Noise in the hallways could sometimes be loud, and shower sometimes drained somewhat slowly

Tasty hotel breakfast, convenient location, staff was very friendly and responsive, and the room was large and comfortable. Parking was also sufficient and included which was great.

Stayed in April 2023

Breakfast was modest but substantial

Stayed in April 2023

It's the island, I found 2 times cockroach in the bathroom area, and the shower drainage it's not so good. But overall it's an amazing place

The breakfast is nice, but always comes early. If you're late, the breakfast already empty. And the location of the hotel is perfect. Close by to the city centre, mall, and it has free parking!

Stayed in March 2023

Bar wasn’t fully open.

amazing stay, nice design, convenient location, free parking, good breakfast

Stayed in February 2023

👍👍👍

Stayed in February 2023

Perfect place, nice clean rooms, the staff was always friendly and helpful. The breakfast was really tasty, with a barista. All in all awesome hotel for the pricepoint. We loved it and would come back

Stayed in March 2023

The breakfast could have a larger selection. For example fresh cheese, pastel denata

Great location, modern hotel, large parking, very helpful and polite staff

Stayed in February 2023

The hotel restaurant wasn´t open...

The bedroom was great, staf was kind.

Stayed in January 2023

The restaurant menu looked good, but wasn't open when we were there (January mid-week)

Away from the sea-front but near museums, shops and theatre. Breakfast was excellent with a good range.

Stayed in January 2023

Dog barking above and loud people disturbing rest. I reported both incidents to front desk immediately and they resolved

Closeness to city

Stayed in January 2023

Lack of vegetables on breakfast. Cold scrambled eggs.

Good location and helpful staff. Cosmetics in the bathroom.

Stayed in December 2022

The staff were very helpful and friendly. I felt comfortable about taking my husbands breakfast to our room. The staff enjoyed our little toy poodle. The private parking was terrific! Happy to be were our dog is appreciated. Liked being next door to a great bakery and down the street from a bar with very good take out food.

Stayed in December 2022

There was nothing we didn't like.

The staff was very helpful and friendly. Large room, great restaurant and breakfast, and a short 7-10 min walk to the center. They had free parking which was nice as well.

Stayed in November 2022

In order to have dinner at the in house restaurant, reservations have to be made 1 day in advance

Great location, staff, very clean, good base for an exploration trip of Sao Miguel. Also free parking on premises.

Stayed in December 2022

- room door (not the wall!) isn’t very soundproof, you hear every move outside in the hall

- clean, modern, very spacious rooms - extreme good value for money - friendly and helpful staff - breakfast to-go for early check-out

Stayed in November 2022

The breakfast was till 10:30. But after 10 o'clock there is no food for the other guests who come later.

Nice location.

Stayed in November 2022

There was a smell coming from the bathroom, they had a scent machine trying to cover it up but if we closed the balcony door and room ventilation turned off, it was not very nice.

Very friendly staff, delicious basic breakfast, great location close to city center, shopping mall, roads out of town. For a 3 star hotel it was very good.

Stayed in November 2022

Perhaps slightly thin walls

Very friendly staff, good location, comfy beds.

Stayed in October 2022

The room was very big and perfectly clean. The interior courtyard was a great idea, as the rooms had their balconies towards it and not the street. Very quiet at night. The staff was nice and helpful, and the restaurant surprisingly good, so we ended up having dinner at the hotel most of the days. Parking available in the courtyard was very helpful and safe.

Stayed in October 2022

The option of not being able to have dinner at the hotel.

Stayed in October 2022

Night noise on the street - see above.

We liked everything in the hotel - cleanliness, condition of the room, friendliness of the personnel and their desire to help in our comfort stay and to recommend us best sightseeings and ways to get there. The only problem we experienced was that: our rooms windows are on the Rua da Contador side, and it was very noisy. There is a 24/7 working bakery, and its workers loudly speak and yell all the night. Except this circumstance, we were very much satisfied with our stay in the hotel.

Stayed in October 2022

They did an amazing job on the renos, nice size rooms and clean. Staff in the morning for breakfast were great. I will definitely come back to the hotel again

Stayed in October 2022

None.

The breakfast was great. The location was half a kilometre from the town centre. Easy 7 minutes walk. Quiet neighborhood away from traffic noise. Maria, at the reception, was very pleasant and helpful giving tips of what to do on a Sunday, when most places and restaurants are closed.

Stayed in October 2022

Room isn't soundproof at all. People are very quiet but if you don't wake up early enough, you may find yourself a bit annoyed by all the noise coming from the breakfast lounge / other rooms.

It exceeded my expectations! The room was very spacious, the cleaning staff super thoughtful - they would leave us little hearts and flowers, it was a lovely touch. Honestly, the entire Canadiano team was amazing, thank you for making our stay feel like home. Breakfast is pretty nice too. The location is perfect - close to everything. Free parking. If we ever go back to Açores, this is where we'll be staying.

Stayed in October 2022

Extremely spacious and modern room and bathroom. The breakfast buffet was good as well. The location was perfect for one night after our late night arrival in Ponta Delgada (5 min with taxi) to explore Ponta Delgada by walking. The staff was very helpful and let us store our luggage after check-out.

Stayed in October 2022