Lovely hotel and excellent service from every staff member we dealt with. The free parking is a bonus. Not the best location, but don't let this put you off as they offer a free shuttle service or taxis are cheap enough for it not to be an issue.

Stayed in February 2024

Lack of bar staff.

Staff very friendly and helpful.

Stayed in February 2024

Nothing

All

Stayed in February 2024

The downtown area is a 25-minute walk away.

I believe the hotel property features functional design, attention to detail, and comfort in its facilities

Stayed in February 2024

Variety of restaurant's menu offers

Friendly service at the reception and bar. Room very comfortable, with all amenities. New year courtesy/wellcome fruits

Stayed in January 2024

Nothing to dislike.

We picked this hotel as we were driving and they have secure parking included in the price. If you are flying into Porto they provide a free airport shuttle service. From the moment we arrived we were made to feel really special. Welcome drink and pastel de nata and then we had a free city tour in the hotel Tesla. We were given a lift to the city for dinner and again in the morning to start our sightseeing. The hotel staff are exceptional and went out of their way to be helpful.

Stayed in February 2024

Really nothing! The staff tried so hard to make sure you were taken care of and so friendly from the maids cleaning the room to the front desk, every time I came in or out of the hotel always a smile and a welcome! Even the driver (who did not speak much English) who picked me up and dropped me off from the airport remembered my name!

I really loved sitting by the window having my coffee and breakfast & watching people go about their business! So delightful! The girls served me like I was a princess and so friendly! I enjoyed the variety of food as well a little something for everyone!

Stayed in February 2024

It is not confortable to have someone going to the parking lot every time we need something from the car.

Stayed in January 2024

Website says shuttle service starts from 6 am but actually starts from 8 am.

Cleanliness,staff behaviour.

Stayed in December 2023

Great staff. Very helpful.

Stayed in December 2023

When I saw the pictures framed in gold I didn’t like the look of the hotel. I thought it might be cheap and plasticky. I’ve stayed in expensive hotels by the Douro, Sintra, Costello Branco, Bragança. In reality, I love this hotel. The bar and reception is tasteful, the room is very well thought out, the bed sheets have a high cotton count (very soft) the pillows are high quality and the bed the best in Portugal. I arrived late and was directed to Barrigas Porto-Antas a local restaurant, friendly, warm and amazing food. It’s not high quality to look at but the food is. I am looking forward to my next stay here.

Stayed in December 2023

Everything. Courtesy of the staff, cleanliness, location close to the subway (2 stops away front the city center) or just 15 min walk. Great quality for the price you pay :)

Stayed in December 2023

I needed to find a pharmacy but it was a bank holiday in Portugal the day we checked in. The manager phoned around to find an open pharmacy and then their driver drove me to the pharmacy and waited while I got what I needed. I have never had service like that before!

Stayed in December 2023

Hotel was a nice suprice! Room was prefect. Great bed/clean room Friendly staff. Hotel is 15 min walk from city center or two stops with metro from center Free airport shuttle was nice extra pluss

Stayed in October 2023

Not much choise in the restaurant.

Good place far from the crowds but metro is nearby. We appraciate good and free parking.

Stayed in October 2023

A little far out but fairly near a station

Funky!

Stayed in October 2023

Nothing

Immaculate hotel. On arrival the staff at reception were so friendly and made us feel at home. The beautiful decor throughout is outstanding! Further to this we were offered a lovely welcome drink at the amazing bar with the lovely host Luis. Our room was fabulous with an amazing comfortable bed and pillows also facilities for tea and coffee. We had a lovely meal in the restaurant the staff were so attentive and such good value. To top it off we were driven to the airport on our departure - courtesy of the hotel! In a fabulous Jaguar- wonderful touch. We felt such VIP treatment thank you Marta and Vito Thank you Hotel Jaguar we will be back 😊

Stayed in November 2023

Everything was good o

Very good

Stayed in October 2023

No shuttle before 8am I had to pay for taxi at 4am other than that no issues

Very convenient closer to city centre

Stayed in October 2023

The room was special, almost had everything I need, It says a four star hotel, I feel rather than posh, every small things the hotel was paid attention on it. Especially the front desk, a young man was very helpful, I had problem with my motorbike, he helped me to find a good garage to get my motorbike fixed. I give him a big thumb up.

Stayed in October 2023

-

Shuttle airport&city, cleaning, stuf, breakfast

Stayed in October 2023

We loved everything.

Everything. The hotel was very clean and rooms were excellent. Room cleaned every day and towels changed. Staff were exceptional especially Marta ,Bruno in the bar and the big boss. She gave us a table in the restaurant on our 1st nite even though it was very busy. Marta was excellent in every way and so helpful.

Stayed in October 2023

After a long day out we decided to have dinner in the restaurant, it was a set menu for €28pp which included wine or beer, the wine/starter and dessert were fine but the main course of steak was awful, tough as old boot leather springs to mind.

Very helpful and pleasant staff, nothing was too much trouble. Hotel rooms were spotlessly clean and very comfortable, loved the furnishings and colour scheme. Impressed with the free airport pick up/drop off and the complimentary city tour. Excellent breakfast with plenty of choice. This hotel is a good 30 minute walk downhill to the old town, too tired at the end of the day to walk back so took a taxi which was very reasonable €6-9

Stayed in October 2023

Hotel in central location with convenient parking across the street. Amazing staff, friendly and helpful, is the greatest asset. Felt like at home and seemed other guests were feeling the same!

Stayed in October 2023

The bath products are not really 4 stars worthy and we found the all-round design to be confusing, a peculiar blend between modern with a touch of retro kitsch, but to be honest this depends on one's taste.

Quiet location (even though it isn't that centrally located), decent size room with good amenities, friendly staff (albeit young and not really that experienced). The free shuttle from and to the airport is a nice touch.

Stayed in September 2023