The electronic storage safe would not lock towards end of stay

They provided a spare power adaptor to match my power chord without any problems, treated me well at breakfast, provided info about activities at Boracay upon arrival, looked after my luggage after checkout and prior to pick up from hotel. The room was very good kept cool by reliable air con able to easily access television, documentry and movie channels while resting after completing water activities .

Stayed in February 2024

There are ants everywhere Pool is under renovation Not much amenities except pool

Comfortable bed Nice and accommodating staffs

Stayed in February 2024

Pool was being renovated and it was quite noisy. It did need updating but we weren’t aware this was going to be happening. We were also told that we had to pay for a compulsory CNY buffet and we didn’t even want it! We had only just arrived at 9pm and were not hungry. We didn’t pay this but did feel pressured to!

Lovely staff and a great location!

Stayed in February 2024

In the evening, live singer was too loud

Rooms are clean and spaceous, massage in thr pool area was very nice and worth the value. In the first day we had a quiet breakfest in the vip area

Stayed in February 2024

Far from beach

Pool and quite

Stayed in January 2024

In the wing annex, it was very hard to connect to wifi.

Easy access to the beach and friendly staff.

Stayed in February 2024

Our unit was in the annex , which was far from everything 🥲

Staff are really nice . Breakfast was really good . Location is ok , i walked to beach everyday which was fine but my wife wasnt, struggles on long walk .

Stayed in February 2024

What I don't like is that we are checked in late - at around 15 minutes of waiting. Also, we are told that check-out is at 12nn, but reception called and informed that the room is to be scanned for checking out at 15 minutes before 12nn, which for me is quite ridiculous. Also, we cannot ask for extra towels (aside from 2 towels in the hotel room) if we cannot return the number of towel in the room, quite absurd.

I like that the staff are really accommodating and polite. Also, the location of the hotel is great. I think you can see the pool from all the rooms of the hotel, which is, for me, a bonus.

Stayed in February 2024

Pool location does not get much sun.

Good location, properly is clean, good size rooms, staff are very professional

Stayed in January 2024

The initial room they gave us had a sewage smell. Upon calling the front desk, they found us a different room right away.

Breakfast was great!! Stay was good and location was not too bad since it was centrally located, just not on the beach. Walking to the beach was a quick 10min walk.

Stayed in January 2024

That we didn’t plan to stay longer!

We thought the staff especially Gerald was super amazing and looked after us all and made sure we felt welcome at the Pool Bar. We loved our deep tissue massages in our rooms. Even the kids got a massage too.

Stayed in January 2024

Location little bit far in the beach

Pool

Stayed in December 2023

A bit dated

Lovely staff and good location

Stayed in January 2024

Was a beautiful resort to relax

All the staff where very friendly and very helpful

Stayed in January 2024

Our room was too far to get to and there was a better view available that we could’ve got. But not a big deal.

Friendly staff and lots of them!

Stayed in January 2024

Property was about a 5-10 minute walk to the beach and could only be accessed by going down the main road / little alleys. There was a 20 minute wait to be seated for breakfast, rooms were only good for 2 and charged extra for a child to stay. Deposit takes up to 7 business days to be refunded !

It’s a beautiful resort and well maintained. staff were very attentive and accomodating. Breakfast was excellent.

Stayed in January 2024

Nothing much, just some minor maintenance around the swimming pool stairs due to age and some smoke in the afternoon from the neighbouring property (it’s common for some households to burn leaves/twigs in their backyard).

Loved the layout, the rooms are excellent and the beds very comfortable. The food in the restaurant was delicious and we enjoyed the happy hour drinks. The staff were all very hospitable and the level of experience is of the standard expected for the Henann group resorts. The nightly entertainment with live singers was a highlight but understandably not for everyone especially with young children as you can hear the (lovely) music in your rooms closest to the bar.

Stayed in January 2024

Some guests absolutely slam doors because they're idiots and don't know how to close a door properly, this is not really the hotels fault though. Got a few ants in my bathroom but what do you expect it's on a small island. These are not major issues the hotel is very good :)

Some of these reviews are so fussy the hotel is spot on, clean comfortable, good location, these people are so lazy everything is walking distance if not get a tricycle. Pool and swim up bar are really good. Best night sleep I've had in Philippines.

Stayed in January 2024

Maybe the place needs a few maintenance work.

Breakfast was generally good. There were lots of choices but not a lot of vegetables on certain days. Location was ok, at least it was only a short walk to the beach.

Stayed in December 2023

Meager breakfasts (but kiwi pancakes are a masterpiece)

1. Rooms in good repair 2. Nice pools

Stayed in December 2023

The included breakfast was average and there was no note when booking about the $400AUD security deposit when checking in. I feel like this will catch people off guard.

The room and whole resort was amazing

Stayed in January 2024

Could improve the variety in the breakfast.

Mostly everything. I love the pool and the breakfast. I also like the location. The staff are great and very thoughtful.

Stayed in January 2024

It’s a bit far from the beach and we needed to ride an etrike for my Mother’s sake since she is a senior citizen. But the rest is excellent

The service and the staff

Stayed in January 2024

None

Staff Quick service Wifi

Stayed in January 2024

Room and bathroom had ants crawling on tables and sink

Breakfast was excellent, tons of choices. Love the pool and bar!

Stayed in December 2023