Only warning would be for people who want to avoid stairs, 5 floor with suitcase

The apartment itself was very clean and comfortable. great bathroom with shower, central heating and a very nice bedroom with a small couch and tv. The bed was lovely and comfy! *Spotless room and bathroom *Modern design *Close to main square *Cosy and warm in cold Kraków December *Comfy bed and pillows *Great value *good wifi

Stayed in May 2024

Room kinda small, no elevator, something weird with the payment method...

Clean, comfy, got everything I needed there, the cleaning girl was very nice, center of city but not loud... Will come again

Stayed in February 2024

There’s no lift, the shower is an open shower just with one covered side, water went everywhere

Modern style, very good location in the old town and close to everything.

Stayed in November 2023

It was on 5th floor but we were aware of this detail. Also I would prefer smaller pillows. But these are very small details and didn’t make our experience less enjoyable.

The room was clean and comfortable. The location was great. The staff was super nice and helpful.

Stayed in January 2024

We loved everything , clean place , very handful , very well located . I do highly recommend this place , if you decide to go to Poland , Kraków , that's the place to go .

Stayed in December 2023

The room was incredibly pleasing, fully matching the photos. Everything was neat and well-organized. There's a shared mini-kitchen thought out to the smallest detail where you'll find everything you need. The room was warm, but if someone prefers heat, there's a working air conditioner. We really enjoyed our stay. Many mentioned it's hard to find, but with a bit of effort, you won't miss the hotel. Everything was clear. It's worth noting that it's located on the 5th floor, which didn't bother us at all, but it's something to keep in mind for individual cases.

Stayed in December 2023

For us this was not an issue but the flat is on the 5th floor and there’s no lift

The location is great, right in the heart of the old town. The room is very cozy, the bed is comfortable and has a big TV. The bathroom was huge and had all the needed amenities.there’s also a shared kitchen area where you have a fridge, coffee machine, etc. keep in mind that the building is quite old, we were a bit stressed when we got in but then you get to the Novum house floor and it’s just great! It’s all renovated

Stayed in November 2023

5 floors and no lift. The shower spreads water everywhere and all the bathroom is wet after a shower and there is no a mop to dry it.

Great and big room. Good location close to square.

Stayed in November 2023

Everything was perfect.

Stayed in October 2023

We were told that the room was on the 5th floor and the property had no lift, so we were expecting to climb some stairs, but we weren't expecting 105 steps! Wasn't a problem for us, but might have been for others less fit.

The location was great and the room was very clean and comfortable.

Stayed in June 2023

No pots or pans in kitchenette, just cups, plates and silverware. (Bonus of no smells of bacon in the morning, bust still) a bummer when you rent a place with kitchen. Dismal design of shower, flood every evening. - Popular concept of no walls, common in many modernized hotels, totally hateable. Ugh. Ugh. And yes, 5+ stories without elevator. After a few days your legs get used to it. :-) All in all, I'd go back in a heartbeat, bring a pan, and hoping for a newly installed shower curtain or a glass wall...

Great location, 10 min walk from train station even with rolling suitcases, view of the St. Mary's towers with the bugler!, but (just) off the main street, so it is quiet. Can't imagine a more perfect spot. Our room had a balcony to sit on, too! Clean and cleaned daily if you want, friendly staff available daily for extra requests.

Stayed in July 2023

It’s in the 5th floor without elevator

In the city center, very well located, clean and organized.

Stayed in August 2023

no elevator, the room was on a 5th floor

great location, nice facilities

Stayed in August 2023

communal areas needed attention - stairways etc no lift and 5 floors up!!

It was very near the main square of the old town, bars and restsurants. It had good facilities - everything you need was provided and it was very modern inside and clean.

Stayed in June 2023

Weird payment/check-in procedure online.

Very neat and clean. Good location. Personalized welcome note with my name.

Stayed in April 2023

Comfortable apartment in superb location

Stayed in May 2023

Was a little noisy with other guests using the shared kitchen and yes it is on the 5th floor so definitely not one for anyone with any kind of mobility issues, 40 something here and it definitely challenged me!

Superb location, lovely balcony, fab shower with nice touch of shampoo etc...and very clean with staff coming in each day of our stay. Safe also in the room, and key fob access was a doddle.

Stayed in May 2023

Nothing

Great location Quiet Easy to checkin and checkout

Stayed in March 2023

simply note that the property is on the fifth floor in a residential building with no lift. it was fine for us but know abt it before

great property with awesome value for money and great location in the heart of Krakow! even though there is no staff on site and the property is located in a residential building, the staff was very arranging over the phone and helped us unlock the door thru an app before check in time. also great bathroom and speedy WiFi

Stayed in March 2023

We were on the top floor and the stairs were a killer, was some confusion as we arrived Thursday morning and didn't receive information on how to get into the building or retrieve key from the lock box was really stressed about it but sent a message & received the information a few hours later so all good in the end we had a lovely stay.

Was in a fantastic location room was very clean and comfortable everything we needed

Stayed in March 2023

The pillows

Everything from staff, assistance, to location and cost

Stayed in March 2023

location

beautiful rooms stairs bit of a treck not bad if for losing some calories after all the food very clean great location friendly staff will be back

Stayed in January 2023

- The accommodation did not exactly correspond to the photos. But it is not critical. - It is very cold in the bathroom.

- Location in the city centre. - Possibility to check in at any time of the day. - The room had everything we need.

Stayed in December 2022

Nice , clean and PERFECT !

Stayed in December 2022