Breakfast is very basic. We were warned about the roosters, which you have in many places in Philippines. And they gave earplugs during check-in which is good service! But you can still hear them if you’re a light sleeper.

Very friendly and helpful staff. Great check-in and help with booking activities and free transport shuttle. Nice spacious building with good size pool. Room is good size and bed was comfy.

Stayed in October 2024

Our room was located to the neighbours which were listening really loud music which was really annoying.

We liked the pool. Furthermore it was nice to organise our activities and taxi to the airport via the reception. Good and quick laundry service.

Stayed in September 2024

The location is near to the Moalboal bus stop but you have to take a trike. It's far from the beach but place is so quiet for relaxation. You can ask for a reception to get a trike and drive you to Panagsama beach or White beach. You can also order food at the same price from the restaurant with delivery. The plated breakfast was so good and they offer unlimited drinks at the reception area.

Stayed in September 2024

Simple Clean and attentive staffs. Thanks Meca

Stayed in August 2024

Only thing to mention will be a mini bar in room would be a bonus. But otherwise we loved the relaxed vibe.

So comfortable, feels like home. Loved the free flowing coffee/juice station. Breakfast in the morning was great. Also appreciated the shuttle that took us to Panagsama beach in the Mornings. The shutle also dropped us off to get food. Staff is very helpful and will always try and assist you.

Stayed in August 2024

They have excellent customer service. Receptionists were so courteous and very accommodating.

Stayed in July 2024

We really like our stay in Rufana Suites its very clean and comfortable ,

Stayed in July 2024

Great staff and a fantastic environment.. had a wonderful time!

Stayed in July 2024

The hotel still doesn't have lunch or dinner on site but you can get food delivered here.

We like the easy access to everything. They offered many tour options and services (like laundry, massage, motorbike rental). We also liked the availability of drinking water, tea, coffee, hot chocolate, etc whenever we wanted. The rooms were spacious and beds were comfortable. Overall highly recommend it!

Stayed in July 2024

The place is 15min away from the main area where the pubs and resto are, however, it is good for relaxing since it’s in quiet location (just expect farm animals sounds around the area because technically it’s a province).

Staffs are very helpful with your needs (e.g. airport transfers, motorbike).

Stayed in June 2024

Commendable location, they surely know how to take care of their customers. The staff are friendly, accommodating, and exceptional customer service which exceeded our expectations. We will certainly book for our next stay and highly recommend it to family and friends.

Stayed in June 2024

the area is run down

staff was great extremely helpful

Stayed in May 2024

We really liked the location of the hotel a bit further away from the very busy parts of town, but close enough to reach the center and beach in about 10 minutes by tuktuk. The staff was extremely friendly and helpful, breakfast was delicious and it was great to have a swimming pool.

Stayed in April 2024

Nothing.

Comfortable, clean and great pool.

Stayed in May 2024

Lots of construction but it’s not their fault. It’s great there

Clean and nice place. The staff was excellent and friendly. Will love to go again

Stayed in May 2024

Too many roosters is my only critique

Beautiful little hotel, nice pool, nice rooms

Stayed in May 2024

The property is a bit far outside of Maolboal main tourist street so you have to get a tuk tuk every day and every evening as it is too far to walk. This is not a big deal as tuk tuks are cheap but it is just good to know when you are booking.

Lovely clean and comfortable room! The staff were very friendly and helpful, they helped us plan our snorkelling and canyonering activities. The pool is nice to chill out at and cool down (however it would be better to have more pool beds/chairs)

Stayed in April 2024

Staff are accommodating, they provide earplugs if you need one and it is FREE!

Stayed in May 2024

Shower wasn't super powerful but it's certainly not the worst we've had in Asia! There are roosters living very close to the hotel which woke us up pretty early in the morning. It's not the hotels fault but worth considering.

The rooms were lovely and big - comfy bed with good aircon. The hotel itself is really nice with a good pool and breakfast area. The staff were brilliant - they booked us a Canyonnering tour (which was amazing) and a taxi into main moalboal which was cheap and turned up very quickly. The staff also ordered dinner for us which was great and have us plates and cutlery so we could eat it in the dining area. Free tea, coffee, water and juice all day too. Breakfast was good with multiple options made to order. It's about a 10 minute drive from main moalboal (for the sardines run) but it's very easy to get a taxi and there is a mall just round the corner with a supermarket and fast food options.

Stayed in May 2024

No restaurant Location quite off versus busiest places. Starting from 3.30am birds, chickens, dogs … many different noises that can be challenging for light sleepers.

The kids enjoyed the pool. The personal of morning shift are very nice and helpful. Possibility to book activities with hotel personal support.

Stayed in May 2024

Limited selection for breakfast.

Good location. Close to the bus terminal. Close to harbor. Nice staff. You get water and unlimited fruits. The yellow watermelon on season watermelons were amazing. Good pool as well.

Stayed in May 2024

Awesome staff, very helpful They book activities, very reasonable prices Nice pool

Stayed in April 2024

None

The property is nice and clean, staff are great- they granted our request to serve our breakfast early because we had to leave for island hopping. They offer overflowing drinks, unlimited fruits in the morning and very good breakfast. Our family had a great time!

Stayed in April 2024

My son had a nosebleed and the sheets got blood on them. I paid 1000 pesos for the damage as I alerted them to the bloodstain. I believe this was fair. There are atms, all the modern needs around. Very cheap souvenirs in Gaisano mall. Just a sidenote for information, if you book a room for 4, this means 1 bed and 2 single fan mattresses on the floor, it is very comfortable and I had little kids that loved the experience

Rufana suites was perfect for our family. We did not want to stay in the chaos of panagasama beach. We wanted access to local amenities as we were travelling with young children. Rufana is located close to a huge mall, food places and pharmacies etc. They have a massive clean pool and it was so nice that kids despite not speaking each other's languages would meet and play in the pool together. Breakfast was delicious and freshly prepared, you could have waffles or toast, boiled or fried eggs with sausages, pork or hot dog. They offered free hot drinks, juice and water all day long. The concierge was manned 24 hours. The staff are extremely helpful. They really go out of their way to ensure you have a great time. We booked out own day trips as wanted private rather than a group. We did a waterfalls tour exploring all the waterfalls in the area. It has been a kind of dry season so aguinid was very low in water so we did some canyoneering there. Inambakahn was just magnificent, the best we have seen and Kawasan was very overhyped and too busy in my opinion. Pangasama beach for the sardine run was pure chaos. To see how tourists treat the environment was actually quite shocking to me. Boats pulling up on people snorkeling, crowds of people chasing one turtle. I could not wait to leave the sardine run to be honest. I really advise you go at 6am. Tours start operating from 8am and there is literally no etiquette or safety. Please do not take your children in that chaos. We noticed that many people did not know how to swim or snorkel and the guides were pulling them on floats, Many a person got tangled. A tuk tuk from panagasama beach to rufana was 200 pesos. From cebu city the journey there was 3 hours. I would absolutely stay here again. Special shoutout to CJ for helping make my stay so comfortable.

Stayed in April 2024