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  5. Reviews of The Residency Hotel

Reviews of The Residency Hotel 3 stars

39 A, Gulberg V, off Zafar Ali Road, 54660 Lahore, Pakistan

#68 of 168 hotels in Lahore

Guests' Choice

Review score

Based on 407 hotel reviews

7.4

Score breakdown

  • Cleanliness

    7.8

  • Comfort

    7.9

  • Location

    7.8

  • Facilities

    7.5

  • Staff

    8.0

  • Value for money

    7.5

  • Free WiFi

    6.6

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Showing 1 – 25

  • Reviewed: 14 April 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    Location bit to quite for.me drivers always struggled to find it

    Facilities and staff

    Stayed in April 2024

  • Reviewed: 6 March 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Superior King Room
    • Stayed 3 nights
    • Submitted via mobile

    The room had seepage in it. Given the price of the room I was expecting a more cleaner and a well maintained room. Also the sofas were stained too.

    The gym

    Stayed in March 2024

  • Reviewed: 29 January 2024

    8.0
    It was nice and comfy.
    • Business trip
    • Couple
    • Superior Queen Room
    • Stayed 1 night
    • Submitted via mobile

    They had normal TVs instead of Smart so couldn’t able to watch Netflix. The other thing is there should be a board or something written outside to identify the property but there were nothing so we had some difficulties to find it.

    The property were well designed and the bed was pretty comfortable.

    Stayed in January 2024

  • Reviewed: 1 January 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Superior Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Noise of internal building construction early morning was disappointing. Very very unprofessional attitude by the management

    Hotel is nice modern looks and style

    Stayed in December 2023

  • Reviewed: 21 November 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe Queen Room
    • Stayed 4 nights
    • Submitted via mobile

    The breakfast option could be a bit better

    Clean, comfy and good location

    Stayed in October 2023

  • Reviewed: 14 November 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room
    • Stayed 1 night
    • Submitted via mobile

    No any mini bar items in room.

    Enjoyed stay at hotel. Previlaged space in room.

    Stayed in November 2023

  • Reviewed: 18 October 2023

    8.0
    Good
    • Business trip
    • Group
    • Deluxe Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    They are askinf extra money for laundry etc usually it should be included in fare price because it is an expensive hotel.

    Everything was good

    Stayed in October 2023

  • Reviewed: 5 October 2023

    7.0
    Good
    • Business trip
    • Solo traveller
    • Superior Queen Room
    • Stayed 1 night

    Maintenance needed for bathrooms and rooms. Lots of water damage on walls and stains on carpets etc.

    Location and staff are the best part of this hotel.

    Stayed in October 2023

  • Reviewed: 2 October 2023

    7.0
    Good
    • Business trip
    • Family with young children
    • Superior Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Outsiders, in gym, in pool, everything was filled with outsiders. No privacy for the ones who stay there.

    Rooms

    Stayed in October 2023

  • Reviewed: 30 August 2023

    8.0
    Great place to stay in Lahore
    • Leisure trip
    • Solo traveller
    • Deluxe Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    Pool opening time on weekends

    Location. Comfortable beds breakfast delicious. Great pool

    Stayed in August 2023

  • Reviewed: 28 August 2023

    6.0
    A stay of a night
    • Business trip
    • Solo traveller
    • Superior Queen Room
    • Stayed 1 night
    • Submitted via mobile

    There were baby cockroaches in the room Despite notifying and aligning late check out and myself asking to pay half the room rate till 8pm the hotel after aligning the same asked to vacate by 6 pm.

    Location, comfortable size of the room, bed

    Stayed in August 2023

  • Reviewed: 24 August 2023

    8.0
    Good
    • Business trip
    • People with friends
    • Deluxe Queen Room
    • Stayed 1 night
    • Submitted via mobile

    N/a

    Location

    Stayed in June 2023

  • Reviewed: 22 July 2023

    6.0
    Pleasant
    • Business trip
    • Solo traveller
    • Deluxe Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Uncomfortable single bed mattress. Insects inside bed covers Poor sound proofing

    Swimming pool and sauna

    Stayed in July 2023

  • Reviewed: 22 July 2023

    7.0
    Good
    • Business trip
    • Solo traveller
    • Queen Room with Pool View
    • Stayed 4 nights
    • Submitted via mobile

    WiFi Old interiors

    Well maintained

    Stayed in July 2023

  • Reviewed: 18 July 2023

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Deluxe Queen Room
    • Stayed 4 nights
    • Submitted via mobile

    Chlorine in pool may need adjusting

    Even though I'm English speaking staff went out of their way to help me with all my needs, even outside of the hotel and when I fell ill. Room was very comfortable and spacious.

