ul. Marszałkowska 99a, Sródmiescie, 00-693 Warsaw, Poland
#78 of 245 hotels in Warsaw
Guests' ChoiceBased on 3093 hotel reviews
8.6Cleanliness
8.9
Comfort
8.7
Location
9.5
Facilities
8.6
Staff
9.1
Value for money
8.5
Free WiFi
8.6
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 24 September 2024
Avi
IsraelThe hotel is spot on in the center close to all public transport
Stayed in September 2024
Reviewed: 22 September 2024
Andriy
United StatesIt’s good, nothing bad.
Basic but really good value and clean. Very friendly personnel, checked us in very early for free, so after long flight we were able to rest right away.
Stayed in September 2024
Reviewed: 20 September 2024
Zibi
IrelandNice hotel, clean, well-kept, delicious breakfasts, very nice, polite staff. Right in the center. I highly recommend it.
Stayed in September 2024
Reviewed: 16 September 2024
Shane
IrelandSome construction noise in the morning, but that's out of the Hotels control.. The Hotel even provided earplugs in each room for guests as they were aware that it might be an issue. I'd really be nitpicking to find any other issues with our stay.
Location was amazing. Right in the center of Warsaw. Easy access to Trams and Buses to take you anywhere you want in the city. Room was very clean, can call reception when you want/need to have your room cleaned as well. Staff were very catering and courteous and were always eager to help us and ensure we had a pleasant stay. Great to have water filling stations on each floor with a jug in the room for filling.
Stayed in September 2024
Reviewed: 16 September 2024
Pamela
United KingdomRooms, lobby and restaurant have been nicely refurbished but the corridors are very dated. Room wasn't cleaned unless you requested it.
Location, breakfast and early check in. Drinking water freely available on each floor.
Stayed in September 2024
Reviewed: 16 September 2024
Clive
United KingdomTraffic noise from the busy roundabout
Easy suitcase-wheeling distance from the station
Stayed in September 2024
Reviewed: 15 September 2024
Rami
IsraelThis time we got a smaller apartment
Very good breakfast and location
Stayed in September 2024
Reviewed: 12 September 2024
Justyna
United KingdomNothing
Been staying there every now and then for more than 2 yrs. Very decent hotel with all amenities in hand. The breakfast has a great variety to choose from and the location very convenient. The reason I come back, even if the rate is high to me, is the staff, mostly the reception staff. They are decent empathetic and caring people with excellent customer service skills.
Stayed in September 2024
Reviewed: 11 September 2024
Klaudia
NetherlandsRoom was a bit smelly
Great location
Stayed in August 2024
Reviewed: 10 September 2024
George
IrelandNothing
Great location metro trams buses shopping malls all on doorstep
Stayed in September 2024
Reviewed: 10 September 2024
Milena
IrelandThe fact there is no mini fridge in 'baseline' rooms
- the location - the soft play corner for kids - breakfast - overall the room and facilities
Stayed in September 2024
Reviewed: 7 September 2024
Carlos
ItalyThe bar closes early.
Location, water refill station & staff
Stayed in August 2024
Reviewed: 6 September 2024
Richard
United StatesWE liked the central location of the hotel. Room was large and clean. Breakfast was exceptional.
Stayed in September 2024
Reviewed: 6 September 2024
Cristina
RomaniaGreat location and amazing breakfast.
Stayed in August 2024
Reviewed: 6 September 2024
Cristina
RomaniaThe location is very convenient and the breakfast was great.
Stayed in August 2024
Reviewed: 5 September 2024
James
United Kingdomfriendly and eager to help, top marks
Stayed in September 2024
Reviewed: 4 September 2024
Vicente
United StatesNo complaints
Breakfast is excellent a lot of options The location is optimal even though it’s a little far away to the old town it’s still walkable besides the transport system is excellent with Metro, tram, buses. Very close to the train station and shopping centers
Stayed in September 2024
Reviewed: 30 August 2024
Alise
LatviaI had street view, beautiful, but ir you open Windows, it is veeery loud.
Very central location, clean, very good breakfast, very kind personell.
Stayed in August 2024
Reviewed: 30 August 2024
Petr
Czech RepublicThe breakfast is fantastic. Starting 6:30-10:00. Very delicious. Rooms are just enough. Clean. There were ear plugs, as CO2 lower lewel, water by the elevator for coffe , tea in the room. No problem :-) Lagguage room servise is good. Free wifi
Stayed in August 2024
Reviewed: 30 August 2024
Laurence
United KingdomNo issues to report
Location was good for me, short walk from Centralna train station. Breakfast was ok, reasonable choice. Room was also ok, no issues.
Stayed in August 2024
Reviewed: 29 August 2024
Melina
CyprusLocation
Stayed in August 2024
Reviewed: 28 August 2024
Grace
CanadaIt was little bit to loud at night. City street cars. City life. But everything else was amazing.
Location amazing. Service beautiful. People kind, helpful, polite. Wish everywhere would be like that. Love tge hotel.
Stayed in August 2024
Reviewed: 27 August 2024
Danny
IrelandLocation is great, staff are friendly and helpful and hotel is very comfortable and clean,
Stayed in August 2024
Reviewed: 22 August 2024
Julija
LithuaniaNo parking, you have to search for one on a street or find private parkings that could be quite expensive
Great location and room suitable to travel with kids.
Stayed in August 2024
Pas de la Casa, Andorra
Carlisle, UK
Tessera, Italy
Grenoble, France
La Plata, Argentina
Milan, Italy
Benidorm, Spain
Angamali, India
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content