Nothing! We did look at a lot of the previous reviews & I think you have to accept you are staying in a +150 year old building with all its quirks & charms. We did opt to eat out of the palace in Luso & had a lovely dinner at Pedro do Sal in Luso

The ambience of staying in an old world palace! Such incredible decor & loved the history & the garden’s & natural forest surroundings

Stayed in September 2024

Aged infrastructure - long wait for hot water, peeling paint, no room wifi.

Great historical experience, dining and staff good.

Stayed in September 2024

unfortunately we could not hike in the national forest due to fire in the area and the ban in hiking in national forests , we realize this is not the fault of for hotel but it was part of the reason we booked this place esp for 2 days, We were notified about the ban in hiking but nothing was mentioned about cancellation options .

peaceful and quiet . lovely place. impressive palace. good food and helpful regarding our gluten intolerance. The food was tasty and the atmosphere was lovely in the dining room.

Stayed in September 2024

The history

Stayed in September 2024

A very special hotel with excellent staff and food

Stayed in September 2024

The room is not equipped with refrigerator and wifi was not available. The restaurant’s food for dinner was not so good considering the price. The restaurant’s personnel seemed very busy and we didn’t feel at home. The garden was not maintained well.

The hotel building is beautiful and the surrounding national park is very good to walk around.

Stayed in August 2024

Bad hotel itself. Room was super old, furniture in the major bar looked super old (not authentic , but old) and smell. Service during evening (we took a glass of vinegar in the bar) was rude. On the breakfast I asked 3 times for coffee and i got it in 25-30 minutes, after i ate all food. Waitress told me there were not enough people to manage requests. At the same time man, who welcomed us when we just come was super nice and helpful. Palace is extremely beautiful. And it is a pity that it was managed like that. Ps during all breakfast man in the garden (just in front of open terrace) was cleaning leaves with vacuum cleaner and beautiful morning and breakfast was a little spoiled but that. I believe it is possible to do it after 10:30, at least in the area just in front of open restaurant

Beautiful palace. Exceed expectations

Stayed in August 2024

We were in the simpler rooms. That part of the palace needs maintenance. There’s some wood rot around windows and peeling paint.

Beautiful palace in middle of national park. There’s excellent hiking and we took an informative tour of the imported trees in the forest. Excellent breakfast included.

Stayed in July 2024

The room facilities are already a bit old

The staffs are very helpful and gave very clear instructions for the access to the hotel. The building is just bravo

Stayed in July 2024

It’s such a shame that such a beautiful national monument is in such a state of disrepair. Also shameful how the Portuguese government allow a valuable asset to slide into this state. Be aware there is no airconditioner.

Historical aspect and the wonderful breakfast complete with bubbles and expresso. The setting in the national park was very peaceful.

Stayed in August 2024

Staff , no WiFi

Palace

Stayed in August 2024

Rooms could use an upgrade.

Historical hotel with a lot of charm. The surrounding woods are fantastic with various trail opportunities.

Stayed in August 2024

Will need renovations in coming years in order to Martian quality

Amazing setting and architecture

Stayed in August 2024

Breakfast was poor. Dinner was a big disappointment and Expensive

It's a great experience. Recommended for only one night as the facility is OK, not more then that.

Stayed in August 2024

Condition state of the palace and rooms needs upgrade

Great location and heritage

Stayed in July 2024

Rooms could use some updating especially paint and bathrooms.

Beautiful architecture! Delicious meals in the dining room. Exceptional customer service at check-in and check-out.

Stayed in July 2024

The only dinner option is the hotel restaurant, and it's very overpriced for food that is not amazing. Of course you can tell from the photos, the place, and the other reviews that this is not Windsor Palace. It's not refurbished and old fashion, but it certainly has a lot of charm and is fun for a night.

The hotel is the only option inside the forest, and it's lovely to stay in a real "palace." The staff was great and the room was spacious, including a large bathtub and a shared balcony that has amazing views. The breakfast, as everyone reports, is an extensive buffet. I don't think the quality of any of the food is extremely high, but the sheer variety of options is very welcome, including even fresh-squeezed juice and champagne, as well as some homemade breads. We really enjoyed having a drink in the bar and its outside patio. Tour groups occasionally showed up but being "inside" the palace is really a treat.

Stayed in June 2024

Terrible beds and pillows

Gorgeous common areas

Stayed in June 2024

Vegetarian options for dinner limited.

Gorgeous outdoor terrace for dinner.

Stayed in June 2024

This is a magnificent hotel in a beautiful setting, both of which really warrant a visit. The staff at the front desk were also truly exceptional and deserve a special mention. They were friendly, helpful and easygoing, while running the hotel to a very high standard, which all just made staying here an extremely enjoyable experience.

Stayed in May 2024

The bed could have been more comfortable

Unique hotel and location

Stayed in May 2024

1. Equipment like bathroom is simple, guess it's related to the palace is old building. 2. There are walks in the Bussaco National Forest, but no much information available at reception. Can be better integrated.

Real palace, located inside the forest.

Stayed in May 2024

While a historical setting was a bonus, the decor, furnishings, and overall interior appearance needs significant additional investment. The general manager was very kind and accommodating in resolving a situation that arose during our stay.

The palace is set in a beautiful forest, with many very nice walking paths and gardens. It was exciting to have an experience staying at a historical palace. The breakfast was quite good in a grand dining room setting.

Stayed in May 2024

Palace Hotel do Bussaco is a perfect place for one night stay. Very polite and accommodating stuff. Very beautiful garden.

Stayed in April 2024