Avenida Almirante Reis, 53, Arroios, 1150-011 Lisbon, Portugal
#83 of 395 hotels in Lisbon
Guests' ChoiceBased on 705 hotel reviews
8.9Cleanliness
9.4
Comfort
9.3
Location
8.5
Facilities
9.1
Staff
9.3
Value for money
8.9
Free WiFi
9.3
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End of dialog contentReviewed: 28 June 2024
Anna
United KingdomThis hotel is just perfect, extremely clean with friendly staff. Breakfast was also great. Would definitely recommend for a solo trip. I stayed in this hotel for 7 nights and it provided me with an amazing base to explore Lisbon on my holiday. I liked how easy it was to operate the air-con unit as well to get the room lovely and cool during the recent heatwave of 30+ degrees. There are a couple of supermarkets not too far away from the hotel so it's easy to stock up on drinks and snacks.
Stayed in June 2024
Reviewed: 28 June 2024
Nyala
EgyptThere was a foul pervasive SEWAGE smell coming from the shower in my room 303! I told staff right away, they seem to be aware of this ongoing problem, and told me they didn’t have any other rooms available. I extended my stay for one night and the next room did not have this issue. THANK GOD! Would have been five stars all around if not for the Sewage problem.
Exactly as pictured on the website! Chic decor! Very well appointed room with lots of space, a desk, kettle and mirrors! Clean sheets and linens with the hotel logo! And there was always staff at the desk to answer questions! The breakfast bar was clean, bright and well-stocked. Same selections daily, but everything was tasty and fresh! There was no balcony in my first room, but you could open the door and window for fresh air. The second room was smaller. But had a cute balcony facing the backside of the hotel. The location was great as well, easy to get taxis/Bolt, one block walk to the metro and lots of shops around. Overall WONDERFUL experience!
Stayed in June 2024
Reviewed: 26 June 2024
Cristiana
PortugalSuper comfortable and clean, everyone Super sympathy, delicious breakfast. Good taste in decoration too. Plus point for a real great Portuguese brand amenities.
Stayed in June 2024
Reviewed: 25 June 2024
David
United StatesTowels were lousy and too few. One towel for two people?
Staff was very helpful and seemed to be looking for ways to assist.
Stayed in June 2024
Reviewed: 18 June 2024
David
Irelandexcellent location, amazing staff, the room is very comfortable and very nice value! i definitely recommend!
Stayed in June 2024
Reviewed: 18 June 2024
Fanni
United StatesI would like better pillows…
Nice size room, comfortable bed, clean. Breakfast is pretty good.
Stayed in June 2024
Reviewed: 17 June 2024
Kimberly
United StatesThe strong smell in the lobby
Everyone was helpful
Stayed in June 2024
Reviewed: 16 June 2024
Jim
United StatesNot enough higher end places to eat along the main street.
The staff was excellent. Helpful, pleasant, and patient. The room was very clean.
Stayed in June 2024
Reviewed: 13 June 2024
Fabio
United StatesThe size of the room, it’s a little tiny but still I think it’s a great room for the price.
The location was perfect, close to the subway and praça do comércio.
Stayed in June 2024
Reviewed: 10 June 2024
Mussett
United KingdomThey didn't have fried eggs or boiled eggs or peanut butter, but still great breakfast options as I don't eat pork, bacon or cold meats
The breakfast was amazing with selection of fresh fruits and selection bread breakfast options
Stayed in June 2024
Reviewed: 10 June 2024
Kiran
United StatesMiguel at front desk was very helpful and good. So was Rachel with arrangements for tours.
Stayed in June 2024
Reviewed: 7 June 2024
Ip
United StatesThe breakfast was ok.
Stayed in June 2024
Reviewed: 7 June 2024
David
United KingdomThe fridge goes off when we took the card out each day. So there should be some mechanism to keep it on
We got Room 606 which was the room with the corner window looking over the city. The breakfast was excellent. Highly recommend this hotel
Stayed in June 2024
Reviewed: 7 June 2024
Samir
AlgeriaAll was nice
Location
Stayed in May 2024
Reviewed: 5 June 2024
Melanie
GermanyThe room was clean and for us, it had a good size (travelling with a big backpack and a small suitcase). The bed was very comfortable. The breakfast was excellent. The location is good, close to the green metro line, but it is also possible to walk to the center. We liked our stay in this hotel.
Stayed in May 2024
Reviewed: 3 June 2024
Renan
BrazilThe room pictures seem bigger than reality. The room is quite tight and small for 2 people and luggage! If you are travelling with 23kg of luggage, it is impossible to stay in a standard room.
Breakfast was incredible, very good cleaning room service, and they changed the towels every day. I consider one of the cost-benefit hotels with a good location. everything was clean and smelled good. Great Place to stay!
Stayed in May 2024
Reviewed: 2 June 2024
László
HungaryThe walls are thin and we could hear the neighbours talking even late at night. We were on the first floor, so noises from outside was also audible. The fridge was very loud, we had to unplug it. The room could be a little bit bigger.
The breakfast was excellent, the room was of decent size, the bed was comfortable, the location is good as the green metro line and tram 28 are both about a 2 minutes away..
Stayed in June 2024
Reviewed: 2 June 2024
Josette
PhilippinesThey only provide one room key which turns on the electricity in the room. If you're staying for a longer period you'd want your room to be slightly cold especially now that Lisbon's weather is starting to heat up.
We booked the hotel for one night as we had last cancellation on our previous pre-booked accommodation. Finding this saved us a lot as the price was reasonable enough. The place can be pretty compact but has everything you'll need for a few nights if you stay longer. The beds are comfortable. The bathroom is great, they even have bidet. The entire hotel is pretty small but the staff is accommodating. We checked in at 10pm and it was hassle free.
Stayed in May 2024
Reviewed: 1 June 2024
John
United KingdomWould have liked bottled water replaced on daily basis. No milk for coffee and no English tea bags in room. Plenty of nearby supermarkets for buying own milk and water.
Clean and comfortable room. Air conditioning included. Very friendly staff. Excellent breakfast choices. Good location. Great restaurants nearby to cover all tastes and prices.
Stayed in June 2024
Reviewed: 1 June 2024
Maria
AustraliaLocation not so good
Clean, comfortable, good breakfast, friendly and helpful staff
Stayed in June 2024
Reviewed: 1 June 2024
Shahnaz
United KingdomVery clean, great location, friendly and helpful staff, great breakfast
Stayed in May 2024
Reviewed: 30 May 2024
George
United KingdomThe top floor apartment has a nice view
Stayed in May 2024
Reviewed: 30 May 2024
Paul
United StatesLong walk to downtown.
Good breakfast. Clean and quiet room.
Stayed in May 2024
Reviewed: 29 May 2024
Evelyn
United StatesHomeless camp diagonally across the street of hotel
Very clean, mostly friendly staff
Stayed in April 2024
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