Św. Gertrudy 6, Old Town, 31-046 Kraków, Poland
#133 of 275 hotels in Kraków
Guests' ChoiceBased on 822 hotel reviews
8.6Cleanliness
8.9
Comfort
8.8
Location
9.7
Facilities
8.5
Staff
9.0
Value for money
8.7
Free WiFi
9.1
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End of dialog contentReviewed: 17 June 2024
Mark
United KingdomLocation great easy access to main square 5 minutes walk and Jewish quarter 10 minutes walk, breakfast great loads of choice, rooms clean and tidy
Stayed in June 2024
Reviewed: 13 June 2024
Charles
United KingdomNothing
Excellent breakfast
Stayed in June 2024
Reviewed: 13 June 2024
Jason
United KingdomRoom to small
Small room but great location
Stayed in May 2024
Reviewed: 13 June 2024
Mark
United KingdomRoom size was just about adequate. Tight spaces to put luggage, we only had 1 large case between the two of us , another would have been difficult. Also extra Pillows would have been okay.
Superb location, as was only a short walk to the Centre. Great choice of food and drink at breakfast. Nice little seating area out the back of the Hotel.
Stayed in May 2024
Reviewed: 25 May 2024
Elizabeth
United KingdomNo complaints at all but standard rooms are very small if that bothers you.
Excellent location only 5mins walk to the main square and many excellent restaurants. Very clean excellent breakfast
Stayed in May 2024
Reviewed: 21 May 2024
Mark
United KingdomNothing
Breakfast was excellent, great variety. Great staff
Stayed in April 2024
Reviewed: 19 May 2024
Deborah
United KingdomGreat location - close to both the old town and the Jewish quarter. Good breakfast - lots of options available, both hot and cold. Very good sized room - plenty of space, comfortable bed and good shower.
Stayed in May 2024
Reviewed: 19 May 2024
Ruth
United KingdomOur only issue was the small double bed.
Location was great. The hotel staff were good especially the restaurant and bar staff. Some of the female reception staff were not welcoming though.
Stayed in May 2024
Reviewed: 10 May 2024
Anna
United KingdomBedroom was too small.
Great location. Really friendly helpful staff.
Stayed in May 2024
Reviewed: 7 May 2024
Tomislav
Croatia-
The location is excellent. The breakfast is plentfull with big variety of food.
Stayed in May 2024
Reviewed: 4 May 2024
Elaine
United KingdomOne minor thing our shower head wouldn't stay up all the time. But we got round it. Maybe bottle of water in fridge on 1st day then could just fill up daily. Trams bit noisy but got used to them after all the walking 😁But that was it.
The hotel was lovely, the staff so pleasant and friendly and helpful. Room was clean and lovely too. So easy to get to square and river fantastic. When we come back we will be staying there
Stayed in May 2024
Reviewed: 29 April 2024
Eoin
IrelandNothing it was perfect for our stag group
Very close to main Square
Stayed in March 2024
Reviewed: 24 April 2024
Melanie
Isle of ManNil
Clean and staff were great
Stayed in April 2024
Reviewed: 21 April 2024
Linda
United KingdomNothing
In the old town this hotel was perfect for my stay. Staff were very attentive and helpful. I had booked room and breakfast which was great with a huge selection. Would not hesitate to recommend and will certainly book again. Krakow is a beautiful city with lots of attractions.
Stayed in April 2024
Reviewed: 16 April 2024
Wendell
PhilippinesMy shower room was just a little bit small. Fortunately I am not claustrophobic so it was not really an issue. Just a small observation of mine. Otherwise, the room facilities such as the bed and air conditioning were all very comfortable.
The location of the hotel was excellent as it was within short walking distance to most of the historic attractions of the Old Town, as well as the Wawel Castle and Cathedral complex. The hotel staff was also very warm and helpful to my needs.
Stayed in April 2024
Reviewed: 15 April 2024
Catherine
AustraliaSteps up to our room
It was clean and the breakfast was great. Staff were very helpful as well.
Stayed in March 2024
Reviewed: 14 April 2024
Manca
AustriaNa
Location, friendly stuff, cleaness
Stayed in April 2024
Reviewed: 11 April 2024
Marek
BelgiumA bit small shower.
Very friendly and helpful staff. Good location.
Stayed in April 2024
Reviewed: 7 April 2024
Pauline
United KingdomModern hotel close to the old town. The hotel is opposite a park and only a few minutes walk from the old town. Good breakfast. Rooms are modern with lovely shower rooms. Plenty of towels. Everywhere in the hotel is very clean. Staff lovely. Would stay again.
Stayed in April 2024
Reviewed: 27 March 2024
Lynn
United KingdomA spoon in the rooms with the tea/coffee facilities as we always bring along our own hot chocolate to make
The location of the hotel to the old town square was exceptional - only a short walk! The breakfast had lots of choice, the only one thing I would say as a non tea or coffee drinker would be to have hot chocolate available via the machines. The room was smaller than expected but the bed was comfortable and it was lovely and clean, so for the amount of time we spent in there it was ideal.
Stayed in March 2024
Reviewed: 26 March 2024
Nicola
United KingdomSuper friendly staff, including the taxi driver that works for the hotels. Great location, fantastic price! We will definitely be back. Thanks for going above and beyond to celebrate my husbands 40th birthday!
Stayed in March 2024
Reviewed: 24 March 2024
Sharon
Australia.
Clean , central
Stayed in March 2024
Reviewed: 23 March 2024
Ruth
United KingdomNothing
The location is perfect for the Old town and the room was really spacious and nice and comfortable
Stayed in March 2024
Reviewed: 20 March 2024
Juan
IrelandLocation and value for money
Stayed in March 2024
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