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Reviews of Novotel Katowice Centrum 4 stars

Al. Roździeńskiego 16, 40-202 Katowice, Poland

#14 of 45 hotels in Katowice

Guests' Choice

Review score

Based on 534 hotel reviews

8.5

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    8.7

  • Location

    9.0

  • Facilities

    8.5

  • Staff

    9.1

  • Value for money

    8.2

  • Free WiFi

    8.7

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Showing 1 – 25

  • Reviewed: 23 September 2024

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Superior Queen Room
    • Stayed 2 nights

    Breakfast very very good. Restaurant very very good!!

    Stayed in September 2024

  • Reviewed: 17 September 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Clean and comfy

    Stayed in September 2024

  • Reviewed: 5 September 2024

    10
    Great Stay - Would good again
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night

    Didn't get a chance to use the pool but if looked great.

    The rooms were great. Location is good not far from city centre. Paid parking on site. The breakfast was Amazing ! The kids loved that there was a kids place to relax and play games.

    Stayed in August 2024

  • Reviewed: 3 September 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night

    The hotel does not have an EV charger, regardless of whether they state so on booking. Luckily, I've found one just 200m away, but it's pure luck. How one can claim to care about the environment by even reducing single-use plastics when they can't arrange a few AC chargers in this huge 2ha+ parking lot is beyond me.

    It was a nice silent room with typical Novotel quality and a lovely restaurant. We also enjoyed the pool, there were no people there in the morning at all. Amazing breakfast!

    Stayed in August 2024

  • Reviewed: 1 September 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    The breakfast menu was the best, as they had healthy options, as fresh squized juices, greens, vegan cheeses and milks. That was nice surprise

    Stayed in August 2024

  • Reviewed: 30 August 2024

    9.0
    Overall would stay again. Good value, parking, location, and staff.
    • Leisure trip
    • Family with young children
    • Executive Room with Twin Beds
    • Stayed 2 nights
    • Submitted via mobile

    two days in a row the hot tub failed/broke and there wasn’t anyone available to fix it. It was later in the evening but given that the hot tub was prone to failing and of course people coming in from town would want a late evening soak they should have had a technical person available.

    great location especially with easy parking in a secure above ground parking lot, unlike other hotels with tight underground car parks. It is paid parking but not unreasonable and worth it for a stress free stay with windows closed it’s quiet. working aircon. nice enough room and absolutely acceptable. Small bathroom but not a deal breaker. Based on the reviews I had expected worse but was satisfied. Has a swimming pool and a hot tub (but see below) Breakfast is free for children so overall fair value for a family. Good enough breakfast. great staff. especially breakfast staff. pleasant, welcoming. and helpful.

    Stayed in August 2024

  • Reviewed: 26 August 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Room tiny, for sleeping is enough

    Good location, ample parking. Sensational breakfasts.

    Stayed in August 2024

  • Reviewed: 25 August 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Executive Room with Twin Beds
    • Stayed 6 nights
    • Submitted via mobile

    Electricity and lights stopped working mid way of our stay and we had to move and downgrade our room

    Stayed in July 2024

  • Reviewed: 24 August 2024

    10
    Exceptional
    • Business trip
    • Family with young children
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Modern hotel. Spacious and comfortable rooms. Sauna and pool with free access is a plus. Location 10 min walk from center. Highly recommend.

    Stayed in August 2024

  • Reviewed: 23 August 2024

    9.0
    Excellent for short stay
    • Leisure trip
    • Family with young children
    • Executive Room with Twin Beds
    • Stayed 1 night
    • Submitted via mobile

    Room quite good. Breakfast was fantastic for me as health food lover. Was able to make juice of carrots, apples, cucumbers and other vegetables. And for kids breakfast fantastic because they were able to make two tipes of pancakes by themselves. Here is swimming pool and jacuzzi what after long drive was so helpful. I really recommend to stay here

    Stayed in August 2024

  • Reviewed: 22 August 2024

    8.0
    Hotel did not disappoint but need some improvements
    • Leisure trip
    • Solo traveller
    • Superior Queen Room
    • Stayed 4 nights

    The shower was not good enough due to a quite weak stream of water, not what you would expect in 4 stars hotel. The gym was poor, with a bad smell and lacking the most basic features

    Bed comfort was incredible, I liked the free fresh water and soap and shampoo. Breakfast was good. A very large set of towels and bathrobes. Jacuzzi and swimming pool good.

