Kościelna 12, Sródmiescie, 00-218 Warsaw, Poland
#39 of 243 hotels in Warsaw
Guests' ChoiceBased on 624 hotel reviews
8.9Cleanliness
9.3
Comfort
9.3
Location
9.5
Facilities
9.0
Staff
9.2
Value for money
8.6
Free WiFi
9.2
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 22 June 2024
Peter
United StatesNothing.
Attractive room. Hotel has a nice courtyard which was great for breakfast on warm spring days. Excellent location close to the Old Town. Nice staff.
Stayed in May 2024
Reviewed: 20 June 2024
Dorota
PolandLocation, design.
Stayed in June 2024
Reviewed: 14 June 2024
Michal
Czech RepublicGreat place, close to 1/2 Ironman finish line. Great breakfast before race from 6am.
Stayed in June 2024
Reviewed: 14 June 2024
Hicham
MoroccoAll
Stayed in June 2024
Reviewed: 12 June 2024
Paul
NetherlandsGood location and quiet rooms and bed was comfortable.
Stayed in May 2024
Reviewed: 2 June 2024
Albert
United StatesI wouldn't think of a thing that we didn't like.
I loved the location. It was very close to many good restaurants and about a 7 minute walk to old town. We had booked massages and they were wonderful! We loved this hotel and the location!
Stayed in May 2024
Reviewed: 28 May 2024
June
United KingdomTwo nights some one in the room above shouting and banging until 2am. Second night same until 4am. Thumping across the room sounded as if they were throwing things. They checked out so did I did not complain.
Cool and quiet. Only two stories, everything for your needs. Complimentary water replenished when needed. Fresh milk to put in your room fridge for tea ,clean beds and pillows.
Stayed in May 2024
Reviewed: 26 May 2024
Andre
NetherlandsVery high standards Lovely pool & spa with good opening times
Stayed in May 2024
Reviewed: 21 May 2024
David
United KingdomWe loved the property, our room was spacious and well appointed. The addition of a Nespresso machine would give it a 10
Ideally situated on the edge of the Old Town , just a 5 minute walk to the main square
Stayed in May 2024
Reviewed: 12 May 2024
Iku
FranceOne downside during my stay: some children at the spa were not following the rules. They were noisy, jumping into the water, and splashing everyone around them, and unfortunately, there were no staff seemed to overlook this behavior.
A fantastic experience overall. The service was excellent, and the hotel provided a great setting for a romantic getaway. The rooms were clean and well-maintained, and the bathrooms were particularly beautiful with their luxurious bathtubs. The spa was very relaxing, and the breakfasts were exceptionally delicious—truly a highlight of the stay. One aspect I particularly enjoyed was the spa facilities; they offered a nice range of services.
Stayed in February 2024
Reviewed: 6 May 2024
Gregor
SloveniaEverything.
Beautiful hotel, great location, kind staff, good breakfast. They were so kind to freely upgrade our room to superior with no extra charge! Lovely gift. The location is superb at the edge of old city, very quiet and clean. Will definitely return.
Stayed in May 2024
Reviewed: 4 May 2024
Claire
United KingdomFor many location would have been perfect but I would have preferred somewhere more central
Beautiful hotel, spacious bedrooms and great breakfasts
Stayed in March 2024
Reviewed: 3 May 2024
Sheila
United KingdomBreakfast was outstanding with excellent choice.
Stayed in April 2024
Reviewed: 2 May 2024
Makoto
RomaniaBreakfast was rather simple for a first class hotel. It could have more variety.
The location was at the entrance of old town so you can escape from the crowd. The room was clean and excellently furnished with very nice garden view.
Stayed in April 2024
Reviewed: 27 April 2024
Sandra
United KingdomThis was not an issue but did had to wait more than half hour for a staff to come and turn the sauna on
Breakfast had a lot of variety and tasty Clean facilities The room toilet was spacious and amazing
Stayed in March 2024
Reviewed: 23 April 2024
Richard
United KingdomDinner expensive! But we had the choice and saw the prices - so we paid for it.
Brilliant staff. Good breakfast. Good location
Stayed in April 2024
Reviewed: 20 April 2024
Filip
BelgiumThe matrass was very soft. Some people like this but I prefer a brick.
Really beautiful hotel with an excellent location. The staff dropping off a welcome cookie is the type of touch you expect from a 5 star hotel.
Stayed in April 2024
Reviewed: 11 April 2024
Jakob
BelgiumEverything was great, besides the WiFi which I thought could have been better.
Nice rooms, nice quiet location in the Old town. Many restaurants and other shops in the area. Staff was super polite and helpful.
Stayed in April 2024
Reviewed: 8 April 2024
Sima
TurkeyI loved everything in the hotel! I am glad to stay there.
Stayed in April 2024
Reviewed: 27 March 2024
Jesse
ItalyLimited parking, and somewhat difficult to find
Good location in old town. The spa facilities included a very good masseuse who performed deep tissue.
Stayed in March 2024
Reviewed: 9 March 2024
Serge
United KingdomPlastic sheeting on the bed base - why?
Everything was excellent
Stayed in March 2024
Reviewed: 25 February 2024
Sébastien
Czech RepublicExpensive breakfast
Comfortable room
Stayed in February 2024
Reviewed: 19 February 2024
Bartlomiej
PolandStaying at this hotel was a truly pleasant experience that pleasantly surprised us. The staff were incredibly kind and positive, always ready to help, even though they weren't wearing big smiles. This unique approach added a sincere touch to their service, making our interactions feel more genuine and appreciated. The location of the hotel is fantastic, offering easy access to nearby attractions while providing a peaceful retreat from the hustle and bustle. The interiors of the hotel are cozy and welcoming, creating a comfortable ambiance that made us feel right at home. One of the highlights of our stay was the quaint spa area. The sauna and pool, which were available to us even after typical hours, provided a private and relaxing experience that we greatly valued. It felt as though we had a little exclusive escape all to ourselves. The breakfast served each morning was delicious, with a good variety of choices that catered to our tastes perfectly. It was a delightful way to start each day, filled with flavors that were both comforting and invigorating. While the hotel may not boast grandeur, its charm, excellent service, and thoughtful amenities make it a very good choice for anyone looking for a comfortable and enjoyable stay. We were genuinely impressed by how well everything came together, ensuring our visit was memorable for all the right reasons. We're already thinking about when we can return!
Stayed in February 2024
Reviewed: 5 February 2024
Ali
Czech RepublicThe sauna seems to be a bit small for a hotel of this size.
I appreciate the architecture and ambiance of the place. The breakfast served here is of great quality and the rooms are also very comfortable and well-maintained.
Stayed in February 2024
Fluelen, Switzerland
Patong Beach, Thailand
Fukuoka, Japan
London, UK
Piano di Mommio, Italy
Estréboeuf, France
Trieste, Italy
Kandy, Sri Lanka
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content