Plac Kossaka 6, Old Town, 31-106 Kraków, Poland
#1 of 275 hotels in Kraków
Guests' ChoiceBased on 380 hotel reviews
9.6Cleanliness
9.8
Comfort
9.8
Location
9.4
Facilities
9.6
Staff
9.7
Value for money
9.2
Free WiFi
9.2
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End of dialog contentReviewed: 27 June 2024
Yury
United StatesNone
Gorgeous hotel
Stayed in June 2024
Reviewed: 20 June 2024
Filippo
United KingdomAttentive staff that seem to really want to help and be kind
Stayed in May 2024
Reviewed: 20 June 2024
Andrea
United StatesThe pool was filled with a loud crowd splashing everywhere so I could not go in and that was disappointing.
Had to leave before breakfast. The room was cozy and quiet.
Stayed in April 2024
Reviewed: 4 June 2024
Panna
United Kingdomfantastic hotel - highly recommend, beautiful interiors, Gavi restaurant has delicious selection of food, I will definitaley be coming back
Stayed in May 2024
Reviewed: 30 May 2024
Lydia
United KingdomN/a
Fantasic stay , The hotel is absolutely beautiful, the staff are attentive, kind and caring. We asked for our breakfast to be a takeaway, as we were going out at 6 am . We were blown away with it sandwiches, granola, cakes ,fruit, and juice .The room was beautifully decorated and had everything you needed . The spa was excellent. Thankyou .
Stayed in May 2024
Reviewed: 24 May 2024
Jennifer
United StatesNothing, this property was perfection.
We loved EVERYTHING about this property.
Stayed in May 2024
Reviewed: 24 May 2024
Tanaka
PolandN/a
Everything was just perfect. They truly go above and beyond
Stayed in May 2024
Reviewed: 22 May 2024
Katarzyna
United KingdomStreet outside was under refurbishment, so it’s impacted slightly overall perception.
Interiors and lovely staff
Stayed in May 2024
Reviewed: 22 May 2024
Bomba
AustriaFitness is quite small with almost no possibility to do yoga or pilates but you can do a standard workout with little effort.
The hotel is a high level boutique accomodation. With brilliant stuff and a very stylish interieur. Very good location in krakow and no issues with parking + valet parking offer - parking can be an issue in krakow on other places. Very good food and very quiet. highly recommend!
Stayed in May 2024
Reviewed: 9 May 2024
Sharon
United KingdomThe opulence and cleanliness, scent, decor, facilities, staff were the best I have ever experienced over 49 years of travelling
Stayed in May 2024
Reviewed: 8 May 2024
Nicoleta
FranceWe stayed one night at the hotel for my fiancé's birthday! The staff was very friendly and attentive, also made possible to have an early check-in, as soon as room was available. Very beautiful hotel and delicious breakfast! We absolutely enjoyed our short stay.
Stayed in May 2024
Reviewed: 1 May 2024
Ben
United Kingdomnothing
fab
Stayed in April 2024
Reviewed: 28 April 2024
Jolene
United KingdomNoisy at night.
A beautiful hotel. Very nice welcome, restaurant was great with good service, the bar was also very nice. Lovely room, comfortable bed. I would definitely recommend this hotel and I would stay again. Wish we had more time to use the wellness centre and have breakfast,
Stayed in April 2024
Reviewed: 22 April 2024
David
United KingdomFantastic hotel with excellent staff - restaurant was very good with huge range of local themed food
Stayed in April 2024
Reviewed: 14 April 2024
Iwona
United KingdomBeautiful deco
Stayed in April 2024
Reviewed: 13 April 2024
Georges
United Arab Emirates- Access to the main entrance is via stairs only, but the bellboy is helpful nonetheless
+ Charming art deco interior design + Helpful and courteous front desk staff + Impeccable and clean room + Opus Bar (staff and ambience) + Location is close to centre but away from overcrowding
Stayed in April 2024
Reviewed: 7 April 2024
Kennedy
IrelandEverything was perfect
Stayed in April 2024
Reviewed: 27 March 2024
Cormac
IrelandOnly issue we had was the pool area was closed for renovations which we were not made aware of before our stay however the hotel team took this into account on check out.
Beautifully building in a perfect location. Staff were very helpful, food was excellent and rooms very comfortable.
Stayed in February 2024
Reviewed: 25 March 2024
Andrew
United KingdomThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 13 March 2024
Craig
United KingdomVery good location, staff very helpful
Stayed in March 2024
Reviewed: 7 March 2024
Louise
United KingdomThis hotel was stunning and I would definitely return if I was visiting Krakow
Stayed in February 2024
Reviewed: 6 March 2024
Nasser
QatarNothing
Everything in hotel also design of room and all the stuff I loved their smile at us and very nice too much.
Stayed in March 2024
Reviewed: 5 March 2024
Francesca
United KingdomThe spa facilities were not available which we had been looking forward to.
Beds were ridiculously comfortable. Hotel was luxurious but not pretentious. People working there were helpful and friendly.
Stayed in March 2024
Reviewed: 27 February 2024
Mary
United KingdomLack of consumables in bathroom. We were given one tiny bottle of shower gel between two each day and lack of towels. No turn down service so no opportunity to change wet towels from morning shower.
Beautiful elegant opulence
Stayed in February 2024
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