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Reviews of Aires da Serra Hotel 4 stars

Avenida dos Negréus N 70, 2350-471 Torres Novas, Portugal

#3 of 8 hotels in Torres Novas

Guests' Choice

Review score

Based on 48 hotel reviews

8.7

Score breakdown

  • Cleanliness

    9.1

  • Comfort

    9.1

  • Location

    8.7

  • Facilities

    8.8

  • Staff

    9.3

  • Value for money

    8.3

  • Free WiFi

    8.2

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Showing 1 – 25

  • Reviewed: 9 November 2024

    10
    Awesome
    • Leisure trip
    • Couple
    • Double or Twin Room with Mountain View
    • Stayed 1 night
    • Submitted via mobile

    N/A

    I highly recommend this hotel just for the simple fact that not only they take care of you going above and beyond by giving you breakfast outside the designed hours and knocking on your door with a welcome gift and giving directions to must visit points but also by their excellent customer service and home like atmosphere that makes you want to stay. Thank you Anna for the friendly conversations and for treating customers with care and respect. And something you said still in my mind you said “I want everyone that come to my hotel to leave satisfied and not hungry” that is care, thank you again when we will be back to Portugal we will come back to this hometel!

    Stayed in November 2024

  • Reviewed: 17 September 2024

    9.0
    Room
    • Leisure trip
    • Couple
    • Double or Twin Room with Garden View
    • Stayed 1 night
    • Submitted via mobile

    All goid

    Lovely room, great swimming pool with views.

    Stayed in September 2024

  • Reviewed: 16 September 2024

    10
    Peaceful weekend getaway
    • Leisure trip
    • Couple
    • Double Room with Mountain View
    • Stayed 1 night
    • Submitted via mobile

    - There should be more games and activities in the Games Room, including table tennis, darts, chess, table football, monopoly, poker, and so on. - Not the hotel staff fault, but too many wasps and bees around one of the pools, they should search for their nest for a better experience for guests, but not that big of a deal! it is still very relaxing and safe to be laid there for hours.

    - The location was beautiful and very calm and quiet, also the weather was perfect - We got wi-fi connection in all the facilities - The pools were very nice, mainly the heated one - All the staff was kind and helpful - The room was very clean, cozy and comforting - The breakfast was tasty and diverse

    Stayed in September 2024

  • Reviewed: 11 August 2024

    9.0
    A very good and relaxing weekend. I strongly recommend Aires da Serra hotel if you’re searching for a peaceful place to
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room with Terrace
    • Stayed 2 nights
    • Submitted via mobile

    Nothing negative to highlight.

    The view, the tranquility, the calm environment. Ideal for families with small children. Close to the city of Torres Novas.

    Stayed in August 2024

  • Reviewed: 17 June 2024

    9.0
    Great place to stay
    • Leisure trip
    • Couple
    • Superior King Room with Jacuzzi
    • Stayed 1 night
    • Submitted via mobile

    The walls are thin and we had noisy neighbours

    The jacuzzi on the balcony was great. Think room was also very beautiful and spacious.

    Stayed in June 2024

  • Reviewed: 7 June 2024

    10
    Super nice!
    • Leisure trip
    • Couple
    • Double Room with Garden View
    • Stayed 1 night

    Super location with beautiful gardens etc. Good breakfast!

    Stayed in June 2024

  • Reviewed: 24 May 2024

    8.0
    Highly recommend.....but a few niggles
    • Leisure trip
    • Couple
    • Superior Double or Twin Room with Terrace
    • Stayed 1 night
    • Submitted via mobile

    Lack of restaurant for evening meal - less convenient for overnight stopovers Toilet seat broken and slight smell of drains in room

    Quiet rural location, yet very convenient for motorway network and town centre Absolutely stunning room, large comfortable bed and outdoor private terrace Pet friendly, we took our dog, although 20 euro charge per night was rather steep, especially since we were also obliged to pay an additional charge for a superior room

    Stayed in May 2024

  • Reviewed: 25 April 2024

    8.0
    Welcome stopover in long journey to southern Portugal
    • With a pet
    • Leisure trip
    • Couple
    • Superior Double or Twin Room with Terrace
    • Stayed 1 night
    • Submitted via mobile

    Meal was very basic and a bit overpriced

    Great location. Very peaceful but close to motorway network

    Stayed in April 2024

  • Reviewed: 22 April 2024

    10
    Would 100% go back, brilliant view, facilities and staff were so welcoming and friendly.
    • Leisure trip
    • Couple
    • Double Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    Nothing at all

    Just an amazing place and everything was perfect

    Stayed in April 2024

  • Reviewed: 9 January 2024

    8.0
    lovely and peaceful with a lovely atmosphere
    • Leisure trip
    • Couple
    • Double or Twin Room with Garden View
    • Stayed 1 night

    The water in the bathroom was not alway hot.

    basic but good The restaurant was very good in the evening and open.

    Stayed in December 2023

  • Reviewed: 8 October 2023

    10
    Great stopover, excellent value, lovely breakfast and extremely helpful staff
    • Leisure trip
    • Couple
    • Double or Twin Room with Garden View
    • Stayed 1 night
    • Submitted via mobile

    Lovely clean room and bathroom and great swimming pool. Extremely helpful staff, arranged full breakfast early for us.

