Callle Cruz Verde 390, Cusco City Centre, Cusco01 Cusco, Peru
#49 of 286 hotels in Cusco
Guests' ChoiceBased on 298 hotel reviews
9.0Cleanliness
9.3
Comfort
9.4
Location
9.2
Facilities
9.0
Staff
9.5
Value for money
9.0
Free WiFi
8.4
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End of dialog contentReviewed: 19 May 2024
Francesca
United KingdomThe staff were exceptional, they remembered us from a previous stay and had already taken our bags to our room when we arrived. They messaged ahead of time to ask if we needed a taxi which they would arrange. They also spoke to one of the hotels we were staying at later on our trip to change the booking for us. They also gave us great recommendations for things to do and places to eat. The beds are huge, and the rooms in a lovely courtyard. We can't recommend them highly enough!!
Stayed in May 2024
Reviewed: 14 May 2024
Mark
United KingdomThe Coffee ! :). That is the only thing I could come up with. which speaks volumes.
The whole ambiance of the hotel was excellent. Arrived early and hotel made every effort make room available. Staff were so helpful and credit to the establishment. Before arriving i had many questions, and they always responded quickly. i stayed at 3 hotels in Cusco after doing some tours, and this was by far the best. Great location , comfy clean rooms, great breakfast and good value.
Stayed in May 2024
Reviewed: 12 May 2024
David
United StatesMy room at he front of the hotel was a little noisy as the hotel is on a busy street, one night a street vendor was using a loudspeaker to attract business, the second night was much quieter.
Staff spoke excellent English. Breakfast provided an excellent hot and cold selection. An easy and short walk to the Plaza de Armas and most of the central Cusco attractions. Very clean and comfortable.
Stayed in April 2024
Reviewed: 3 May 2024
Daniel
United KingdomBathroom could do with an extractor fan.
Lovely hotel near the centre of Cusco. The rooms were very clean and the atmosphere of the hotel was nice.
Stayed in April 2024
Reviewed: 30 April 2024
Ben
United KingdomLovely staff. Coca tea available at the front desk. Rooms were very spacious (we stayed in two, either side of Macchu Picchu trek). Right in the heart of town, loved it.
Stayed in April 2024
Reviewed: 23 April 2024
Amelia
United StatesN/A
Everything was organized. Check-in and check-out process was seamless. My room was clean and had everything I needed. The staff spoke both Spanish and English. They were about to set up taxi service for me to take me to the airport. Breakfast had a large selection from drinks to food.
Stayed in April 2024
Reviewed: 20 April 2024
Janet
United StatesIn some of the rooms you can hear noise from the street. The next time we will ask for rooms along the inner courtyard.
The staff was very serviceable and helped getting taxis, a van to the airport and answered all our questions. The rooms were nice and breakfast was good.
Stayed in April 2024
Reviewed: 20 April 2024
Man
Hong Kongno lift
breakfast is excellent, with ready-to-eat dishes as well as you can ask chef prepare for you. Room is comfortable. staff is helpful, providing all kinds of assistance during my 4days stay
Stayed in April 2024
Reviewed: 20 April 2024
Man
Hong Kongno lift
breakfast is excellent, with ready-to-eat dishes as well as you can ask chef prepare for you. Room is comfortable. staff is helpful, providing all kinds of assistance during my 4days stay
Stayed in March 2024
Reviewed: 18 April 2024
Darris
United StatesVery busy street
Very good breakfast.
Stayed in April 2024
Reviewed: 11 April 2024
Alison
United KingdomGood central area and lovely courtyards
Stayed in April 2024
Reviewed: 31 March 2024
Piotr
PolandNothing
The facility is located in the center of Cusco, decorated in a very interesting local style.
Stayed in March 2024
Reviewed: 25 March 2024
Jared
United StatesDefinitely needs an air conditioner or ceiling fan. The room had no air circulation so was pretty stuffy.
Excellent location within walking distance to the city square and restaurants, and good breakfast buffet
Stayed in March 2024
Reviewed: 25 March 2024
Silvia
United StatesWe loved the location, the service, and the free breakfast.
Stayed in March 2024
Reviewed: 25 March 2024
Lisa
CanadaThere were zero windows in the room. You could also hear music from the nearby bar or dance club until the wee hours. Bring earplugs if you want to stay here.
Bed was comfy, staff were nice, the room was clean, and breakfast was decent.
Stayed in March 2024
Reviewed: 20 March 2024
Sergio
ItalyCordialità + efficienza
Stayed in March 2024
Reviewed: 18 March 2024
Laura
United KingdomNothing - it was all great
Comfy bed, great toiletries. Very quiet for the excellent location
Stayed in March 2024
Reviewed: 6 March 2024
Fachi
BrazilLocation and staff.
Stayed in January 2024
Reviewed: 19 February 2024
Nikole
United StatesStayed here twice, got the cheapest option the second time and was in the far courtyard where cleaning did start very early and was quite noisy.
It’s a good location, great room size, beautiful courtyards, and friendly staff. Had many areas to hangout and enjoy the complimentary coca tea and muña tea they offer in the lobby. Great breakfast and service!
Stayed in February 2024
Reviewed: 14 February 2024
Arkady
BrazilThe street our windows were facing were a little noisy. It did not spoil the overall impression though.
The location is perfect. The staff is very professional and extremely friendly. Definitely recommend.
Stayed in February 2024
Reviewed: 1 February 2024
Martin
CanadaExcellent breakfast. Well located. Clean rooms.
Stayed in January 2024
Reviewed: 7 January 2024
Ping
ChinaNothing
Close to very where we want to go.
Stayed in December 2023
Reviewed: 14 December 2023
Alicia
AustraliaNext to a busy street and can be somewhat loud.
Great location and very accommodating staff, we were able to leave our luggage there whilst going in the Machu Picchu hike. Decent breakfast too.
Stayed in November 2023
Reviewed: 7 December 2023
James
United KingdomNothing
Location and staff were helpful
Stayed in December 2023
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