Rua Do Contador 24 A, 9500-050 Ponta Delgada, Portugal
#22 of 54 hotels in Ponta Delgada
Guests' ChoiceBased on 295 hotel reviews
8.9Cleanliness
9.5
Comfort
9.4
Location
9.2
Facilities
9.1
Staff
9.4
Value for money
9.0
Free WiFi
9.2
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End of dialog contentReviewed: 23 June 2024
Marina
SwitzerlandJust a few steps from city center but quiet at night. Friendly staff, clean, well-organized. We only stayed one night in between flights and for that it was perfect.
Stayed in June 2024
Reviewed: 15 June 2024
Bartekdlugi
United KingdomBreakfast was on basic side, same food every day, little selection, bread rolls baked from frozen dough, shame as there is great bakery next to the hotel, often things were missing or finished and stuff had to be asked to add more
Specious room, clean with all amenities, great central location, onsite parking
Stayed in June 2024
Reviewed: 15 June 2024
Diane
United KingdomBreakfast was very good. Large choice of both cold and hot food. Could help yourself to as much as you wanted. Even providing a breakfast in a box when we left the hotel early for are return trip. I thought the cleanliness of the hotel was exceptional and the staff were very helpful. Organising a taxi for our early morning flight.
Stayed in June 2024
Reviewed: 13 June 2024
Veronika
SlovakiaWe had the same breakfast every single day. It was a little bit annoying.
It was very nice, clean, close to the centre, with parking place and nice stuff
Stayed in May 2024
Reviewed: 12 June 2024
Annelies
BelgiumNothing
Perfect location close to the city centre, next to a great bakery for pasteis de nata :)! Extremely friendly and helpfull staff, and very nice surprises for our honeymoon!
Stayed in June 2024
Reviewed: 9 June 2024
Mark
United KingdomVery clean great location good breakfast
Stayed in June 2024
Reviewed: 6 June 2024
Marco
ItalyExcellent position, superkind staff
Stayed in June 2024
Reviewed: 27 May 2024
Jodi
United StatesVery centrally located and an easy 10 minute cab ride from the airport. Very clean. Staff was very kind and friendly, and breakfast was great.
Stayed in May 2024
Reviewed: 25 May 2024
Loukya
United StatesThough the shower area is big, the bathroom is slightly smaller than most
Rooms are spacious and new. Location was really good with a lot of good restaurants nearby. Service was excellent and the breakfast (included) was good too. Having a parking area was very convenient too.
Stayed in May 2024
Reviewed: 22 May 2024
Laura
CanadaStaff was super helpful and it was clean and comfortable.
Stayed in May 2024
Reviewed: 16 May 2024
Luv2tvl2
United StatesParking overflow was a dark, dirt, muddy lot without any cameras. I was not at all happy to park our rental car there. I'm 100% certain one of the scuffs to the plastic front under bumper was incurred in this lot, due to the darkness. I was very disappointed to learn that they do not give fresh coffee pods in the room when you stay multiple nights. This is generally a normal amenity to have freshened up daily with cleaning, but this property seems to have determined the cost of providing daily room coffee is more than the cost of client discontent. They do have coffee pods available for sale.
Good Location. Just up the hill from the busy port area. And 2 blocks from a quaint selection of restaurants (including O Tasca, yummy) Parking area is wonderful, when inside the compound walls. It was very quiet and curtains provided a wonderful dark sleeping environment. Shower water pressure was a joy, and the soap products very nice. Nice soft towels, but I would love to have a smaller washcloth included with the bath and hand towels. The rooms are very clean and spacious. We chose one of the suites (Azores Suite). Breakfast buffet was average, but plentiful. Staff were very nice and always smiling.
Stayed in May 2024
Reviewed: 6 May 2024
Jaak
EstoniaThe breakfast selection was basic - the usual croissant, some ham and eggs etc. Would have liked wider selection and some variety. There was always a long line of people waiting for coffee (only one machine available and this machine worked really slowly) which was seriously annoying.
