20J Rakowicka, Old Town, 31-511 Kraków, Poland
#1583 of 3,301 Holiday rentals in Kraków
Guests' ChoiceBased on 68 apartment reviews
8.5Cleanliness
8.7
Comfort
8.6
Location
8.9
Facilities
8.6
Staff
8.6
Value for money
8.5
Free WiFi
9.4
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 17 September 2024
Matt
United KingdomThe shower holder was broken, and the wardrobe door was extremely hard to move. There was some damage to the Sofa and wooden divider in the living room and it would have been nice to have an extra pillow or 2 for the bedroom.
It was an excellent location, about 15 minute walk from the centre of town. The host provided some amenities included dishwasher and washing tablets and the property was spacious and relatively comfortable. Communication with the host was excellent.
Stayed in September 2024
Reviewed: 26 May 2024
Sian
United KingdomThe pillows on the bed were very small, made our sleep less comfortable.
Suited us well for a short stay, very nice decor.
Stayed in May 2024
Reviewed: 21 December 2023
Miguel
SpainThe only thing is the tv didnt working, and it would be amazing to have some gel and shampoo but the rest was perfect if I were you I would book
It was very clean and tidy , modern furniture and the room smelled really good ,
Stayed in December 2023
Reviewed: 19 December 2023
Sam
United KingdomIt’s a very small issue but there could be more pillows. That is the only thing I would change.
The location was fantastic. The apartment complex was lovely. The apartment was clean and very well equipped.
Stayed in December 2023
Reviewed: 12 December 2023
Kirsty
United KingdomIt could of done with some tourist information, trams, taxi numbers ect How to work heating.
Was clean and nice. Close to tram, not far from town and shop close by.
Stayed in December 2023
Reviewed: 1 December 2023
Jakub299
Czech RepublicThe matress was too soft.
Communication was perfect, fast response to our questions. The apartment was clean and beautiful. The place is near the shopping mall an close to the old town.
Stayed in November 2023
Reviewed: 29 November 2023
Nataliia
United StatesIf the host had put shampoo, shower gel and conditioner in the shower, it would have been the best apartment over all
Perfect location in the center of the city right next to the railroad and bus station. Amazing host. Cozy, quiet clean apartment with fantastic fireplace. Amazing bathroom + washing machine 🥰 it was one of the best experiences in apartment rentals. Thank you!
Stayed in November 2023
Reviewed: 27 November 2023
Zoltan
United KingdomWell equipped kitchen and bathroom, easy access to the city and bus/train station, modern building.
Stayed in November 2023
Reviewed: 23 November 2023
Craig
United KingdomPillows
Apartment was spacious and clean, very very nice an great value for money
Stayed in November 2023
Reviewed: 3 November 2023
Jarmilka
SlovakiaI would prefere more comfortable bed (it was quite noisy), some extra pillows and blankets in bedroom, some more english channels on TV and bottle opener in the kitchen.
Apartment is on very good location, close to main train station and 15min walk to old town. It is new and has almost all you need for short or longer stay.
Stayed in November 2023
Reviewed: 19 October 2023
Nicholas
United KingdomWe didn't have a code to get in the front door kept having to ring security and we had only 1 key for 3 people
Clean well decorated apartment
Stayed in October 2023
Reviewed: 18 October 2023
Marisol
AustraliaThe apartment was not like the pictures - the owner told me i didn't read the description properly. Maybe so, but still, it was disappointing. The second bedroom was probably fit for children, with a split double deck bunk bed which was small for a full size adult to sleep in comfortably. The shower drain was faulty - not sure if clogged, but the water would drain so slowly, we all had to take short showers in order to not flood the bathroom floor.
The place was overall ok, clean, and fine for a short stay. Location was safe, walkable to most places we wanted to visit. The main bedroom was occupied by 2 friends (a married couple) who told me the mattress was rather uncomfortable.
Stayed in October 2023
Reviewed: 8 September 2023
Onur
PolandNo complaints at all except no parking nearby. 5 min walking distance you may find something
Clean and very spacious!
Stayed in September 2023
Reviewed: 25 August 2023
Ieva
LatviaThe location was excellent, new apartment, really nice place, near the city centre
Stayed in August 2023
Reviewed: 24 June 2023
Ola
South AfricaVery little - adding bedside lamps would be a bonus.
Excellent location, lovely accommodation. It's quicker to walk from the station than to go by car.
Stayed in June 2023
Reviewed: 16 June 2023
Нику
UkraineThe location is very convenient, near the train station, the house is new, the apartment has a new, fresh, high-quality renovation, everything you need was in the apartment (dishes, cooking utensils, coffee, tea, salt, seasonings, hair dryer, iron, Wi-Fi is good.
Stayed in June 2023
Reviewed: 9 June 2023
Arek
Poland- Smell from the bathroom after entering the property (went away after first wash) - Broken sofa in the living room - Loud noise from the construction next door - Could be cleaner - Lots of broken furnitures
- Spacious - Great location, walking distance from the city center - Easy access to parking - Electric fireplace
Stayed in May 2023
Reviewed: 29 May 2023
Joanna
United KingdomBeautiful apartment in the close proximity and easy access to Old Town, shops and Train Station. Very quiet and comfortable accommodation
Stayed in May 2023
Reviewed: 28 May 2023
Matt
United KingdomThe bed/pillows were a little soft (but not uncomfortable). There is a lot of building work happening next door, starting in the early morning (6am) not a problem if you are early riser though! This did not detract from the quality of the stay!
The flat was in an excellent location, it was clean comfortable & beautifully laid out. There was access to lots of amenities, instructions for check in/out were very clear, staff were super responsive. I would actively look to stay here in the future!
Stayed in May 2023
Reviewed: 11 April 2023
Ashleigh
IrelandThe only thing I could say is to maybe buy a toaster to use in the mornings. Everything else was perfect and all other appliances you could want were provided.
Location great, lovely area and 10 minute walk to main square.
Stayed in March 2023
Reviewed: 1 April 2023
Jennifer
IrelandThe bed was very uncomfortable could definitely do with a new mattress.
The apartment was fab had all mod cons everything we needed and really good wifi.
Stayed in March 2023
Reviewed: 30 March 2023
Natalie
United KingdomGreat little apartment in a lovely area, clean and tidy, modern, very happy with our stay
Stayed in March 2023
Reviewed: 19 March 2023
Alex
BelarusNot cool: - The construction of the building takes place 50 meters from the window, so be prepared to wake up at 07:00 :( - Bed creaks
Cool: - The apartment corresponds to the photos - Location is great - Easy settlement without the participation of the owner - Lots of towels! - 2 pillows per guest! - Large shower room Wishes: - There are no clothes hangers in the bedroom - The toilet lid is loose - The bed was too small for two - The fireplace does not work as a heater - 1 washing machine capsule for 1 day - 1 bottle of water 0.5l
Stayed in March 2023
Reviewed: 26 February 2023
Sam
United KingdomWe loved everything but the apartment was a bit cold as the fire wouldn't work and tge heating only come on every so often
Stayed in February 2023
Showing 1 – 25
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content