Skip to main content
  1. Hotel reviews homepage
  2. Portugal hotel reviews
  3. Sintra hotel reviews
  4. Reviews of Moon Hill By Joivy

Reviews of Moon Hill By Joivy

Rua Guilherme Gomes Fernandes, 17, 2710-721 Sintra, Portugal

#19 of 32 hotels in Sintra

Guests' Choice

Review score

Based on 962 hostel reviews

8.5

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.7

  • Location

    9.3

  • Facilities

    8.5

  • Staff

    9.0

  • Value for money

    8.7

  • Free WiFi

    8.0

100% verified reviews

Real guests. Real stays. Real opinions.

Read more- opens a dialog box
Write a review

Showing 1 – 25

  • Reviewed: 27 September 2024

    8.0
    A surprise but a pleasant surprise
    • Leisure trip
    • Couple
    • Quadruple Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Price and location

    Stayed in September 2024

  • Reviewed: 27 September 2024

    8.0
    Convenient clean hostel, great value for money
    • Leisure trip
    • Couple
    • Bed in 4-Bed Mixed Dormitory Room with En Suite Shared Bathroom
    • Stayed 1 night
    • Submitted via mobile

    I really liked it for a hostel it did the job

    So it’s a cool hostel in Sintra

    Stayed in September 2024

  • Reviewed: 25 September 2024

    7.0
    Nice hostel but they don’t provide safe rooms for women only
    • Leisure trip
    • Solo traveller
    • Bed in 4-Bed Mixed Dormitory Room with Shared Bathroom
    • Stayed 1 night
    • Submitted via mobile

    No female dormitories, so you have no option but to share a room with men you don’t know. Which is quite scary. So I did not feel safe and slept not well. I was told the hostel is run by men, perhaps they can’t imagine what it’s like for a woman.

    A nice hostel but unfortunately no female dormitories

    Stayed in September 2024

  • Reviewed: 24 September 2024

    7.0
    Nice, but could improve
    • Leisure trip
    • Family with young children
    • Double Room with Private Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    Living room and shower not quite as nice as the rest. Breakfasts were cold food only, short on protein.

    Close to old town, asked for quiet room,

    Stayed in September 2024

  • Reviewed: 22 September 2024

    10
    Nothing to complain about
    • Leisure trip
    • Solo traveller
    • Bed in 4-Bed Mixed Dormitory Room with En Suite Shared Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    It's a great place to stay at. There is some space to hang out, an outside area and the location is pretty central, so a nice base to visit Sintra's attractions. The breakfast is really good too. In comparison to other places in the greater Lisbon area for the same price you get much more here. Clean and friendly staff, 10/10 recommend

    Stayed in September 2024

  • Reviewed: 19 September 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Bed in 4-Bed Mixed Dormitory Room with Shared Bathroom
    • Stayed 1 night
    • Submitted via mobile

    The location of finding your rooms is complicated. And the keys could open doors one way, but going back the same way you could not. You had to go outside all the way to the reception to go back inside the building.

    The breakfast was very good and had everything you needed for it. Location was also close to the train station.

    Stayed in September 2024

  • Reviewed: 18 September 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Bed in 4-Bed Mixed Dormitory Room with En Suite Shared Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    The push button on showers was annoying 😑

    Great location, lovely staff and super clean 👌 Rooms were big enough, storage lockers were secure and big enough to store everything. Apart from the one suite bathrooms each floor had a separate showering area.

    Stayed in September 2024

  • Reviewed: 11 September 2024

    8.0
    Overall good value for what I paid
    • Leisure trip
    • Solo traveller
    • Bed in 4-Bed Mixed Dormitory Room with Shared Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    Staff had difficulty providing recommendations Lock to bedroom door didn’t work and was not informed of this at check in

    Proximity to Sintra’s sites Beds were comfy Breakfast included!

    Stayed in September 2024

  • Reviewed: 3 September 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Bed in 4-Bed Mixed Dormitory Room with Shared Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Clean, good breakfast, location

    Stayed in September 2024

  • Reviewed: 30 August 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Bed in 4-Bed Mixed Dormitory Room with Shared Bathroom
    • Stayed 2 nights

    Water for 2 euros, luggage room for free for the first 2 hours.

    First of all, I would like to thank Miguel separately for his care and attention to detail, because of him my stay was brightened up. A very comfortable bed with an outlet, a beautiful view of the hill, a decent free breakfast and good people around

    Stayed in August 2024

  • Reviewed: 28 August 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Superior Double or Twin Room with Private Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    My internet did not work one evening.

    Location

    Stayed in August 2024

  • Reviewed: 26 August 2024

    8.0
    Good value for good price
    • Leisure trip
    • Couple
    • Double Room with Shared Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    You have to wait for hot water. Not very sustainable

    Close to station and center

    Stayed in August 2024

  • Reviewed: 26 August 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    There was no cupboard at all in the room to hang up clothes. A cup to drink water would also be welcomed. It was the first time in over 40 years of traveling that rooms are only available after 4 pm. World standard is normally 2 p.m., with the possibility of an early check-in if arranged in advance.

    Room was quite and view was very good.

