Calle Unión, 189, Cusco City Centre, Cusco, Peru
#92 of 291 hotels in Cusco
Guests' ChoiceBased on 382 hotel reviews
8.7Cleanliness
9.0
Comfort
9.0
Location
9.1
Facilities
8.7
Staff
9.4
Value for money
8.7
Free Wifi
7.4
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: June 29, 2024
Barry
United States of Americastaff were great, the llama was very unique, very friendly. my son wanted to take one home!
Stayed in June 2024
Reviewed: June 18, 2024
Heather
United States of AmericaThe WiFi didn’t work great in our room. But, in the courtyard it did.
The property was great! The staff was amazing, the food was good and the location was good.
Stayed in June 2024
Reviewed: June 14, 2024
Deborah
United States of AmericaThe room was spacious and comfortable and the staff went out of their way to ensure our stay was amazing. Really enjoyed having a restaurant on site. The breakfast was a great way to start the day and the convenience and excellent menu for our evening meal was a perfect way to end our day. Can't forget to mention Kikki, the resident Llama - a great addition to our stay! Can't wait to come back.
Stayed in May 2024
Reviewed: June 13, 2024
Teddy
Francetop, shout out to kiki the alpaca
Stayed in May 2024
Reviewed: June 7, 2024
Eduardo
Puerto RicoThe location was great, The restaurant service was outstanding as well as the food. Roy, Shakira,Ruben,Nilda, Julissa , Cesar , Vanessa and Carlota were great people who made our stay there a very special one , service oriented always looking to make you feel welcome without being annoying.
Stayed in May 2024
Reviewed: June 5, 2024
Jacqueline
United States of AmericaN/A
The staff was super friendly and helpful.
Stayed in June 2024
Reviewed: May 31, 2024
Elizabeth
AustraliaHot water bottles at night … was special Llama visit
Welcoming fabulous staff Carlotta Cesar Shakira just some of the staff l can remember but everyone wonderful Excellent breakfast / restaurant … Free cooking / drink class ….
Stayed in May 2024
Reviewed: May 30, 2024
Harish
United States of AmericaThe locations of some of the rooms was really weird!! We got a quad room assigned to us and to get to our room you had to walk through the restaurant (which was odd when other patrons were eating there) and then go to upstairs through the bar area. Also the bathroom fixtures were a little dated and water would spray all over the floor.
The location of the hotel was great. It was close to the huge San Pedro Market and about 15 minute walk from the main square in Cusco. The restaurant staff at breakfast were really friendly and the made-to-order pancakes and waffles were delicious.
Stayed in May 2024
Reviewed: May 29, 2024
Hao
United States of Americafree pick up from airport, The Staff in the breakfast room are very warm and thoughtful!
Stayed in May 2024
Reviewed: May 29, 2024
Aron
United States of AmericaBreakfast was good, central location, rooms were spacious, staff was attentive
Stayed in May 2024
Reviewed: May 28, 2024
Vimal
United KingdomConvenient place to stay. Great staff.
Stayed in May 2024
Reviewed: May 25, 2024
Franciscus
Australiafriendly staff, clean, great location, yummie breakfast
Stayed in May 2024
Reviewed: May 18, 2024
Notoriousraksasa
United States of AmericaOn a hill
Room and location. Courtyard, lounge, alpaca, coca tea
Stayed in April 2024
Reviewed: May 18, 2024
Christopher
United KingdomNothing!
Everything!
Stayed in April 2024
Reviewed: May 16, 2024
Milán
HungaryRoom was a bit tiny
Excellent staff, especially the waiters Vanessa & Roy, we got constant attention The daily music show Good location Clean Free water and tea Heater
Stayed in May 2024
Reviewed: May 4, 2024
Teresa
United States of AmericaBreakfast and location
Stayed in May 2024
Reviewed: April 30, 2024
Sherrie
CanadaNil
Location, decor, Kiki the alpaca, and staff that go above and beyond to ensure your vacation is the best
Stayed in March 2024
Reviewed: April 28, 2024
Maria
United States of AmericaIs comfortable and clean
The crew is very sympathetic. Felt like home.
Stayed in April 2024
Reviewed: April 22, 2024
Carolina
BrazilThey keep an alpaca for the guest intertwinement, the animal is limit to a very limit space.
They gave an upgrade and my room was very nice, with a tube and lots of space. The breakfast was amazing and all the staff super friendly
Stayed in April 2024
Reviewed: April 20, 2024
Crystal
CanadaBreakfast was amazing. Every single staff member we met went above and beyond. Location was perfect for exploring by foot.
Stayed in April 2024
Reviewed: April 20, 2024
Katherine
AustraliaThe water got shut off while having a shower at 3 am.
The property was situated close to the old part of Cusco. Walking distance to everything we wanted to see. The staff were lovely and the food was delicious. The room was perfect for our family
Stayed in April 2024
Reviewed: April 18, 2024
Martin-lucian
RomaniaComfortable bed, adorable Kiki, nice atmosphere, incredibly good breakfast
Stayed in March 2024
Reviewed: April 17, 2024
Anna
CanadaToo ad the jacuzzi wasn’t available/working.
Breakfast and dinner were excellent - the food as well as the staff: Julisa, Roy, Vanessa, Ruben, Shakira, Carlota. Front desk - thank you to Fernando and Miguel and the rest of front desk and maintenance staff (didn’t catch all their names) for all their help - you are awesome!! Shakira and Nilda did a great job of The cooking and Pisco Sour classes. Kiki was so cute!,
Stayed in April 2024
Reviewed: April 17, 2024
Habibeh
United States of AmericaEverything was great
Location, staff, breakfast and very clean
Stayed in April 2024
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