Praça dos Restauradores 78, Santa Maria Maior, 1250-096 Lisbon, Portugal
#1 of 403 hotels in Lisbon
Guests' ChoiceBased on 1321 hotel reviews
9.5Cleanliness
9.7
Comfort
9.7
Location
9.9
Facilities
9.4
Staff
9.9
Value for money
9.1
Free WiFi
9.5
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End of dialog contentReviewed: 13 November 2024
Andrew
United StatesThe location was excellent. Easy walking to all areas.
Stayed in November 2024
Reviewed: 10 November 2024
Peter
United StatesRoom size is cultural. I would have preferred more room.
Location was excellent. Close to major attractions, river,large plazas, tram, trolley river cruises all within 10 min. walk. Staff was totally professional and accommodating.
Stayed in November 2024
Reviewed: 8 November 2024
Kristie
New ZealandLovely, helpful staff. Hotel was very close distance to some excellent restaurants and cafes. Large and comfortable room and very quiet.
Stayed in November 2024
Reviewed: 2 November 2024
Mark
United KingdomGreat location, excellent staff, lovely room.
Stayed in October 2024
Reviewed: 31 October 2024
Gyula
HungaryLittle bit small rooms (booked a classic room), the breakfest room is very small and if it is full, the breakfest isn’t comfortable.
Central location, clean and modern rooms, friendly and helpfull staff
Stayed in October 2024
Reviewed: 30 October 2024
Neslihan
TurkeyBreakfast is not Bad but modest
The location is perfect at the center, walking distance to any where and close the bus/metro/tram stations. The Hotel starts its Service once you make the Reservation and send recommendations about Lisbon. Rooms are tiny but very clean. The personnel is very warm. The Hotel also helped with Airport transfer.
Stayed in October 2024
Reviewed: 29 October 2024
Ronald
United StatesSmall lobby
Great location, staff was very accommodating and all the little details. Water, snacks, drinks.
Stayed in October 2024
Reviewed: 28 October 2024
Anna-karin
SwedenVery nice and helpful staff! The location of the hotel is perfect.
Stayed in October 2024
Reviewed: 27 October 2024
David
United StatesNothing bad to say.
A beautiful tranquil oasis in the midst of the busy city. Room was well appointed, clean and comfortable! Great shower. Staff was friendly and helpful. Restaurant outside hotel was packed with a line waiting. Great central location.
Stayed in October 2024
Reviewed: 26 October 2024
Robbin
United StatesOur room was quite small and there wasn’t really anyplace to put belongings.
Location was fantastic.
Stayed in October 2024
Reviewed: 24 October 2024
Anne
United StatesWarmly greeted by staff, , they even brought up another jar of nuts because I enjoyed them so much. Helpful with taxi when ride share wasn’t working. I would def stay here again!
Stayed in October 2024
Reviewed: 20 October 2024
Florentino
United StatesAmazing place with a fine staff. I would stay at this hotel in the future.
Stayed in October 2024
Reviewed: 14 October 2024
Iryna
Polandwe couldn't open the window because of the smell of nearby cafes and also it was kind of wall in front of the window
The place is very nice and ghe stuff is very friendly, special thank to assistant manager Fabio for a very qarm welcome and a lovely chat.
Stayed in October 2024
Reviewed: 8 October 2024
Deb
United StatesWe can’t think of anything
Great location!! The staff were very friendly and helpful. It was nice to have complimentary beverages stocked every morning. We stayed at another property that only gave us two small bottles of water with a fee. We didn’t get to try the restaurant at the property, but there was always a line and it looked delicious. Highly recommend.
Stayed in October 2024
Reviewed: 8 October 2024
Kelli
United StatesThe room was big enough for the bed but it looked like we had a room that could be an adjoining. While walking through the hall other rooms seemed a little bigger. (You’re here to enjoy Lisbon not hang out in your room)
Great location walking distance to much of Lisbon. The room was very small with limited storage but well appointed with a comfortable mattress. Even though we faced the busy street the shutters kept things quiet and dark for much needed sleep after walking the hills of Lisbon all day. Staff were friendly especially the gentlemen seating for breakfast. Breakfast was good with an amazing coffee machine. Complimentary bottled water and beverages (even pastels) in the lobby was a nice added bonus. Another bonus…If you are doing any day tours pick up is a 2 minute walk down the street.
Stayed in October 2024
Reviewed: 7 October 2024
Lisa
CanadaThe staff were amazing!! They were so helpful and friendly! The rooms were lovely and very clean. Location was great, close to shopping and lots of great places to eat and drink!
Stayed in October 2024
Reviewed: 1 October 2024
Brittsmith
United StatesNothing. The hotel exceeded my expectations.
First, the hotel's location could not be better for sightseeing in Lisbon. The Restauradores metro stop is right outside the hotel. Across the street is the train station allowing you to venture further outside the city. Up the street from the hotel is world-class shopping with high-end shops like Gucci. There is also a plethora of restaurants and cafes within walking distance. The area around the hotel was very safe, as is much of Lisbon. That said, the location could not be beat. Second, the hotel staff were absolutely amazing. Everyone we encountered in the hotel made us feel welcome and always made themselves available to answer any questions. The room was very spacious for European standards. It had a double bed, which was two twin beds side-by-side. Each bed had sheets, making it perfect for traveling with family or friends. The bathroom was also adequately sized for a large shower and single vanity. The amenities and finishings were simple yet modern. There was plenty of space for luggage and the room also had a small sofa. Third, one of the most popular seafood restaurants in the city is attached to the hotel. There was a line daily for lunch and dinner, but the hotel has a special relationship with the restaurant and can always secure dinner reservations at 7:00 or 7:30 for hotel guests. I understand why the hotel may be rated 3-stars. It is smaller and does not offer the same level of luxury and extra services as a 5-star hotel should. However, do not let that deter you from staying here. This is the best 3-star hotel I've ever stayed in and I would not hesitate to stay here again or recommend this hotel to anyone I know traveling to Lisbon!!
Stayed in September 2024
Reviewed: 30 September 2024
Rayt
PortugalTop ! Clean, best location
Stayed in September 2024
Reviewed: 29 September 2024
Michael
AustraliaLack of space in the bathroom for toiletries
The location and attention by the staff were impeccable
Stayed in September 2024
Reviewed: 29 September 2024
Michelle
United StatesCentral location
Very clean and staff was friendly
Stayed in September 2024
Reviewed: 28 September 2024
Ian
United KingdomThe hotel is focused on accommodation and does not have its own bar or restaurant. With so much to enjoy just outside the hotel doors, this was not a problem for us.
The hotel is in a brilliant location from which to enjoy the city.. The room overlooked the square and was both quiet and very comfortable. It was also well appointed and very clean. The staff were all very helpful and friendly. The attention to detail was great, with complementary drinks and pastries in the reception and a guided 2 hour city walk, which was excellent - very informative and fun.
Stayed in September 2024
Reviewed: 27 September 2024
Jessica
United StatesEverything was perfect
I like the cleanliness and how friendly and helpful the staff are.
Stayed in September 2024
Reviewed: 25 September 2024
Teresita
United StatesNone
The staffs are so friendly, rooms are very clean. Everything is excellent!
Stayed in September 2024
Reviewed: 25 September 2024
Stephanie
United StatesRooms were on the smaller side, but the view from the balcony made up for it.
Everything was wonderful! The location was perfect, the staff was helpful and attentive, the breakfast was delicious. Highly recommend this property for anyone visiting Lisbon.
Stayed in September 2024
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