Rua Áurea 175-181, Santa Maria Maior, 1149-021 Lisbon, Portugal
#22 of 396 hotels in Lisbon
Guests' ChoiceBased on 71 hotel reviews
9.4Cleanliness
9.7
Comfort
9.7
Location
9.9
Facilities
9.3
Staff
9.7
Value for money
8.9
Free WiFi
9.5
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Showing 1 – 25
Reviewed: 16 June 2024
Susan
AustraliaNothing
Everything. Central location in Lisbon, lovely updated room and extremely helpful staff, especially Denise on front desk who helped us with lots of suggestions and bookings and Hugo at breakfast, also very helpful and friendly. Breakfast was extremely good too
Stayed in June 2024
Reviewed: 16 June 2024
Lisa
United StatesThe room itself was pretty small but it was fine as we were out all day.
Great location. Breakfast and service were ver good. Tiago at reception was super helpful in booking dinner/ lunch reservations for us.
Stayed in June 2024
Reviewed: 11 June 2024
Con
AustraliaRoom service menu very limited and not up to the hotels standard of five stars.
Location
Stayed in June 2024
Reviewed: 9 June 2024
Tiffany
United StatesThe only issue during our stay was a fickle AC unit. The staff were super helpful and eventually it was resolved. Also, the original pillows were scratchy, but the hotel offers a pillow menu to choose your preferred pillow. Solved the issue immediately.
Breakfast was included, buffet and made to order options. Hugo, the dining captain was super helpful and accommodating. The hotel bar has a great wine selection. Tiago, the evening bartender and server, was cracking us up and provided guidance for our last day in the area. The reception staff were very responsive, especially João, who popped up whenever we needed something! Denise also gave us an informative hour long walking tour. Would definitely recommend to anyone looking for a central location and beautiful hotel.
Stayed in June 2024
Reviewed: 5 June 2024
Derek
FranceNothing comes to mind.
The hotel was as we expected for a relatively new hotel. It was tastefully decorated. The staff were extremely nice and the breakfast was excellent.
Stayed in June 2024
Reviewed: 2 June 2024
Zbigniew
United KingdomNothing.
The staff were extremely polite and went beyond the call of duty to ensure our comfort. Nothing was any trouble. The hotel decor is unusual but lovely. Breakfast was excellent.
Stayed in June 2024
Reviewed: 31 May 2024
Amanda
AustraliaN/A
The staff were great. Location amazing. Nice rooms!
Stayed in May 2024
Reviewed: 28 May 2024
Matule
MozambiqueNo gym The breakfast should be better The service should be better
I expected more
Stayed in May 2024
Reviewed: 24 May 2024
Helen
AustraliaThe only downside was the rooms that face the courtyard don’t get a lot of sunlight.
It has been freshly renovated and it looks spectacular. It is located in one of the best areas of Lisbon.
Stayed in May 2024
Reviewed: 15 May 2024
Wendy
United StatesI have no complaints
It was beautiful and comfortable and in a perfect location. The staff were all wonderful - friendly and accommodating.
Stayed in May 2024
Reviewed: 15 May 2024
Narayanan
United StatesStaff were very courteous and helpful Breakfast was excellent Location was perfect
Stayed in May 2024
Reviewed: 13 May 2024
Nischal
South AfricaThere is nothing that I didn’t like about this gem.
One of the most incredible hotels that I have ever stayed at. The location is fantastic with plenty of easy access to a whole world of sights, sounds and flavours. The staff are exceptional in every way that you can imagine. Breakfast is a must experience feast. Dinner at the restaurant felt like a fine dining experience. The rooms are so stylish and you will feel like are walking through a colourful dream. The head chef is supremely talented, an absolute gentleman and chatted with us as if we were his old friends coming to visit him. Their entire team will make you feel like royalty. You will leave with a heavy heart because you couldn’t stay longer but will still manage a smile because you gifted yourself this experience.
Stayed in May 2024
Reviewed: 10 May 2024
Thomas
IrelandA little more space in room may be appreciated, but not a lot the duty teams can do about layout
From arrival the hotels team were exceptional in their attention to detail from check in, introduction to hotel and location to include your room. Meals prepared in the restaurant (breakfast/dinner) were excellent prepared to your taste by the team both chefs/front of house...... The personalized walking tour provided by duty managers of the rich history of Lisbon and locations within 1km radius of hotel was outstanding as an introduction to the city and its rich history. The attention of duty teams each day in lobby, restaurant, bar, waiters & porters was superb and the unseen cleaning team in preparation of facilities ensured no details were left unchecked at any time. Many thanks to all and look forward to our return
Stayed in May 2024
Reviewed: 9 May 2024
Mary
United StatesI am familiar with small European hotel rooms but this was tiny - about 12 inches of space at the end of the bed and not much more on either side.
Beautiful hotel. Staff very friendly and clearly took pride in working there. Good coffee in the room and beautiful bathroom.
Stayed in March 2024
Reviewed: 9 May 2024
Younes
MoroccoEverything
Stayed in May 2024
Reviewed: 5 May 2024
Magdalena
PolandBreakfast could be more diversified.
The location was perfect, close to the metro station. The hotel is beautiful with amazing design. Staff is service-oriented, always willing to help guests and make them feel welcome already from the arrival. Very comfortable bed and big rooms. Well-organised cleaning service.
Stayed in May 2024
Reviewed: 4 May 2024
Ivana
CanadaRooms are quite small.
Well situated, a 7 min walk from all the action. The staff was extremely helpful, went way beyond expectations and are super helpful! The hotel is exceptionally clean and beautifully designed.
Stayed in May 2024
Reviewed: 4 May 2024
Udi
IsraelAll was good no complains
Amazing location, amazing team and facility
Stayed in April 2024
Reviewed: 2 May 2024
Richard
United KingdomBreakfast was a little slow. We had to wait for coffee, and our a la carte orders one day came out lukewarm - even though they were made in front of us. However did not disappoint on taste and freshness. Did find that the lack of normal tea in our room was annoying but quickly rectified.
Firstly it was central to everything. The staff were brilliant - all were attentive and positive. They knew the local area and amenities very well. They provided their honest views when asked and we booked a Tuk-tuk tour through them to the old town.
Stayed in May 2024
Reviewed: 17 April 2024
Lori
United StatesEverything !
The property was beautiful and well appointed
Stayed in April 2024
Reviewed: 6 April 2024
Guy
Israelnothing
Everything, amazing staff from the reception to the departure, the desire to help, always with a smile, the location - the best there is, an excellent breakfast, a very spacious room, clean and pleasant to stay.
Stayed in April 2024
Reviewed: 6 April 2024
Stephen
AustraliaThe location was fabulous, and staff went above and beyond for us... It was the small details that made the experience enjoyable. Everyday there was a new handwritten note thanking us for choosing the Art Legacy Hotel and asking if there was anything more they could do for us, they couldn't everything was perfect. Their wine selection at the hotel bar/restaurant was fabulous and made a lovely back drop to the area.
Stayed in March 2024
Reviewed: 1 April 2024
Bernard
FranceN/a
Quite good and good variety
Stayed in March 2024
Reviewed: 27 March 2024
Ingrid
FranceWould not recommend the dining but selection of spirits & wine is excellent
Great location, decoration and comfort is exceptional and staff is helpful and kind
Stayed in March 2024
Showing 1 – 25
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