ul. Poselska 22, Old Town, 31-002 Kraków, Poland
#61 of 275 hotels in Kraków
Guests' ChoiceBased on 526 hotel reviews
9.0Cleanliness
9.2
Comfort
9.2
Location
9.8
Facilities
8.9
Staff
9.4
Value for money
9.0
Free WiFi
8.6
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End of dialog contentReviewed: 19 September 2024
Melanie
United KingdomBasic breakfast, no tea and coffee in room, however, free tea and coffee in orangery. No bar.
Location, decor, cleanliness, quiet.
Stayed in September 2024
Reviewed: 19 September 2024
Nigel
United KingdomSome nice big fluffy towels and a deep clean of the carpet.
This is a little gem of a hotel. It is in a superb location, very central but quiet just off the main street. The staff are very friendly and nothing is too much trouble. The breakfast is excellent and there are several great restaurants right near by including the Black Duck which does great local food. The rooms are comfy and it is superb value for money. there are a few minor bits that mean it is a 3 star but they are not worth pay extra for in another hotel. I would recommend this to family and friends and stay there again.
Stayed in September 2024
Reviewed: 16 September 2024
Jeremy
United KingdomMy single bed seemed very low on the ground.
Great location in old town. Very good breakfast served in the front room of the adjacent Black Duck restaurant. Free coffee all day (although coffee machine often out of order at key times). Environmentally conscious: rooms only cleaned on request, soap dispensers rather than little plastic bottles. Courteous staff.
Stayed in September 2024
Reviewed: 14 September 2024
Karl
BelgiumBeds are a bit low.
Very good breakfast, free coffee machine on first floor, excellent location in the Old Town.
Stayed in September 2024
Reviewed: 7 September 2024
Julie
AustraliaQuiet, yet accessible to all key routes and venues
Stayed in September 2024
Reviewed: 6 September 2024
Joan
United KingdomThe room was a little tired and the bed felt old
the room was a good size everything was fine we enjoyed our stay
Stayed in June 2024
Reviewed: 2 September 2024
Jillian
AustraliaThe bed was low
Overall it was good value for money and close to many attractions. Coffee machine was easy to use and the coffee was great.
Stayed in September 2024
Reviewed: 2 September 2024
Sarah
United KingdomThe breakfast was ok nothing special. The hotel was very warm.
The location was fantastic
Stayed in September 2024
Reviewed: 27 August 2024
Serge
FrancePerfect location, just near the historic center, and at walking distance from Kazimierz district. Good quality price ratio. Good complete breakfast (with eggs, etc.).
Stayed in August 2024
Reviewed: 27 August 2024
Michelle
United StatesCan’t find a single fault!
Superb location, spotlessly clean and very helpful, friendly staff.
Stayed in August 2024
Reviewed: 22 August 2024
Aino
FinlandNothing bad to say
Awesome clean and big room, comfy bed, breakfast was simple but everything you need
Stayed in August 2024
Reviewed: 22 August 2024
Ariane
United KingdomThe mattress in my room was worn out and sagging. The cleaning personnel was very noisy and calling each other across the corridor on the first floor at 7.30 am.
The location is super. The rooms are spacious and bathroom is perfect. The staff at the reception were helpful.
Stayed in August 2024
Reviewed: 21 August 2024
Brophy
AustraliaA little dated, carpet a bit tired
Location, breakfast, breakfast bag
Stayed in August 2024
Reviewed: 20 August 2024
Carolyn
United KingdomWe had an excellent stay here. Lovely hotel situated in the heart of Krakow close to the main square and castle. We had 5 rooms for a family holiday. All clean and comfortable. The hotel staff were very helpful, lending us a wheelchair and umbrellas when we needed them.
Stayed in August 2024
Reviewed: 19 August 2024
Graham
New ZealandThe breakfast was good rather than great, and the breakfast team didn't seem very motivated. But that is just a minor and didn't really detract from an otherwise excellent stay.
We had a very spacious room on the top floor, which was very quiet. The location of the hotel was great, close enough to the main square but very peaceful. They kindly provided a breakfast/lunch box when we had to leave at 6.30am for a trip to Auschwitz. We also enjoyed the 24hr coffee in the Orangerie. Overall we loved Krakow and Hotel Wawel.
Stayed in August 2024
Reviewed: 17 August 2024
Nigel
United KingdomNothing.
Breakfast is traditional Polish food and very good, location is great for all attractions and perfectly quiet with a great restaurant adjoining.
Stayed in August 2024
Reviewed: 3 August 2024
Tom
United KingdomLovely hotel, great location a minute’s walk from the main square.
Stayed in July 2024
Reviewed: 30 July 2024
Giorgia
United KingdomHonestly nothing, our stay was fabulous
The location is amazing, round the corner from the old town main square and a short walk from sights like Wawel Castle. The street it is on was very quiet despite being in such a central location so we got a great nights sleep. The room was large with plenty of storage for clothes and bags and nice and cool thanks to AC. Nice buffet of hot and cold food and drinks at breakfast too. The staff were helpful and checkout time was midday which was great for us.
Stayed in July 2024
Reviewed: 29 July 2024
Katarzyna
SwitzerlandPerfect location, fantastic staff, comfortable beds and delicious breakfast! It was our second time there and we are certainly coming back if we are visiting Krakow again!
Stayed in July 2024
Reviewed: 16 July 2024
Mark
CanadaThis hotel is in a super spot, just off the main square
Stayed in July 2024
Reviewed: 15 July 2024
Sonia
United KingdomExcellent location, very quiet despite being in the heart of the old town.
Stayed in July 2024
Reviewed: 10 July 2024
Illya
United StatesOld carpets.
Food was great. Staff was very friendly. They have a restaurant which has great food.
Stayed in July 2024
Reviewed: 8 July 2024
Warwick
New ZealandLocation, very nice rooms lovely restaurant attached
Stayed in June 2024
Reviewed: 5 July 2024
Dziemidko
United KingdomMattresses. Felt past sell by date. Coffee machine and tea in orangery. In particular the cups. Also was left with slops in for way too long.
Very friendly and helpful staff. Very clean. Very central. Nice outdoor space and access to restaurant. Dated interior has a certain appeal. Reduced rates for single occupancy.
Stayed in July 2024
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