    Stayed in August 2024

  • Reviewed: 18 August 2024

    10
    Exceptional
    • Leisure trip
    • Group
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    I truly recommend Moon Hill. Clean, spacious and beautiful rooms, great location and service.

    Stayed in August 2024

  • Reviewed: 14 August 2024

    8.0
    A solid choice in a great location.
    • Leisure trip
    • Couple
    • Double Room with Shared Bathroom
    • Stayed 1 night

    They are using rubberized mattress protectors and I understand protectors are good. But, these do not breath and are too hot at night. The bed was comfortable except for this detail.

    This is a solid choice. Clean, well run, great location, attached quality restaurant. I would stay here again.

    Stayed in August 2024

  • Reviewed: 11 August 2024

    8.0
    Great for a stop to see sintra
    • Leisure trip
    • Solo traveller
    • Bed in 4-Bed Mixed Dormitory Room with Shared Bathroom
    • Stayed 1 night
    • Submitted via mobile

    The shower situation was a bit challenging- nowhere to hang your clothes or towels and the light kept turning off when I was in the shower.

    This is a nice hostel, newer or updated facilities, really close to the train station, beautiful kitchen, places to hang out and sit.

    Stayed in August 2024

  • Reviewed: 11 August 2024

    9.0
    Great Location in Sintra!
    • Leisure trip
    • Solo traveller
    • Bed in 4-Bed Mixed Dormitory Room with Shared Bathroom
    • Stayed 3 nights

    My mattress was well worn in one spot, so I actually had to sleep in the opposite direction so as to not have to sleep in a depression. The showers in some of the bathrooms were very small and did not have any hangers, which made it difficult to find a place to hang your towel/clothes while showering.

    The location of the hostel is perfect as it allows you to quickly access the historical sites. The cleaning crews did a great job at keeping the rooms and bathrooms very clean throughout my stay. The included breakfast was delightful and had plenty of options. The wifi was good overall, but it did struggle at times in certain parts of the property. The kitchen area was well stocked with dishes and pots/pans.

    Stayed in August 2024

  • Reviewed: 8 August 2024

    9.0
    Good choice if you stay in Sintra
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    The location is super close to both historical centre and train station. The breakfast was included and was very good!

    Stayed in June 2024

  • Reviewed: 5 August 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Superior Double or Twin Room with Private Bathroom
    • Stayed 7 nights
    • Submitted via mobile

    Very quiet, central, good value

    Stayed in June 2024

  • Reviewed: 5 August 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Bed in 4-Bed Mixed Dormitory Room with Shared Bathroom
    • Stayed 1 night
    • Submitted via mobile

    The location is great, being so close from the train station, and from the old town. The place is also very clean and nice.

    Stayed in August 2024

  • Reviewed: 4 August 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Grst location, a little walk from the railway station, 5 minute walk to the centro.

    Stayed in August 2024

  • Reviewed: 31 July 2024

    7.0
    Excellent hostel, perfect simple location for a one night stay even for a family of four.
    • Leisure trip
    • Family with young children
    • Economy Quadruple Room with Shared Bathroom
    • Stayed 1 night
    • Submitted via mobile

    The demand to see passports as one of the first things at check-in felt quite aggressive whilst I realise this is policy in Portugal. It was still a little over the top but apart from that fine. The cost of €5 to store luggage per item was quite frankly disgraceful so three suitcases cost €15 to store in a massive room with space was not a premium. Bearing in mind the overall room and breakfast cost just over €100, €15 for this purpose was quite frankly rip-off. booking.com never confirmed the cost was per suitcase merely that there was a €5 fee ‘ per case’.

    Breakfast was provided as part of the overall cost and was a buffet style in the shed kitchen; overall this was decent and outstanding value for money

    Stayed in July 2024

  • Reviewed: 29 July 2024

    10
    It was amazing to stay there.
    • Leisure trip
    • Couple
    • Superior Double or Twin Room with Private Bathroom
    • Stayed 1 night

    As an improvement the main door to the rooms hall was quiet noisy every time someone enter the door was slammed, and we woke up. There should be stopper or it needs to be fixed.

    The cozyness of the hostel and the room. Breakfast was also very nice, simple but fresh foods. And, it is very close to the train station. Special thanks to staff, we requested early check-in, and made our room prio for cleaning and we was able to go 2 hours earlier, we were really tired after a long trip to reach there. Really appreciated kindness :) Plus, the view from the room was amazing, we were watching the fog moving to the city.

    Stayed in July 2024

  • Reviewed: 28 July 2024

    10
    Great and will definitely be back and recommend to others
    • Leisure trip
    • Couple
    • Superior Double or Twin Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    The last day we stayed there were a few ants in the bathroom. Removed our toothbrushes/toiletries but we put this concern down to the heat of the summer when we visited

    Everything was great in Sintra! Lovely breakfast options/buffet with nice clean kitchen and terrace. Comfortable and spotless rooms with great air conditioning. Staff were so kind and helpful. Very quiet space for being just by a busy area. Couldn’t fault this hostel and have already recommended it to family who may travel to Portugal this year.

    Stayed in July 2024

Showing 1 – 25

We Price Match
We Price Match
Low rates • No booking fees • Find cheaper? We'll refund the difference!

Guests also reviewed these properties:

gogless