Buyong, Barangay Maribago, Lapu-Lapu City, Cebu, 6015 Mactan, Philippines
#28 of 68 hotels in Mactan
Guests' ChoiceBased on 722 hotel reviews
7.7Cleanliness
8.3
Comfort
8.3
Location
8.0
Facilities
8.0
Staff
8.7
Value for money
7.5
Free WiFi
7.7
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End of dialog contentReviewed: 18 June 2024
Catherine
United KingdomBeachfront and clean
Friendly and helpful staff
Stayed in June 2024
Reviewed: 15 June 2024
Iris
QatarThe beach look like the water is not running (na sandwich)
The room is quite and perfect for vacation and you can rest good,breakfast was amazing and staff is polite.
Stayed in May 2024
Reviewed: 7 June 2024
Hinayon
United StatesI like the buffet and the food.
Stayed in June 2024
Reviewed: 30 May 2024
Daeun
South Koreacheck-in took time because I was waiting people in front of me. beach was quite full. quite small beach ? :)
nice service. they are kind. check-out was super fast. loved it. :)
Stayed in May 2024
Reviewed: 22 May 2024
Debbie
AustraliaHaving visited a few similar resorts in the area we did find that the bar/drink prices were some of the most expensive in the area.
The buffet breakfast was excellent and was included in our room rate. We would not have had the breakfast if this was not included as the per head price was very high.
Stayed in May 2024
Reviewed: 20 May 2024
Jagoda
United KingdomSometimes we wished it could have been quieter
Breakfast was really great, even though a choice for me as a vegan could have been better but I still enjoyed it. Really nice spacious room and big bathroom
Stayed in May 2024
Reviewed: 13 May 2024
Maribelle
PhilippinesNo kid activity and indoor during warm weather
Stayed in May 2024
Reviewed: 7 May 2024
John
CanadaThe towel service for pools and beaches could have been better. We had to wait for hours before we could get a fresh towel. Also, the water from the faucet is salty.
Great staff, great atmosphere.
Stayed in April 2024
Reviewed: 29 April 2024
Casey
AustraliaThe sewerage smell in the bathroom wasn’t pleasant, they could try some air fresheners to combat the odour. The regular dinner buffet (not theme night) was underwhelming as it seemed to have too much Korean/Chinese influence to the menu to accomodate guests but I was expecting to see more Filipino favourites. Both occasions I have stayed at the resort they have not had the pool towels ready in the rooms and I’ve had to ring reception with a long delay. On both occasions I end up flagging down a staff member on my own who provided the towels.
Great resort offering a good range of dining options, swimming pools, private beach and activities. Staff are all very kind and attentive. The bar at the beach is great for winding down and having a drink.
Stayed in April 2024
Reviewed: 23 April 2024
Nenita
CanadaI had some check in issues but they were able to resolve it
Nice staff
Stayed in April 2024
Reviewed: 23 April 2024
Minbae
South KoreaThe communication among the staff is delayed/misunderstood. There were some delays/complications before check in, my husband was not happy. But once our concerns were raised, the staff immediately took care of it and the rest of our stay was perfect.
Very clean, nice size so you can walk around and get to the pool, beach, restaurant easily.
Stayed in April 2024
Reviewed: 23 April 2024
Tracie
AustraliaAt times the resort was extremely busy with day trippers
The resort was lovely
Stayed in April 2024
Reviewed: 20 April 2024
Katrina
AustraliaWe were happy
Facilities were great, rooms, pools, food was yummy and really cute bar down on the beach. Staff were incredibly friendly and helpful. We stayed for the night, waiting for our flight to leave the country. It was a great choice and a way to end our holiday.
Stayed in April 2024
Reviewed: 19 April 2024
Mariko
JapanThe number of beach chairs was a bit too few and it was hard to find vacant ones. If the staff could have prepared and offered, that would be great, as it would be a better photo of us :)
The room, the staff, the beach, the bar, the food, i liked everything!!
Stayed in March 2024
Reviewed: 5 April 2024
Debashish
ChinaLess options for vegetarian meals. Water is not sufficiently provided, room service could be faster, arrange a chair for the staff who stands all the day at the swimming pool. Provide microwave oven in the room.
