed: 13 October 2024
Catherine
United StatesVery clean and comfortable.. staff very helpful! Rooms beautiful!
Stayed in October 2024
Reviewed: 13 October 2024
Nadine
PhilippinesWe were put in a room which was noisy due to the train.
Lots of choices for breakfast
Stayed in October 2024
Reviewed: 12 October 2024
Mary
United StatesWe loved everything - the accommodations, the staff, the breakfast. Staff were friendly and helpful. The manager, João, went above and beyond. Breakfast was delicious. We will definitely visit again.
Stayed in October 2024
Reviewed: 9 October 2024
Carol
United StatesN/A
Beautiful property with a beautiful staff! Great location and we loved the roof top bar around the corner at the sister property.
Stayed in September 2024
Reviewed: 7 October 2024
Kenneth
United KingdomLights in room complicated.
Lovely room. Very Clean. Ample breakfast. Very central.
Stayed in September 2024
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