great location. Nice hotel

Stayed in August 2024

I find annoying to use the room card to use the lift

Great location, very good breakfast

Stayed in September 2024

Very good location,modern,clean walking distance to train station and Rynek Główny

Stayed in August 2024

Breakfast selection could be improved. We lacked healthy and vegetarian options.

Very good service, especially the reception desk and bar. Location is excellent. Parking was available and easily accessible.

Stayed in August 2024

Nothing to dislike.

Great location literally a stones throw away from the train station. This was ideal as we moved onto Gdansk from Krakow. Also the staff were friendly and helpful. The room was bright, airy, and spacious. Restaurant great value.

Stayed in September 2024

This is very minor, but be careful off glass doors in bathroom.

Wow! This is a fabulous hotel in an excellent location. We caught the train from krakow airport & walked to the hotel. We arrived very late & walked to the Old Town after check in, which was very close, full of life and great atmosphere. Breakfast was superb, plenty of options & very nice trying Polish cuisine. Our room was comfortable & the bed was huge. Staff were lovely, very helpful, even provided train time table after I gave them our flight details. Even though this hotel is central, it was very quiet. I highly recommend this hotel.

Stayed in September 2024

Breakfast for £18 could've been little less costly but quality was very good.

Excellent location near Old Town, Mall next door which had lots of shops/restaurants. Not to far from airport, cheap to get to and from using Uber. Very modern and clean with excellent bathroom facilities.

Stayed in September 2024

noise from air conditioning

Stayed in September 2024

The sofa bed was squeaky

One of the best hotels we have stayed at. Great staff, excellent location and well maintained rooms.

Stayed in July 2024

All was good

It is a nice and comfortable hotel. Friendly staff, clean rooms, comfy beds and good breakfast. Really like it

Stayed in August 2024

Pillows very squishy, dark switches on dark walls difficult to find, shower mat got very wet and couldn’t dry it.

Clean, excellent location, excellent breakfast, friendly staff, comfortable bed, good bathroom.

Stayed in August 2024

The mini bar in the room is totally useless. Please put mini fridge. The sleepers are not provided and the cost of them is very small. Give them to your customers.

Great location. Very nice quality breakfast. Our request for a quiet and overlooking the square room fulfilled. Extremely quick and efficient check in.

Stayed in August 2024

The bar and restaurant were empty. I suggest some advertising to get customers into the bar and restaurant.

Nice hotel in a great location. Close to the old town area. Service was very good and front desk very helpful.

Stayed in August 2024

Location, staff, food

Stayed in August 2024

Good hotel, great staff, perfect location!

Stayed in August 2024

The room was unfortunately not that quiet. I could hear the doors of the neighboring rooms being open and shut, housekeeping preparing their trollies, and people shouting on the street next to the hotel (but fortunately that area seems to be relatively quiet during the night). I tried the restaurant during dinner and I was not impressed. Although the food is good, the portions are small and expensive. The bar was nice though. And a small pet peeve of mine: although the staff does an amazing job, they should smile a little bit more. :)

The hotel has an amazing location. The Old Town, the Main Train Station, and a large shopping mall with a large supermarket inside are all just a few minutes away. Although the room was not that large, it was nevertheless great. The bed was huge and comfortable. The air conditioning system worked flawlessly. The mini-fridge is a great addition if you want to buy some cheaper drinks and some food from the supermarket and enjoy them at the end of a long day. The TV had HBO on it (with the option to turn off the Polish dub) and many German channels. The bathroom was large and spotless with both a bathtub and a walk-in shower. It also had a nice design, with some colorful led strips that could be turned on and off separately (which is really convenient if you go to the bathroom in the middle of the night and you do not want to be completely woken up by the regular bright lights). The breakfast was absolutely amazing. It had everything one could wish for: from your classic cereal, toast, cold cuts, and scrambled eggs, to pickles and hummus and many other delicious things. It was a complete buffet. They also managed to somehow keep the restaurant clean during breakfast (which I know can be challenging if you have a large number of guests coming at the same time). There was always someone clearing tables or quickly vacuuming the crumbs. Kudos to that. Also, the lobby and the elevator were always clean, despite the large number of guests. On each floor, there were recycling bins, and they were regularly emptied. A very clean hotel overall. And I know that most hotels do this nowadays, but I was really happy that I could leave my backpack with them after check-out. This allowed me to explore the city a little bit more without having to walk around carrying my luggage.

Stayed in August 2024

What we don't like about their rooms is the size, as they are really small and not that comfy, especially if you have more than one suitcase. Also there are no fridges inside their rooms, which is also disadvantageous when you have drinks. And last I really have to say that the garage is really too expensive in my opinion. The charge is per day, and even we don't have such high prices in Vienna, although it is also very difficult to park here in city center. So when it comes to parking I would recommend you to look for another garage nearby.

We have been already the second time at this hotel, and we like the location and the facilities at this accommodation a lot. The staff is also super nice and flexible, when it comes to additional requestes for the room or about the reservation itself.

Stayed in August 2024

Happy with everything.

The room was a good size with everything - fridge, safe, desk, hanging space all conveniently placed making great use of the room space. The bath and wet room shower were great. Breakfast was good. The location of the hotel was very convenient being just 5 minutes walk from the station, adjacent to the shopping area and about 7 minutes walk to the centre of the old town. Staff all very helpfull. Flexibility offered with our checkout time and the option to shower in the fitness facility after our checkout time.

Stayed in August 2024

Nothing, it was all just perfect.

Fantastic break with my wife. Staff were fantastic and the hotel was beyond belief. Great location for shopping, transport and nice quick walk into the old town.

Stayed in August 2024

Beautiful place right next to the big mall Great staff so helpful Easy walk to the main square

Stayed in August 2024

Location very good, breakfast excellent, friendly staff.

Stayed in July 2024

The pillows and the restaurant

Perfect location

Stayed in August 2024

We loved everything!

Great place, amazingly delicious breakfast, spotless clean room!

Stayed in August 2024

Nothing

The hotel has an excellent location, close to the most important places in Krakow, next to the Krakow Gallery and Starbucks, and easy access to the Old Town.

Stayed in August 2024