Bathroom, too small and uncomfortable, should be improve.

Very good location and we felt very safe, car related that is. The system gor entering the facilities are very good, like a five star hotel.

Stayed in April 2024

Room need a cupboard or small table to put things on.

Style, personell, bed

Stayed in March 2024

The arrival. Everything is self served. You need a pin for the gat and for the door. However this information is not send to you before arrival. So you have to make a call to get the information. I am from the Netherland and did not pay for a SIM card from Puerto Rice, so I had to maken international phone cost.

Room and location

Stayed in March 2024

Leslie and Angel are wonderful, helpful and always make my stay enjoyable! The location is quiet, safe, clean, and everything is close by!

Stayed in February 2024

I'm not sure if the showers will eventually be enclosed and it wasn't a huge issue but since the showers are not enclosed, it was difficult to shower without getting a lot of water on the bathroom floor or the floor towel getting completely soaked as I could not redirect the shower head to prevent this especially in my first room upstairs. Regardless, I plan on booking my stay there on my next trip to Puerto Rico in 2024!

I stayed twice in October. The staff was great, and I really appreciated the cleanliness of the rooms, the pool and outside area. On my second stay my door code did not work, I called the number not expecting to be assisted so quickly. I was in my room within 5 minutes- excellent customer service!

Stayed in October 2023

The people having sex loudly next door- we had a door that lead to other unit. But it was their vacation as well, so I cant fault them for the noise.

what breakfast? There was no breakfast. It was interesting that there was no office to check into, but a code for the gate and the doors. IT is basically a concrete bunker, but surprisingly comfy and we had a balcony to sit on. The pool and hot tub were great!. The cleaning staff were very friendly. The location was very good for beach and food. The outdoor kitchen was lovely. All in all it was good.

Stayed in December 2023

I found it was a little expensive for just a room; however the room was very comfortable to spend a single night.

Like its accessibility to the beach and surrounding area.

Stayed in December 2023

You can’t open the bathroom door is someone else is using the toilet

The pool just for the room is awesome

Stayed in January 2024

The 2 issues I had with the room were quite small ones. First was that the shower felt a little bit badly designed. Due to the fact that it was an open back, the bathroom would get quite wet if you used the overhead shower. The 2nd was that the only storage space was in the bathroom. A minor nitpick I know. But it was just a small thing that confused me at first.

The place and the staff were extremely lovely. Despite a language barrier (as I do not speak a lot of Spanish) they were patient and extremely helpful. Everything I had in the room was in great working order and nothing felt like it was broken, dirty or anything like that. The aircon in the room was amazing for someone from England who is not used to hot weather. And the view from the balcony of a nice forest was great to see.

Stayed in October 2023

Everything is good

Clean and very secure

Stayed in August 2023

Jacuzzi didn’t have working jets (none of them Did). Our first room had a clogged toilet and hotel upgraded us as maintenance couldn’t make it until next day.

Cleanliness of room was great. Loved the shower and jacuzzi off the room. Our first room had a clogged toilet and hotel upgraded us as maintenance couldn’t make it until next day. Very pleased with the service and attentiveness of staff. The pool was gorgeous and outside sitting was beautiful and comfortable. So close to the beach and restaurants too.

Stayed in June 2023

A bit expensive

No breakfast

Stayed in May 2023

Shower... All the water after the shower is on the bathroom floor, not in a shower tub.

The balcony was facing a beautiful park/forest. Enjoyed lying in a hammock listening to the birds. Mosquitoes are not a problem when you have a good bug spray.

Stayed in June 2023

Room was comfy, A/C worked fine, staff was available 24/7. My only dislike was the shower; it was kinda hard to use. Also, snacks were pretty bad, just chips, but many local places very close by.

Stayed in April 2023

Great location, very close from the beach and a very active street with bars and restaurants. The pool is great to relax, there's a hot tub as well. Rooms are clean, with AC, it would need a bit more of decoration in the rooms to make it cosy. Bed is comfy (an update for better quality sheets wouldn't be too much) but overall great experience in this hotel.

Stayed in February 2023

second night was incredibly noisy. they put a party family next to our room with recorded noise until 2am! the rest of the hotel was empty which made no sense. hot water in the shower takes 10 mins

location and comfortable bed.

Stayed in January 2023

The shower head is definitely not eco-friendly, you have to let water run for a long time before it gets warm. The pillows could be a little softer. We were hoping to watch local TV channels, but that was not a choice.

Liked the location very much, in a cul de sac, very secure with gate to property and codes to gate and room's door. It was so nice to find drinking water in the room. And there was a small fridge. Loved the terrace off the room, where we enjoyed our breakfast and relaxed in the hammock.

Stayed in December 2022

Love it excellent

Stayed in March 2024

N/A

Very clean & comfy room. Private parking. The staff is great. Near restaurants, supermarkets, etc. Walking distance to the beach.

Stayed in March 2024

No HOT water.

Quiet

Stayed in February 2024

The exterior is horrendous. Looks and feels like a prison. Nobody on site to check you in

The room was comfortable

Stayed in February 2024

This review has been hidden because it doesn't meet our guidelines.

The water in the shower ran all over the room

Hot jacizzi

Stayed in January 2024

Great location and facilities, the room was comfortable too. Everything clean.

Stayed in January 2024