Sławkowska 3, Old Town, 31-014 Kraków, Poland
#10 of 274 hotels in Kraków
Guests' ChoiceBased on 457 hotel reviews
9.4Cleanliness
9.7
Comfort
9.7
Location
9.9
Facilities
9.5
Staff
9.5
Value for money
9.0
Free WiFi
9.3
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End of dialog contentReviewed: 17 September 2024
Andrea
AustraliaJust perfect in every way helpful staff and great location and good suggestions with restaurants
Stayed in September 2024
Reviewed: 11 September 2024
Mary
United KingdomThere was a low beam in our room on which I banged my head.It was very warm in the room and although the air con was constantly on it seemed impossible to get the temperature down below 22c which we found far too warm.
Breakfast provided an incredible selection of food. Our room was clean and bed was comfortable. Staff were always polite and helpful. Bar staff remembered my particular Gin and Tonic. The floral displays were really impressive. The hotel’s location was very good and so access to the centre of town was easy.
Stayed in September 2024
Reviewed: 8 September 2024
Aisha
United Arab EmiratesNothing
Clean and new , in the center of krakow
Stayed in July 2024
Reviewed: 3 September 2024
Wayne
United KingdomNothing.
This hotel is fabulous, every member of staff we're very friendly and extremely helpful. The hotel is spotlessly clean and beautiful furnished. A fantastic breakfast and wonderful location right in the square. Can't wait to return.
Stayed in September 2024
Reviewed: 1 September 2024
Piotr
IrelandEverything was just perfect
Excellent location, top class facilities, great reception by the friendly and helpful staff members
Stayed in September 2024
Reviewed: 30 August 2024
Charlotte
United KingdomThis hotel is fabulous, literally a few minutes' walk to the main square. The pool facilities were great and such a treat to have in hotel.
Stayed in August 2024
Reviewed: 30 August 2024
Alsaeedi
QatarLoved everything. There's no mistake in this hotel
Love the rooms and the furniture. Its new and spacious. Dominik and all the other staff were very kind and helpful. The location was perfect. Theres elan cafe exactly by the hotel. Would totally recommend this hotel for everyone and anyone
Stayed in August 2024
Reviewed: 29 August 2024
Hannah
United KingdomNothing- it was fab
The hand gel smelled amazing
Stayed in August 2024
Reviewed: 29 August 2024
Claudia
ItalyThis Hotel is absolutely amazing. The staff is helpful, kind, sympathic, educated and always with a nice attitude. The place is stylish, comfortable, refined and quite, the rooms are so comfortable and nice. Was so amazing to stay here I will come back for sure. The location was just perfect! The decoration, the aroma, the restaurant, the indoor pool, the breakfast everything is superior!!! I don’t have enough words to describe how good was my stay there.
Stayed in August 2024
Reviewed: 28 August 2024
Tom
United StatesRoom was located far from the elevator.
Beautifully designed with a great location and price.
Stayed in August 2024
Reviewed: 26 August 2024
David
SwitzerlandThe floor in the pool area is dangerously slippery and the restaurant is way overpriced with slow and inattentive service. If I stay again, I would only eat outside, but the hotel itself is perfect.
Fantastic place and location with very modern yet classic interior.
Stayed in August 2024
Reviewed: 24 August 2024
Stocks
GermanyOur praise to the staff, but especially the cleaning team. This was probably the cleanest hotel we have ever stayed in.
Stayed in August 2024
Reviewed: 23 August 2024
Paul
AustraliaNothing
Great location very comfortable and the staff are fantastic
Stayed in August 2024
Reviewed: 16 August 2024
Rola
Saudi ArabiaCleaning service start too early, we would get a few knocks on the door by 9am which seems so odd, rooms had a carpet and low lights
Location , AC was nice and cold, on checkin the lady helping us was super and recommend a few things to do in town
Stayed in August 2024
Reviewed: 11 August 2024
Mohammed
United Arab EmiratesNone
Staff are very nice and helpful. Hotel is very modern and clean . If I am coming back to Krakow , definitely it will be my choice
Stayed in August 2024
Reviewed: 11 August 2024
Alexander
ItalyThe room was really small.
Perfect location. Everything in hotel is clean and fresh.
Stayed in August 2024
Reviewed: 10 August 2024
Lauren
AustraliaGym was small with limited equipment but it had what I needed.
Staff were lovely, the location could not be better, a stones throw from the town square!! The room was a good size, comfortable and clean. Would 100% recommend!
Stayed in August 2024
Reviewed: 7 August 2024
Rob
United KingdomNothing
Excellent hotel Great location 2 mins from main square
Stayed in August 2024
Reviewed: 7 August 2024
Suhaib
United Arab EmiratesNothing, everything was great
Lovely staff, beautiful rooms and the best location
Stayed in August 2024
Reviewed: 3 August 2024
Miri
Israelnothing at all
everything was just perfect!
Stayed in August 2024
Reviewed: 20 July 2024
Abdullah
Saudi ArabiaThe treatment of the staff is classy, respectful and professional. The place is very classy and worth its price
Stayed in July 2024
Reviewed: 15 July 2024
Monika
United KingdomThe room was lovely and big but I didn’t like the small widow make the room dark and bit depressing and I felt bit claustrophobic,bar and restaurant area is nice modern design but luck of personality ,not much choices for ppl who don’t eat meat,not much space for clothes
Excellent location ,nice Morden design,big comfortable beds ,room are really specious ,spa area is lovely and clean you can really relax ,staff is really lovely and helpful
Stayed in July 2024
Reviewed: 13 July 2024
Sarah
United KingdomAir con for everyone in our party (we had 5 rooms altogether) had problems with the air con. This was quickly fixed when staff were notified.
Stunning decor, large rooms, comfortable beds, super clean, good breakfast, really helpful and friendly staff, who gave excellent restaurant recommendations. This hotel is in a fabulous location, right next to the main square.
Stayed in July 2024
Reviewed: 4 July 2024
Monika
ItalyReceptionist non all’altezza
Stayed in July 2024
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