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Reviews of Aqua Village, Health Resort 5 stars

Avenida Principal 5, Caldas de São Paulo, 3400-521 Oliveira do Hospital, Portugal

#5 of 19 hotels in Oliveira do Hospital

Guests' Choice

Review score

Based on 47 hotel reviews

9.3

Score breakdown

  • Cleanliness

    9.6

  • Comfort

    9.6

  • Location

    9.0

  • Facilities

    9.5

  • Staff

    9.8

  • Value for money

    8.5

  • Free WiFi

    9.1

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Showing 1 – 25

  • Reviewed: 17 October 2024

    10
    Nice hotel on the river
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    There were no place to hang the towels .

    We had a room with a view to the river, which was beautiful. The room was comfortable with a kitchen and a nice balcony.Breakfast was very good and dinner was good.

    Stayed in October 2024

  • Reviewed: 20 August 2024

    10
    Excellent stay, congratulations to the General Managent and TEAM!!!!!
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite with Spa Bath
    • Stayed 2 nights
    • Submitted via mobile

    Nothing to register

    We loved absolutely everything. The staff are very professional, helpful, nice at all time. The facilities are very well maintained and the services allow us to enjoy the stay in family. Very relaxing days

    Stayed in August 2024

  • Reviewed: 18 August 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    Beautiful location, great facility, very welcoming staff.

    Stayed in August 2024

  • Reviewed: 22 April 2024

    8.0
    Pretty good but would knock down a star
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 4 nights
    • Submitted via mobile

    We stayed for 4 nights. Breakfast: plenty of offer but I wouldn’t say it’s on par with other 5* hotels. Toasts offered were dry, bread didn’t seem fresh. Mini breads were great though. Not enough labelling on food. Room: the apartment we stayed in was very decent but it didn’t feel 5*. Cupboard doors were crooked, shower mixer was working in the opposite way, hot gave us cold, cold ran hot water. This stuff can’t happen in these sort of hotels.

    Pretty good, relaxing location. Lots of activities available onsite. Room was very good overall. Pretty good sound insulation considering most of the guests had kids - including us! Staff is very, very friendly. Great for families - and we’re pretty picky

    Stayed in April 2024

  • Reviewed: 18 April 2024

    9.0
    My favorite place to unwind and contact with nature
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    No relevant negative issues. Very pleasant in every aspect

    Great location in a green area plenty of trees and overlooking a very clean small river. Electric car charger. Very decent restaurant with a good chef and very nice and attentive staff. A small spa near overlooking a grass covered sun deck.

    Stayed in April 2024

  • Reviewed: 4 April 2024

    9.0
    A wonderful place - cozy, stylish, friendly
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    A few small things that could be improved: 1. in a room to put something at the entrance to hang jackets on; 2. maybe have some sources of drinking water around the territory and in the gym- fountains, bottled water, etc. 3. More indicators where the entrance to the restaurant is))

    This is a charming place in general, the staff were particularly pleasant and sweet, we loved their hospitality a lot. The nature and the river, also all the facilities (benches, hammocks, etc.) are very well thought. Ah, the food was very nice too. We loved our stay, thank you!

    Stayed in April 2024

  • Reviewed: 27 March 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    The cinema room was closed

    The Spa is excellent

    Stayed in March 2024

  • Reviewed: 1 March 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    Cost of extras like massage very high

    Great water facilities

    Stayed in February 2024

  • Reviewed: 23 October 2023

    10
    Exceptional get-away location. Come rain or shine.
    • Leisure trip
    • Family with young children
    • Deluxe Two-Bedroom Apartment
    • Stayed 1 night

    The buildings are separate so you need to walk outside, potentially in the rain, to get to the spa, bar or restaurant. It would've been nice to have a nespresso coffee maker in the kitchen. Some minor things that need maintenance but only if you're paying really close attention.

    Great spa with an indoor thermal pool, exceptional service from all the staff, amazing location + facilities. The breakfast was also fabulous with a large buffet selection as well as freshly cooked options. Comfy beds, well equiped kitchen and living room. Nice details like a robe for our toddler + courtesy slippers. Lovely welcome pastries offered in our room as well as hassle-free addition of an extra guest and late checkout.