The location was good, very close to Ponta Delgada center. Also a large parking area within the hotel compound was very useful. The room was large. Also a kettle for making tea and a small fridge (for some reason no coffee was provided).
Stayed in April 2024
Reviewed: 10 April 2024
Daniel
CanadaNothing
Room was large and breakfast was exceptional. We appreciated being able to park our car.
Stayed in April 2024
Reviewed: 27 March 2024
Paulo
United StatesA/c did not work
Top place
Stayed in March 2024
Reviewed: 23 March 2024
Paulo
United StatesA/c not working and it was warm in the room They told us that could only be repaired next day …….
Clean and great staff
Stayed in March 2024
Reviewed: 18 March 2024
Sara
CanadaExcellent location in town, easy to walk everywhere! Delicious breakfast every morning! Yogurt, granola, fresh fruit, fresh breads & croissants! Fresh juice! Coffee machine was fast & had many options. There were eggs & meats too ( but we didn’t have those) Comfortable beds! Reception was very helpful with contacting our rental car company.
Stayed in March 2024
Reviewed: 10 March 2024
Mark
United StatesEggs and veggies were not kept warm enough. Wait for the coffee machine somewhat troublesome. Suggest adding a second machine, or else keep an urn filled with hot coffee available for those folks wgo don’t want to wait on line
Excellent choice of dishes. Really enjoyed the grilled veggies with my eggs. Restaurant staff very polite and helpful.
Stayed in March 2024
Reviewed: 5 March 2024
Octavio
BelgiumThe breakfast needs to be improved; I agree with previous comments that the variety offered is poor, especially regarding fruit and jams, I was expecting more options. Also the reposition of missing products can take some time. They would charge 2€ for the bottle of water that they leave in the room, which is normally a courtesy in most of the places, that was strange.
The hotel is modern, well located, accessible from the center and has everything for a nice stay. The parking space is really a big plus, as the parking spots on the street can be difficult to find in that area.
Stayed in March 2024
Reviewed: 4 March 2024
Nikola
PolandFor the longer stay - a bit bigger variety for the breakfast could be nice.
Great location, very nice design, big room and bathroom, smart tv, very clean and cleaning every day, very helpful and friendly staff, comfortable huge bed, super convenient parking, tasty breakfast - in general - fantastic hotel that makes the visit in Azores even more amazing.
Stayed in February 2024
Reviewed: 7 February 2024
Alan
CanadaNothing negative to advise
It’s modern and in a natural setting. It’s central and everyone in the city knows the property. Absolutely no complaints
Stayed in February 2024
Reviewed: 22 January 2024
Arja
FinlandClean and quiet hotel with excellent breakfast and comfortable beds. Room was spacy and the balcony nice addition.
Stayed in January 2024
Reviewed: 17 January 2024
Ivo
SlovakiaA bit noisy if somebody talking at the corridor.
Nice, clean hotel with greate breakfast.
Stayed in January 2024
Reviewed: 27 December 2023
Sumathi
CanadaInitially when you enter, there is an odd smell that was in the room. It could have simply been the smell of the flora and fauna post the rains. This odour does linger on a bit. But that’s literally the only issue I had with my stay!
Very clean, extremely kind staff, very quiet property, lovely balcony with each unit, perfect sized bathroom, large room! What’s not to like with this all?? :) it was perfect!
Stayed in December 2023
Reviewed: 27 December 2023
Ineta
LithuaniaThe room had a specific smell. I also did not like the aroma of the shower gel, it turned out to be very synthetic, cheap. Too sweet breakfast (even scrambled egg), I would like more vegetables.
Large room, very comfortable bed, working TV, cute little balcony. Rich breakfast. The car can be parked in the yard. Since we arrived on Christmas, there was a surprise waiting for us in the room.
Stayed in December 2023
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