    Stayed in July 2023

  • Reviewed: 15 July 2023

    8.0
    A comfortable stay with a central location
    • Leisure trip
    • Couple
    • Queen Room with Pool View
    • Stayed 1 night

    Parking space could be improved considering more competitive room pricing

    Location, Comfortable room and affable staff

    Stayed in July 2023

  • Reviewed: 14 July 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room
    • Stayed 1 night
    • Submitted via mobile

    It’s Wi-Fi. It was slow

    It was good and main it had a swimming pool and gym

    Stayed in July 2023

  • Reviewed: 19 June 2023

    7.0
    Hmmm....
    • Leisure trip
    • Couple
    • Queen Room with Pool View
    • Stayed 2 nights
    • Submitted via mobile

    The rooms need to be modernised. Need to work on the lights, to dull. Need to upgrade the electric points so you can use USB chargers for phones. Breakfast can be improved. Owners need to spend some money and get this great hotel back to 4* and compete with other big hotels...

    Staff was absolutely brilliant. Driver 10/10

    Stayed in June 2023

  • Reviewed: 17 June 2023

    7.0
    i would definitely come back again
    • Business trip
    • Solo traveller
    • Deluxe Queen Room
    • Stayed 5 nights
    • Submitted via mobile

    everything was good

    Staff is helpful and friendly. it’s in a secure, clean and secluded neighbourhood

    Stayed in June 2023

  • Reviewed: 30 May 2023

    6.0
    Pleasant
    • Leisure trip
    • People with friends
    • Deluxe Queen Room
    • Stayed 1 night
    • Submitted via mobile

    The cleanliness. Some rooms are quite disgusting and there is an off smell in the hallway, despite the copious amounts of air freshener. Also parking is an issue but they have valet parking, however, I would have preferred a more open parking situation.

    I liked that the staff was so accommodating and efficient. They catered to our needs tirelessly and efficiently. Also 24/7 room service is a huge plus point. The location is also in central Lahore so everything was quite close by.

    Stayed in May 2023

  • Reviewed: 21 May 2023

    7.0
    it was affordable
    • Business trip
    • Group
    • Economy Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    the security staff were little bit rude during the stay and the road of property outside was broken

    the interior was quite good, they have designed small space beautifully

    Stayed in May 2023

  • Reviewed: 20 May 2023

    8.0
    was A fair Deal and Good Environment I will recommend it more
    • Leisure trip
    • Family with young children
    • Queen Room with Pool View
    • Stayed 2 nights
    • Submitted via mobile

    a bit cleaning more needed

    ambience and Staff

    Stayed in May 2023

  • Reviewed: 14 May 2023

    8.0
    Great price good location
    • Leisure trip
    • Family with young children
    • Superior Queen Room
    • Stayed 13 nights
    • Submitted via mobile

    Hotels in this part of the world really should not have carpets. They hold a lot of sand and dust, and you can feel it. My advice is to request rooms with the nice tiled floors.

    Good location, early and quick check in. Driver available at very good rates. Rooms good size. Service at the breakfast was good. Staff met special requests quite promptly.

    Stayed in May 2023

  • Reviewed: 8 May 2023

    7.0
    Can be a good option
    • Leisure trip
    • Solo traveller
    • Queen Room with Pool View
    • Stayed 1 night
    • Submitted via mobile

    Be warned that parking inside is limited and the street outside the hotel is full of potholes. The spa was booked fully the next day and they didn't inform me at the check in. I thought I'd be able to plan a complete spa day but that did not happen. Additionally, the pool was being cleaned the next day after a storm overnight. Unfortunately, the water was still murky after a few hours of cleaning and it was still only semi clean with brown areas. So was robbed of a pleasant dip also! So if you're travelling and selected this place for the spa experience or the pool, I would advise caution. Also, the bathrooms are clean but the showers do have mold here and there. Otherwise the rooms are really comfy and clean.

    The room itself was very clean and the front desk staff were very helpful. The breakfast menu and quality of food was also great!

    Stayed in May 2023

Showing 1 – 25

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