Beach,staff
Stayed in April 2024
Reviewed: 4 April 2024
Darren
Hong KongThe bathroom drains in the shower had a funny smell - needed to be covered with a towel the whole time. There weren’t any privacy curtains, only blockout curtains which meant people could look into our room from the beach if we wanted the curtains open during the day.
The pool with the slide was great for the kids, and the seafood restaurant at the beach had delicious fresh seafood.
Stayed in April 2024
Reviewed: 26 March 2024
Douglas
United Statesbeach , swimming area less than expected. white sand led down to a muddy beach area unfit for swimming.. show only
quiet. good breakfast
Stayed in March 2024
Reviewed: 24 March 2024
Roberto
United StatesTap water tastes Salty
Staff and facilities
Stayed in March 2024
Reviewed: 19 March 2024
Nikora
AustraliaThe surrounding area was shanty towns that couldn't be helped, and traffic near the area was chaotic!
Facilities and staff where good
Stayed in March 2024
Reviewed: 17 March 2024
Jennifer
CanadaNot much choice of movies on TV. The beach area could be better maybe wider and more space. Not enough lounge chair, sometimes crowded. Maybe more food selection for kids with Allergy issues and more strict policy in the kitchen so even kids w/ allergies can enjoy the food they have in the buffet. Just maybe have all the staff aware that kids can die with contaminated food if they have allergies w/ peanuts and seafood, and to be very cautious with food prep because it's a must in the kitchen. Otherwise no problem. All workers and staff very nice and very good people. The chef I talked to very understanding so the last dinner we had my daughter is happy w/ the pizza she had. No reaction. Filipinos very hard working people and they deserve the best compliment as well.
The food are awesome,lots of selection . The only thing I worried about is their policy about kids with allergic reaction from the seafood like shrimps and peanuts. My daughter got sick a few times til I talked to the chef and told him he really have to be very careful because my daughter use epipen and was sick for 2 days after eating from the buffet. I guess they are not well oriented yet about kids from North America that a lot of them are highly sensitive with nuts and seafood and other stuff. The last dinner we had is very good after I spoke to the chef and told him to be careful and my daughter has no any allergic action at all. Most of all I like the most are the people who work there in the morning they all have smile in their face and greet you good morning, one guy who wear a (folk)sombrero(hat.) he is very nice and giving me taho ( the authentic dessert of philippines)in the morning. Love the food especially the grill. :), overall very nice and friendly people :)
Stayed in March 2024
Reviewed: 15 March 2024
Philip
AustraliaI didnt like that they tried to charge us for our kids breakfast, even though I selected the options to include breakfast for all. Fortunately I found a line in my booking.com confirmation that says "Prices for your children are included in the price shown." This was enough for them to wave the charges. The man-made beach has also seen better days, specially in low tides.
We really loved their rooms, it was spacious and located next to the pool. Location was great too with many restaurants and an SM grocery within 200 metres outside the resort.
Stayed in March 2024
Reviewed: 11 March 2024
Sean
AustraliaOverall my stay was great and I would stay here again. But the issues that came to mind are the safe batteries needed housekeeping fix every few days, there was really loud music a few night we were there coming from across the road. Instead of calling the tourist police security tried to pretend it wasn’t there. But all this was a minor issue to the overall stay. There was some other small things that if they kept on top of the stay would be perfect. But if you raised it, problems were solved immediately.
The 3 pools, the amoma spa rooms were spacious. Although there are few issues, staff were very quick to get on the problem. Allowed a really late checkout as we were delayed with our check in. The best thing about the resort was their staff. Friendly and helpful and always reasonable.
Stayed in March 2024
Reviewed: 7 March 2024
Mariusz
United KingdomSlow wifi, dirty water at the beach , location Don't but any attractions in the hotel!! They will charge you a lot of money!! Go to the city and buy there!! Much much cheaper .
Excellent staff from reception to the restaurant, clean room, comfortable bed, good breakfast , my lovely waitress ( on the photos )
Stayed in February 2024
Reviewed: 1 March 2024
John
CanadaFacilities were great!
Stayed in February 2024
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