    Stayed in October 2023

  • Reviewed: 29 September 2023

    10
    we will surely come again, an amazing place for relaxation
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    the place is quite with a little creek running near it , the rooms are specious and the hotel stuff are amazing. breakfast is a treat and the restaurant is great.

    Stayed in September 2023

  • Reviewed: 7 August 2023

    8.0
    Very relaxing stay, hotel is really nice, but not completely blown away for what you pay for it.
    • Leisure trip
    • Family with young children
    • Deluxe Family Apartment
    • Stayed 3 nights
    • Submitted via mobile

    The restaurant is too expensive. The staff is really friendly but a bit young. A coffee machine in the appartements would be nice.

    Amazing location, good facilities, clean apartments. Nice pools and riverside.

    Stayed in August 2023

  • Reviewed: 17 July 2023

    10
    Amazing property for a relaxing stay.
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    Amazing helpful staff, great pools and thermal spa. Room was very large spacious and had everything you need. Excellent breakfast selection. So relaxing.

    Stayed in July 2023

  • Reviewed: 7 April 2023

    9.0
    A great place to kick back and relax!
    • Leisure trip
    • Family with young children
    • Deluxe Family Apartment
    • Stayed 3 nights
    • Submitted via mobile

    bad luck with some loud and inconvenient guests…

    the heated pools were excellent for the kids!

    Stayed in April 2023

  • Reviewed: 5 April 2023

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • One-Bedroom Apartment
    • Stayed 4 nights
    • Submitted via mobile

    amazing staff, always able to support. the location is perfect, only nature even waterfalls.

    Stayed in April 2023

  • Reviewed: 26 February 2023

    10
    amazing place for families, luxurious with heated outdoor pool!
    • Leisure trip
    • Family with young children
    • Deluxe Family Apartment
    • Stayed 2 nights
    • Submitted via mobile

    nothing

    perfect place for a family getaway heated swimming pool and bathtubs on the balconies are sensational apartments are fully equipped with microwaves, dishwasher.. amazing and very helpful team

    Stayed in February 2023

  • Reviewed: 16 February 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    Conforto do sofá

    A simpatia do staff

    Stayed in February 2023

  • Reviewed: 10 January 2023

    10
    Best place to stay with great facilities
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    Facilities, Friendly staff and good food

    Stayed in January 2023

  • Reviewed: 11 August 2022

    10
    wonderful place
    • Leisure trip
    • Family with young children
    • Deluxe Two-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    that we stayed only two nights…

    we loved everything about this place: the big stylish rooms, the wonderful breakfast and the nice river right in the hotel where we could use the sap and the kayaks. and most of all we liked the excellent staff: so kind and helpful. thank you 😊

    Stayed in August 2022

  • Reviewed: 8 August 2022

    5.0
    the high price did not match the facilities at all.
    • Leisure trip
    • Family with young children
    • Two-Bedroom King Suite with Spa Bath
    • Stayed 2 nights
    • Submitted via mobile

    the property needs repairs; pools had algae; signs were broken; 40% of spa pools massages were not working; our apartment a/c was not working. the river dock needs repairs as nails and boards were sticking up.

    the staff really tried and were truly lovely.

    Stayed in August 2022

  • Reviewed: 8 June 2022

    7.0
    beautiful room but was very disappointed with isolation and noise proofing.
    • Leisure trip
    • Solo traveller
    • One-Bedroom King Suite with Spa Bath
    • Stayed 1 night

    On my booking I mentioned this was going to be for my pre wedding night. The wedding preparations were going to take place from early morning. I was given a room with very picky neighbors who kept complaining with the noise. The night before they complained as well as at 6am when we started getting ready. As the bride, this situation did not help and was an unnecessary and unexpected stress which was the last thing i needed that day. I understand it is a health resort however I think the rooms could have been better isolated and noise proof. Or as the hotel knew of the situation in advance they could have given me a more isolated room.

    Very spacious room, very clean, extremely friendly staff, very welcoming.

    Stayed in April 2022

  • Reviewed: 6 October 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Deluxe Two-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in August 2024

  • Reviewed: 16 September 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 2 nights

    There are no comments available for this review

    Stayed in September 2024

  • Reviewed: 4 August 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in July 2024

  • Reviewed: 3 August 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 2 nights

    There are no comments available for this review

    Stayed in July 2024

Showing 1 – 25

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