None

location and accessibility

Stayed in May 2024

Beside my cottage they were building another cottage and every morning at 7:30 am the building works began with a lot of noise … no good sleep in 7 days .. no relax .. and no alternative from reception.. which I advise upon check in.. horrible sleep and relax. The second is that I am still waiting for the invoice which has not been received .

I like the location , the cottage, the restaurant and of course the spa .

Stayed in June 2024

The air conditioning keeps turning off due to black outs. Not to the facilities fault but the entire island gets several blackouts throughout the day.

Being able to cook our food with all the utensils

Stayed in May 2024

The price we paid doesn’t match the accommodation. We stayed a bit further down the street beach front at a different place afterwards, it was much nicer, had appropriate air conditioning and was cheaper…

The staff were very informative and super friendly! The location was also ideal for us, only a 2 minute scooter ride from the busy stretch on tourist road towards General Luna. The house we booked was very big, so it was a very comfortable size for the 3 of us. Easy to hire scooters from reception.

Stayed in May 2024

Wi-fi was spotty, had to go out of the villa and connect to other networks to get signal; could be because of the foliage around or the distance to the router

The AC, the ambience, the facilities and kitchen that let you cook your own food, and location (you can get to either side of General Luna easily as it’s at the center)

Stayed in April 2024

Emerald is the only hotel I have been in Manila where an European is working as head of the staff. Sometimes, tourists could have problems to understand or to make themselves understood to the local staff, because of the different culture. Having Sasha to talk to helped a lot.

Stayed in April 2024

The food at the restaurant could be better

Beautiful property, great spa and very friendly staff

Stayed in March 2024

The rooms didn’t have AC but had a nice breeze blowing through the rooms all night.

Staff was amazing from the time we arrived till we checked out.. the property was very clean and well staffed. The restaurant on site had amazing food and was very professional.

Stayed in March 2024

Need rails on the stairs

Nice garden, friendly staff

Stayed in February 2024

The staff were very helpful. You can buy fish from the market and barbecue it yourself at your villa. The beds were very comfortable. The location was perfect. The property is well maintained. The restaurant on the property is affordable and has a large variety to choose from. In general. This is a top spot9.

This felt like a home away from home with all the amenities you would need to make your stay comfortable. The new leaf for air-conditioning were a saving grace in the loft, bedroom and loft bedrooms, have the tendency to be quite warm. This added a little bit of luxury to our evening sleep. Each villa is private from the next, so you do feel like you are hidden away from the world. We spent a lot of time in our Villa. It was comfortable. The location of this property is far from the busy general Luna hub but yet close enough to walk. The beach is a five minute walk away and cloud nine beach is on your doorstep. We loved our stay here and will definitely return.

Stayed in January 2024

Gaps in the walls letting mosquitos in

Staff are very friendly and welcoming. Location is perfect.

Stayed in October 2023

We stayed in the villa. Comfortable, peaceful, Very spacious and clean. Staff was attentive- when the city had an issue with the water it was quickly addressed, and the power was running well (this is not the case for other hotels/hostels that we stayed in after, especially the AC!) Great massage services on site. Having the kitchen was also very convenient. Short walk to Cloud 9 and about 25min walk to restaurants.

Stayed in August 2023

Everything

Stayed in April 2023

There were a few minor issues such as a stuck bi-folding door and blocked toilet (the local plumbing on the island cannot cope with toilet paper) but these were quickly put right.

Delvina was a great host making sure we had everything we needed for a comfortable stay. The cottages were clearly designed to be in harmony with nature with lofty ceilings and plenty of wide openings to allow the air in and keep things cool in the lush garden setting. It felt a bit like living in a tree house. The bedrooms could be shut off and sealed with air conditioning on, but I preferred the natural ventilation option with ceiling fan, to let in the sounds of the jungle to sooth me to sleep at night.

Stayed in May 2023

Great location. Sari sari store across the road. Easy to hire scooters at the property. Spa services available. Food was nice. Owners and staff very helpful and accommodating.

Stayed in May 2023

no aircon

island vibe

Stayed in May 2023

Electricity/Aircon not working /uncomfortable on the room asssgned to my guests.

Stayed in May 2023

Good value for money in excellent location. Quiet with lovely grounds, amazing staff- they were just lovely.Thank you Sasha and everyone else. Spacious we had a 2 bed place and it was big with verandah to relax on. Great position for Cloud 9 surfing and easy to get to the town by tuktuk. We enjoyed being out of the very busy parts and there were close options for food you could walk to as well. Great massages in their spa. Would definitely go back again if we were visiting Siargo.

Stayed in April 2023

The location is a bit off the town, but you can take a tricycle everywhere

Hosts were amazing. They helped us booking trips and transportation, and cooked a delicious pasta in one of the evenings. The accommodation is simple, but it has everything you need. We took a family room and it was really spacious

Stayed in April 2023

Shower is slow to drain otherwise room was perfect. Loved them but sad to see the condition of some of the dogs that visited/slept during the night.

Convenient, very quiet & private location. Mix of local & Euro staff gave it a unique flavor. Very friendly & engaging. Lush tropical surroundings very well kept. Prime location for Cloud 9 boardwalk.

Stayed in January 2023

Bathroom could come with some shampoo and shower gel. The sliding door of our house was not working properly but there was a second entrance.

We really enjoyed the stay at Emerald House, the houses are surrounded by trees and plants, which adds to your privacy a lot. Our house was equipped with everything you need for cooking, a mosquito net and a fan. The best part is the terrace infront of the house, which is a great place to relax. Location is also pretty good, super close to surfing area Cloud 9 and a short moto ride to General Luna.

Stayed in January 2023

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Beautiful resort, loving and caring! In one word ”perfect“

Stayed in January 2023

Just minor details like cleanliness of faucets, sinks, bidets since it is an important factor that these should be very clean from rust and dirt. Also I hoped that there was a vacuum.

I like how the staff was so accomodating and giving off a welcoming vibe. The location is convenient for people who would like to go surfing since it is just a walking distance towards Cloud 9. Overall, this stay gave me an impression of coming back to Siargao again in the future.

Stayed in January 2023

It was very far from everything else and you have to ride a trike to get somewhere which gets to be expensive. The bathrooms were also a bit dark which makes it look like it’s not clean. It was raining everyday and the loft was dripping.

The location was walking distance to Cloud 9 and very quiet.

Stayed in December 2023