    Stayed in October 2023

  • Reviewed: 4 October 2023

    10
    Relaxing, comfortable and welcoming
    • Leisure trip
    • Couple
    • Double or Twin Room with Garden View
    • Stayed 4 nights
    • Submitted via mobile

    Beautifully kept and very comfortable hotel. Good size rooms with excellent facilities. Made to feel very welcome with informative local knowledge

    Stayed in October 2023

  • Reviewed: 1 August 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Double or Twin Room - Disability Access
    • Stayed 1 night
    • Submitted via mobile

    Wifi could be upgraded

    Super service minded staff

    Stayed in July 2023

  • Reviewed: 16 July 2023

    10
    We can't wait to come back!
    • Leisure trip
    • Couple
    • Double or Twin Room - Disability Access
    • Stayed 1 night

    I wouldn't change a thing.

    Nice selection of breakfast items. Excellent bread and rolls, good cheeses and cold cuts. The location is very quiet. Many of the rooms are located down a canyon so there is no street noise. Nice jacuzzi room.

    Stayed in July 2023

  • Reviewed: 14 July 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Superior Double or Twin Room with Terrace
    • Stayed 3 nights
    • Submitted via mobile

    Excellent location very relaxing place Lovely people

    Stayed in July 2023

  • Reviewed: 19 June 2023

    9.0
    Perfect place for a relaxing and rejuvenating stay
    • Leisure trip
    • Couple
    • Double or Twin Room with Garden View
    • Stayed 1 night

    We were almost done eating breakfast from the buffet when the attendant came out from the kitchen and asked if we wanted made to order eggs.

    Located on the edge of town in a beautiful, tranquil setting. Room was comfortable, extremely quiet and a/c worked great during a very hot day/evening.

    Stayed in June 2023

  • Reviewed: 2 April 2023

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Deluxe Double or Twin Room with Pool Access
    • Stayed 1 night
    • Submitted via mobile

    beautiful setting on the outskirts of the town. friendly staff

    Stayed in April 2023

  • Reviewed: 16 September 2022

    9.0
    loved the view and quiet spot it was situated! would come back again.
    • Leisure trip
    • People with friends
    • Double or Twin Room with Mountain View
    • Stayed 1 night
    • Submitted via mobile

    the pool was not clean

    the bed was so comfortable, best sleep ever!

    Stayed in September 2022

  • Reviewed: 4 June 2022

    8.0
    Overall we really enjoyed our short stay & would certainly recommend it.
    • Leisure trip
    • Couple
    • Superior Double or Twin Room with Terrace
    • Stayed 3 nights

    We ordered food in our room a couple of evenings and there was quite a long wait before the food was brought to our room. The food when it came was nothing special & it could have been warmer.

    We booked three nights.We loved the room ,it had a big balcony overlooking the countryside.The decor was beautiful in the room & en suite shower room & the beds were super comfortable.So much so I took a note of the name of mattress and bedding. The staff were very helpful & friendly too. Also loved the closeness of this Hotel to the town of Torres Novas.

    Stayed in June 2022

  • Reviewed: 2 January 2022

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room with Mountain View
    • Stayed 2 nights

    Nothing really...

    Excellent location in a quiet spot with a lovely view of Serra D'aires and a 5 min drive from the centre of Torres Novas. We intend to return

    Stayed in December 2021

  • Reviewed: 22 June 2024

    7.0
    Beautiful property at a great location in Torres Novas
    • Leisure trip
    • Solo traveller
    • Twin Room with Balcony
    • Stayed 4 nights

    Really noisy. The put me in a room sharing a wall with the reception, so you can figure how inconvenient that was. I mentioned that since day one, they never offered to change rooms and that was a big disappointment. I had specifically asked for a quiet room, and got the contrary.

    Beautiful property at a great location in Torres Novas. The owner is a gentleman, was really kind and attentive. Breakfast is really good, they make an effort to have good quality products, local cheeses and fruit. Great coffee. The staff is all polite, and the hotel is very clean.

    Stayed in June 2024

  • Reviewed: 1 November 2022

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Double or Twin Room with Garden View
    • Stayed 1 night
    • Submitted via mobile

    Room too small and the smell of naphthalene was very strong.

    Stayed in August 2022

  • Reviewed: 30 September 2022

    7.0
    TRANQUIL AND RURAL LOCATION.
    • Leisure trip
    • Couple
    • Superior King Room with Jacuzzi
    • Stayed 2 nights
    • Submitted via mobile

    Little space in room to hang clothes, but not a major inconvenience.

    Very pleasant and helpful staff. Good Breakfast and comfy bed. Our room had an outside jacuzzi (the only room) and this was icing on the cake. Close to Fátima and Tomar

    Stayed in September 2022

  • Reviewed: 14 August 2022

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Studio with Terrace
    • Stayed 6 nights
    • Submitted via mobile

    Le jacuzzi sale et payant.

    As piscinas. A tranquilidade. A decoraçao.

    Stayed in August 2022

Showing 1 – 25

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