    Stayed in August 2024

  • Reviewed: 18 August 2024

    9.0
    brilliant stay would come back again, comfy beds and tasty food.
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night

    nothing, everything was great

    we liked great rooms and comfy beds. We had dinner when arrived, shef did. very nice meals burger, prawn and soups, everything was very tasty and great. Kids went to spa area, had a swin and spent so me time in jacuzzi. Highly recommed to everyone, great value for money

    Stayed in August 2024

  • Reviewed: 15 August 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Not comfortable - bed linen and mattress. It seems old hotel. We oder the room. But nobody said, that if you want the slips or bathrobe for pool, you have to oder the better room. In standart room there are'nt slips and bathrobe. And strange - you can't buy them in reception.

    Good breakfast, near old town.

    Stayed in August 2024

  • Reviewed: 14 August 2024

    9.0
    Nice place to stay for a night
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    The bed was too small for two people. Also, the water flow in the sink and shower needs some attention. The drainage was slow, causing water to pool and take a long time to clear.

    Clean room, good breakfast. The mattress on the bed was very comfortable. Ideal place to stay for students.

    Stayed in August 2024

  • Reviewed: 12 August 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 6 nights

    They have an online roomserve, which apparently doesn't work that well. I had to call after a bit of waiting, and the person on the other line said: "sometimes the online service doesn't alert us properly'.. so. they should definitely look into that, and otherwise just NOT offer it A slight annoyance, but I'm sure they can easily fix that in the future.

    A very nice room, clean as can be, breakfast was good and you are within a 10 to 15 min walk from the city center. Absolutely no complaints whatsoever.

    Stayed in August 2024

  • Reviewed: 9 August 2024

    8.0
    In general I like to stay there
    • Leisure trip
    • Family with young children
    • Executive Room with Twin Beds
    • Stayed 2 nights
    • Submitted via mobile

    The sink in my room was blocked

    Very delicious breakfast. Swimming pool, fitness and sauna included in the price

    Stayed in August 2024

  • Reviewed: 8 August 2024

    9.0
    Family friendly
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Great for kids and near to town.

    Stayed in July 2024

  • Reviewed: 5 August 2024

    8.0
    Great stay
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Excellent breakfast Good, environmentally friendly practices

    Stayed in August 2024

  • Reviewed: 1 August 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    A/c and blankets were unbalanced, got hot really quickly under the blankets, after took them off a/c was really strong and got sore throat after that.

    Really nice staff, very friendly. Got some gifts since it was our honeymoon. Amazing location too.

    Stayed in July 2024

  • Reviewed: 28 July 2024

    9.0
    Great place
    • Leisure trip
    • Family with young children
    • Superior Double Room with Sofa
    • Stayed 1 night
    • Submitted via mobile

    Had to pay for parking but still easy in/out.

    Staff was very friendly and helpful. Quick service with extra linen. Clean facility. Pool and hot tub were great! Kids room area. Water station on each floor with sparkling and still water.

    Stayed in July 2024

  • Reviewed: 28 July 2024

    8.0
    High level overall for a comfortable stay
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 1 night

    I had questions via chat on Booking for which I didn't get any reply. It was regarding the possibility of using a laundry room or recommendations for it.

    The bed was comfortable and I got everything I needed. Nice to also have a mini fridge available and the pool.

    Stayed in July 2024

  • Reviewed: 28 July 2024

    10
    Highly recommended
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    The hotel overall was very clean and well maintained . Great choice of breakfast and receptionist was very helpful.

    Stayed in July 2024

  • Reviewed: 21 July 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    You have to check the pool working hours. It was closed on sunday morning :(

    Good place for a night stay. Good selection for a breakfast.

    Stayed in July 2024

  • Reviewed: 18 July 2024

    8.0
    Good place for a short stay
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night

    The room was rather small, most of the place was occupied with beds. The TV had only a few channels.

    The location is great - quite a calm zone, but close the the city center. Cozy and clean room, filled with everything upon the first need. Exceptional breakfast with a playzone for kids.

    Stayed in July 2024

Showing 1 – 25

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