The lunch buffet had limited options for vegetations

Location staff and facilities for children

Stayed in July 2024

There was no lifeguard at the pool (with so many kids). I thought that was not safe

It's a great family hotel with a lot of entertainment for kids. Our 2 year old daughter was running all day between kids room, outdoor slides, pool and jacuzzi. She was falling asleep immediately after so many activities. Great diversity and A LOT OF FOOD at breakfast (Eastern European cuisine), which was also helpful because with kids you never know what they will like eating. Relaxed and family friendly atmosphere. I also liked the outdoor area where parents can chill out and at the same time watch their kids having fun at the playgrounds. Very nice spa zone next to the sauna, I liked it a lot

Stayed in June 2024

Very cold playground space and restaurant (we stayed on March). Spa zone only for adults. Staff not very polite.

Good location, modern spa zone

Stayed in March 2024

Restaurant staff service was not to good but food itself good and tasty

Stayed in November 2023

We got comfort twin room and it was unpleasant - no ventilation thus we had to keep window open all the time; super small shower; balcony was straight to common “outside” area which would be probably nice during summer but in mid-November we got to look at another wall and sky only; the mini fridge has a light constantly on thus had to keep covering it during night; all of the information and rules are in Polish so you had to constantly translate every sign/info from phone; the breakfast were okay, although during our last day majority of the food provided were visibly from last day. Considering the price and value it was not considerable, better to get an upgraded room.

Comfortable bed; pool and activity room great for when you are with kids; although not visible from hotel but 2minute walk to the beach.

Stayed in November 2023

the pool. fan but no air conditioning,

the food was good, close to the sea side, staff was friendly and helpful. it was clean

Stayed in August 2023

We had an issue with the cold water on the bathroom. Water from time to time was very hot. Room was extremely noisy (we could hear how smb is taking shower or flush the toilet probably in the room on the next floor). In general OK for short stay, but does not worth the current price.

Quick check-in Good location Breakfast was good Very clean and soft towels Room was clean

Stayed in August 2023

I do wish the saunas were open earlier as well. If you are taking public transportation, I recommend using the tram instead of the bus. The bus lines to the hotel are not reliable.

Very convenient to the beach and to restaurants. Beds were comfortable and the room was very clean. The saunas were very relaxing. Staff was friendly and very welcoming. The breakfast buffet was extensive and had a lot of great options.

Stayed in July 2023

Breakfast was really poor. Hotel and around need to look after. Could do way better as it is now.

Good location. Next to the sea.

Stayed in July 2023

There was a big issue with cleaning our room, every Day. When i requested cleaning the guy from the reception desk was rude and pretentious. When after cleaning dirty mugs Wasnt replaced and we were missing big towel for a baby even tough i asked for ot before specifically, guy from the reception Wasnt willing to help me and never applogised and did anything to make me feel took care for. People from the reception except maybe one lady with long hair were unpolite never smiled and didnt make a good impression. This whole incident made very bad impression on me and kind of destroyed my staying at the hotel. One more thing is elevator was for disabled People and was really loud and my son was afraid to use it and with the stroller is hard to not use it.

Location was great! 2 mins from the Beach. Food was tasty! Better in menu than for breakfast but still very good. Stuff from the restaurant and bar outside very helpful and nice!! Playground for kids outside was great and inside as well! Swimming pool really nice, Water very warm but was quite stuffy there.

Stayed in July 2023

Missing safety box , one of the night lights does not work , shower door doesn’t work correctly. Orange juice was not tasty at all.

3 stars hotel but you feel like a 4 stars. Breakfast good , whatever you like , apart of orange juice which was rather colored water.

Stayed in January 2023

Noisy neighbors, which one makes a party in the room at 1am.

Whole hotel.

Stayed in November 2022

The portion of food in restaurant were giant however food can be a bit more tasty.

We lived in Gdansk several years ago close to the park and see. So wanted to find a location close to places we lived and we stayed in this hotel. It is great located - very close to see and to the park itself. Easy to reach by car and easy to park car, clean room with everything you need, inside swimming pool which is opened till 9pm, restaurant which is open till 10pm, breakfast was included. Very nice, polite and caring personnel. I've asked for additional bathrobe for my son and got it in 5 minutes.

Stayed in October 2022

We missed air condition in the room. It is hard to cool the room down in the summer days.

Great location, just a 2 minute walk from the beach. Good selection of meals for the dinner, and breakfast. I liked Polish traditional cuisine and selection of fish for the breakfast.

Stayed in August 2022

All its needed is aircon in each room, not a noisy fan

Everything

Stayed in August 2022

Good location for Ergo Arena. Close to the local beach. Comfortable and specious rooms. Good breakfast.

Stayed in June 2022

There is no air conditioner in the room.

Stayed in July 2022

butter served on breakfast in a small plastic boxes and small bottles of water in rooms - is it not old fashioned? lets drink tap water and safe some sources

great location for going to beach, the hotel service is really trying do their best to make your holiday very good and the breakfast was splendid, even less option for vegetarian or vegan but still a lot to choose and have great begging of the day.

Stayed in July 2022

No AC!

Breakfast is great.

Stayed in July 2022

it was all good

excellent location 50 meters from beach plenty off choice for breakfast it was fantastic and the swimming pool was an added bonus very family friendly hotel

Stayed in June 2022

too much kids during the weekends ;(

location, places for kids, spa area, the best place to spend time with family!

Stayed in May 2022

We booked a family room, for two adults and two children, on arrival there was only one double bed, we asked for them to make up the sofa bed and was asked to pay £30 per day.... we already booked a family room for 4 people? with no space for the kids to sleep, this should have been included already, no cot for the baby also. I have never had this anywhere! My kids also got woken up every morning of early hours as you can hear everyone walking past and kids running and screaming at 6/7am, resulting them being very grumpy in the day and tired, the sofa bed is very uncomfortable. At breakfast only 1 coffee machine, you have to que for at least 5/10 minutes and it would normally break by the time you got to the front

Kids Playroom

Stayed in September 2024

I stayed with my wife and two kids for three nights. We booked through Booking.com. The place is generally bad. The only thing that saves the day is the fact that it is close to the beach. - This is supposed to be a family friendly place, yet to come to the building next to the hotel (where our room was), we had to go around the hotel through the grass with our stroller. There is no connection between both buildings, so when we go for breakfast in the morning, I have to either take the stroller by hand upstairs or go around again. - Our room was supposed to be for 2 adults + 2 children. It had a sofa bed and the bed, but guess what, clean sheets for the bed where not included in the original price, we were asked to pay 148PLN per night to receive clean sheets and an additional pillow. - Food is average, however no bacon during breakfast. - Bedroom didn't have phone to cal reception, so anything we needed we had to go personally. Definitely not recommended. If you can pay a bit more, go somewhere else.

The location

Stayed in July 2024

no invoice on the company due to the fact, that they charge in advance and don’t bother checking company data by booking.com

nothing special

Stayed in October 2022