The rooftop pool was very filthy. We tried to swim but unable to tolerate the water. The bar was ok, we arrive there during happy hour as the bartender informed us its buy 1 take 1 for cocktails so we ordered 3 drinks(2x double Jameson sprite on the side & 1 white sangria) were suppose to pay 2x but we paid for 5x drinks computed it by a calculator told my bf about the amount then ask us to pay cash but we paid via credit card as we didn’t bring enough cash so we just gave him a cash tip. we forgot to get a copy of the itemize bill we only have the credit card receipt then we transferred to the normal pool and got some drink 2 drinks there but ask if we can do room charge as we encounter some issues not getting itemize bill.

I love how welcoming the staff are very accommodating. The receptionist were great alway attentive for our needs also the housekeeping team. They did a great job on designing the room for our 10th monthsary. This trip became memorable for him!! We will definitely recommend it to our friends.

Stayed in June 2024

Nothing!

We love everything! Each staff are very nice and accomodating! We can’t thank you guys enough for the incredible hospitality! Each and everyones smiles makes us all feel at home. Keep smiling guys!

Stayed in June 2024

Friendly staff , the staff were attentive and went out of their way to ensure that we were comfortable. Very Good Service , nice place and clean.

Stayed in June 2024

No place to hang wet clothes which is accessible to everyone. Should have a dedicated place like in the roof top to be able to dry the clothes. Toilet in the swimming pool, needs a new toilet bowl as takes forever to fill the tank to he able to flush it properly.

Clean and friendly staff

Stayed in June 2024

The iwifi is sometimes slow..

The staffs were very accomodating

Stayed in June 2024

Hotel seemed confused about the billing arrangement. I was charged months in advance despite the contract saying I will only be charged 5 days before check-in. Hotel did not respond to my emails asking for an explanation. When I personally asked upon checking in, the receptionist blamed a Booking.com policy. Then I get a call saying that they were in the process of refunding the early charge, so would I like to have my card swiped again while I wait for the refund or if they should just cancel the refund process. Mercifully, this was settled on our first day and did not mar my family's vacation. Also, the bathroom door was too heavy and could slam on your hand if you weren't careful.

Very clean and well-maintained hotel with friendly staff. 5-10 minute walk from D'Mall

Stayed in June 2024

Theres no good view on your window. Place is located on small alley.

Cozy design.

Stayed in June 2024

It is was just the check in, it was past 2pm already but the room still not available.

We are very happy on our room, with 3 ACU and 3 smart TVs our little kid wants to stay for long. All we want are there two thumbs up!

Stayed in June 2024

The bed

Stayed in May 2024

Nothing to say

Everything was perfect on this place, the location is just in the center of boracay, station 2, that can easily walk around or going to station 1, they had their own shuttle service, so this made us easy to go directly to the hotel from the airport. Staff very friendly and helpful. Additional you have two options from the swimming pool, one at the hotel and the other one in a hotel near by.

Stayed in May 2024

None. Everything is excellent.

The room is good so spacious and comfy.

Stayed in May 2024

Room 303 was great and the beds were comfortable, but there is a little problem with the sink, there's a little leak that makes the floor wet all the time 😞

Stayed in May 2024

Bathroom wasn't the nicest and was a bit cramped.

Amazing friendly staff who always went above and beyond - shout out to Greg! Very clean and great breakfasts. Really good location and great value for money

Stayed in May 2024

The creaking sound of bathroom door is a bit annoying but bearable.

The staff are very friendly and are very accommodating. They even let us leave our luggage before the check in time and even brought them into our room when we checked in. The facilities are great. We love the swimming pool and the hotel is just walking distance from everything.

Stayed in May 2024

Breakfast wasn't as good as it could be. Cold drinks were always warm. The TV was lower than the bed, so my feet was in the way. See photo

We loved that Janet the room cleaner, went the extra mile to help us and clean our room. We like the staff, also went the extra mile too.

Stayed in May 2024

I liked everything

They were so nice

Stayed in May 2024

The breakfast is another building so i have to talk to get it .. it will be on rainy season .. but its not a big deal..

The staff is good , the room is cosy and bed is comfortable … Thank you for a good stay

Stayed in May 2024

Nothing much but just the pool with seems like too much chlorine on it..

Everything about the property was perfect for me..location, breakfast,staff are so nice and smiling.

Stayed in April 2024

Nothing, would stay again nextime

Very good location. Near the beach and D'Mall.

Stayed in February 2024

None

My family really likes the loft room that we stayed in. We enjoyed it a lot especially staying in our loaf it seems that we don't want to go out anymore to go to the beach since our room was very cozy.

Stayed in April 2024

The toilet has been leaking since day one. I reported it after checking in, but the leak was not fixed until check out. It disrupted my sleep on several nights, and the smell was quite pronounced. Such conditions are detrimental to health. I stayed in Unit 104. I have footage and photos if needed for reference.

Location, property and staff.

Stayed in April 2024

Nothing

The staff are really kind, they will help you to make your stay very convenient. They are friendly and always give warm greetings. The hotel offers help for your laundry and room service massage. The location of the hotel is also nice, close to dmall, and minutes walk to the beach. Also, i really appreciate the staff on the next building whenever we have our breakfast.. they serve with smiles.. our family stay is really amazing.

Stayed in April 2024

We had some trouble with our air conditioning in the room, it wasn't working correctly and was leaking, but as soon as we mentioned this to the staff the issue was fixed in no time.

We loved our stay at Ferra Premier! From the moment we arrived, the staff was super friendly and helpful. They couldn't do enough for us and they helped us with any request we had. The room itself was a decent size with a comfortable bed and lovely shower. The breakfast was delicious with a wide variety of meals to choose from and the breakfast staff were so kind and helpful. My boyfriend was sick one morning and missed breakfast, but the staff sent a plate of food to our room instead. The location is perfect - about a seven minute walk to White Beach but far enough away from the noise to get a good night's sleep! I would highly recommend this hotel!

Stayed in April 2024

Far from beach

Swimming pool

Stayed in April 2024