ul. Dominikańska 1, Old Town, 31-043 Kraków, Poland
#160 of 269 hotels in Kraków
Guests' ChoiceBased on 412 hotel reviews
8.4Cleanliness
8.8
Comfort
8.7
Location
9.6
Facilities
8.4
Staff
9.1
Value for money
8.4
Free WiFi
8.9
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End of dialog contentReviewed: 20 May 2024
Claire
United KingdomNothing
Great location with parking
Stayed in May 2024
Reviewed: 23 April 2024
Dharmender
United Kingdomhotel location and room size was superb.
Stayed in April 2024
Reviewed: 16 April 2024
Joseph
IrelandThe noise of ventilation fans in the room were a bit annoying when trying to sleep
The rooms were fine, the breakfast was good, and the staff were very helpful.
Stayed in April 2024
Reviewed: 15 April 2024
Alwyn
United KingdomVery good breakfast plenty of verity
Stayed in April 2024
Reviewed: 6 March 2024
Emily
United KingdomThe only issue we had was the fact the tram lines were directly outside of the hotel which caused some noise on a night as they were regular and ran until late, but can’t be helped!
Incredibly close to the centre, approx. 5 mins walk! The hotel room itself was huge and exceptionally clean! There was a taxi rank just across the road which was handy, and staff were extremely helpful in telling us what landmarks were where.
Stayed in March 2024
Reviewed: 26 February 2024
Роксолана
UkraineVery noisy. Nearby the tram
Stayed in February 2024
Reviewed: 20 January 2024
Andrea
United KingdomChanges in breakfast
Loved the location , the staff and the room but I stayed here last year hence my return to this hotel and the breakfast was very poor compared to last year when there was hans cheeses salads pastries bread rolls etc out , this year totally different and nothing out lovely hotel bit think new management would stay again but definitely not choose breakfast
Stayed in January 2024
Reviewed: 16 January 2024
Amanda
United KingdomThe cooked breakfast
Location was brilliant and near everything
Stayed in January 2024
Reviewed: 24 December 2023
Jaime
LuxembourgLocation, location, location
The rooms are spacious and well maintained
Stayed in December 2023
Reviewed: 18 December 2023
Kevin
United KingdomWe started in room 103 but the noise from the trams was unbearable which meant we got no sleep. After two nights we were moved to room 301 which was ideal from a noise reduction perspective.
Room sized, location, breakfast and staff were all superb
Stayed in December 2023
Reviewed: 16 December 2023
Stephen
United KingdomConstant noise from Trams
Location
Stayed in December 2023
Reviewed: 7 December 2023
Gill
United KingdomLack of breakfast choices would of liked something simple like fruit , yoghurt
Location , size of bedroom
Stayed in November 2023
Reviewed: 3 December 2023
Tracy
United KingdomThe rooms on the 1st floor are right next to the tramline and the trams go past every few minutes from 04:00 to 11:30 pm. You do get used to it in a sort of comforting way but if you are a light sleeper it might affect you. They do emblems loudly right past the hotel.
The location not far from the main square in the old town was lovely. It’s a stunning, unique, old building but with all the comforts of a modern hotel.
Stayed in December 2023
Reviewed: 13 November 2023
Jan
United KingdomThe noise was terrible banging plates, constantly
Sorry but breakfast wasn’t too good, and I also found the kitchen staff were very noisy which was annoyingly because we could not talk to guess, exstreamly noisy
Stayed in November 2023
Reviewed: 7 November 2023
Lynn
United KingdomThought the tram noise would bother me but it didn’t . Didn’t like being put through to another room for breakfast
Breakfast was perfect Location was perfect
Stayed in November 2023
Reviewed: 30 October 2023
Anna
Czech RepublicTrams passing in the streets can be heard very loudly in the rooms facing the street. The rooms facing the courtyard are fine. The beds could be more comfortable. The room was quite warm but that's rather subjective thing.
Great location in walking distance to everything worth seeing in inner Krakow, tram station right in front of the building. Parking spaces in the courtyard of the building which is not common in historical part of the town. Very nice and helpful staff. Very old and historically interesting building with original painted ceilings in some of the rooms. Good breakfast with wide choice of savory options.
Stayed in October 2023
Reviewed: 21 October 2023
Malgorzata
United StatesBreakfast was not as good as last time we were there :(. Some of the items were not that fresh and not as many choices as last time.
Location is perfect! Parking is a big plus as well (extra $$)
Stayed in July 2023
Reviewed: 16 October 2023
Nastase
RomaniaWe had reserved the parking spot, so we could electrically charge our vehicle. The room was spacious and clean, the trams were passing all day just underneath our window, but we got used to it. The Breakfast options were very good and staff very nice.
Stayed in October 2023
Reviewed: 21 September 2023
David
United KingdomThe trams outside
Wonderful location and pleasant staff. Good parking.
Stayed in September 2023
Reviewed: 17 September 2023
Alan
Irelandno air conditioning
location was excellent. staff very helpful.
Stayed in September 2023
Reviewed: 14 September 2023
Dennis
United StatesSome confusion with charges to my credit card. Was charged for an additional room. Still not resolved.
Very helpful and professional staff. Excellent breakfast.
Stayed in August 2023
Reviewed: 12 September 2023
Ray
United KingdomOnly some had air conditioning, mine did not.
Decor, original gothic style. Large rooms.
Stayed in September 2023
Reviewed: 1 September 2023
Esmond
AustraliaVery low ceiling in our room, head hazards
Very well located, Friendly staff
Stayed in August 2023
Reviewed: 30 August 2023
Stacey
United KingdomNo air con. The rooms were not cleaned unless you asked for it to happen. Which isn’t ideal when it’s hot.
We like the location. Also the hotel was presented historical and authentic
Stayed in August 2023
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