Av. Capitão Gaspar de Castro, 4900-462 Viana do Castelo, Portugal
#16 of 31 hotels in Viana do Castelo
Guests' ChoiceBased on 178 hotel reviews
8.5Cleanliness
9.1
Comfort
9.0
Location
8.7
Facilities
8.8
Staff
8.9
Value for money
8.3
Free WiFi
8.5
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End of dialog contentReviewed: 15 June 2024
Charles
United KingdomFriendliness of the staff from reception, house-keeping and restaurant staff. We have stayed here a number of times over the years and the outdoor terrace with seating, sun loungers and outdoor pool is the perfect area to relax. We visit Viana Do Castelo for family and Axis is in a great location to visit all the areas we need to which are all within walking distance. A lovely hotel.
Stayed in June 2024
Reviewed: 9 June 2024
Andrew
IrelandNothing
Modern clean with great views
Stayed in June 2024
Reviewed: 7 March 2024
Joana
Portugal...
Do ambiente moderno, o bar, piscina
Stayed in March 2024
Reviewed: 10 December 2023
Susan
AustraliaA little distant from eateries unless you were eating within the hotel.
Large modern hotel with staff who were very welcoming. Breakfast was extensive and catered well for food intolerances including options for GF.
Stayed in November 2023
Reviewed: 11 November 2023
Carolus
IrelandAwful beds, 2 nights caused backache to both of us. 2 persons having diner in the room with one chair, HOW? No sugar, water or tea was supplied 2nd day.
Good breakfast
Stayed in November 2023
Reviewed: 4 November 2023
Miguel
PortugalHad to go through the gym to get to the pool and spa. Had to pay for the spa (1h limit per day). It is a relatively small spa area so I get the limit but still. On Sunday afternoon spa area is closed including massages.
Massages are really good, high quality professionals. Asked for a couple massage (both at the same time) which was not an option but they made it possible. Restaurant is very good price value. Sauna space was wonderfull. Bedrooms and the whole hotel feels very new and clean.
Stayed in October 2023
Reviewed: 23 October 2023
Claire
Australialiked the room service availability
Stayed in September 2023
Reviewed: 29 September 2023
Julia
United KingdomAbsolutely nothing … maybe just sad to have not stayed longer !
Loved everything ! We had an upgrade to a suite as well. Felt thoroughly spoilt ! Used the outside pool. Staff were very attentive Excellent buffet style breakfast … which had everything you could wish for . Kettle in the room, so I could have my coffee in bed !!! Only hotel throughout our trip to offer this. Will definitely return ! Great location… Great parking for the motorcycles
Stayed in September 2023
Reviewed: 28 September 2023
Noam
IsraelSPA
Stayed in September 2023
Reviewed: 23 September 2023
Norberto
United StatesBuffet dinners. Add a menu to add more variety.
Staff at the reception desk were excellent. Breakfast buffet.
Stayed in September 2023
Reviewed: 20 September 2023
K
PortugalPrice is higher than we would have liked for the area.
Easy to find with large rooms pool and gym. Great breakfast.
Stayed in August 2023
Reviewed: 17 September 2023
Donna
SwitzerlandCould do with some extras in the bathroom like hair conditioner, moisturizer and hand soap, beauty kit - had really the basics only.
Nice and clean and mostly friendly staff with a pool and massage facilities.
Stayed in September 2023
Reviewed: 14 August 2023
Juan
SpainInstalaciones
Cumple
Stayed in May 2023
Reviewed: 5 August 2023
Selma
São Tomé and PríncipeHotel location.
Stayed in August 2023
Reviewed: 4 August 2023
Claudia
BelgiumWe would have liked to have expresso coffee machines accessible at the breakfast (even if the staff was kind to provide it to us upon request). Also some water bottle every day in room would have been nice.
Good facilities and staff kind and helpful. Good food at restaurant.
Stayed in August 2023
Reviewed: 28 July 2023
Pedro
Portugalfacilities and room
Stayed in June 2023
Reviewed: 24 July 2023
Klaudia
NetherlandsSwimming pool and gym opening hours do not really allow you to use them in case you come for business purposes and come back later.
Spacious, well equipped room. Great breakfast, lots of options.
Stayed in May 2023
Reviewed: 24 July 2023
Neil
GermanyThey use heavily scented cleaning supplies and the lobby stinks of artificially scented perfume.
The pool and outdoor area is great. The breakfast is basic and efficient. The staff were helpful.
Stayed in July 2023
Reviewed: 16 July 2023
Hugo
PortugalBreakfast was amazing
Stayed in May 2023
Reviewed: 22 June 2023
Annemie
Belgium1.5 km from historical center, no bars or restaurants in neighbourhood, street with a lot of traffic
Modern clean spacious rooms, breakfast buffet ok, Nice Spa & welness
Stayed in June 2023
Reviewed: 4 June 2023
Edwin
Colombiait is 15 min walk from the center in a place where it is difficult to find taxis.
great hotel, comfortable and spacious rooms, modern, great breakfast
Stayed in May 2023
Reviewed: 1 June 2023
James
United KingdomNeeding a swimming cap for the pool. This is the only hotel that I have visited where it was a requirement
Good variety available for breakfast
Stayed in May 2023
Reviewed: 25 May 2023
Sheena
United KingdomOn a few occasions, staff gave obtuse answers to various topics eg on using the spa facilities - I was told I can’t, rather rudely, as I had just checked out and THEN I was told it was closed on a Sunday anyway! They could simply have told me it was closed for weekly cleaning, rather than I was not entitled to pay for use after check out.
Large room, clean and comfortable
Stayed in May 2023
Reviewed: 24 May 2023
Phillips
United Kingdomnothing
location, within walking distance of the centre of town
Stayed in May 2023
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