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  5. Reviews of Hotel Hacienda Plaza de Armas

Reviews of Hotel Hacienda Plaza de Armas 3 stars

Jr. Puno 419, 51 Puno, Peru

#46 of 135 hotels in Puno

Guests' Choice

Review score

Based on 274 hotel reviews

8.7

Score breakdown

  • Cleanliness

    9.0

  • Comfort

    9.0

  • Location

    9.7

  • Facilities

    8.6

  • Staff

    9.2

  • Value for money

    8.8

  • Free WiFi

    7.9

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Showing 1 – 25

  • Reviewed: 15 September 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior Twin Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    Nothing.

    The staff were excellent, exceptionally helpful and kind. The view was fantastic. The location was perfect for our needs.

    Stayed in September 2024

  • Reviewed: 13 September 2024

    9.0
    one night stay only but comfortable and loved being on the plaza
    • Leisure trip
    • Solo traveller
    • Superior Twin Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    Great room overlooking plaza. Good breakfast. comfortable cool lobby. Good helpful English speaking receptionist.

    Stayed in September 2024

  • Reviewed: 12 September 2024

    8.0
    One night stay
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Not much, nut only there overnight.

    Location, comfortable bed

    Stayed in September 2024

  • Reviewed: 7 September 2024

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Great place to stay in Puno. Our room was clean, breakfast was very tasty and they offered us luggage storage until 9 PM!

    Stayed in September 2024

  • Reviewed: 6 September 2024

    9.0
    Superb
    • Leisure trip
    • Group
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Good location and very clean rooms! Recommended for who wants to enjoy the city!

    Stayed in August 2024

  • Reviewed: 20 August 2024

    8.0
    Good value and central
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast a little basic

    Warm, comfortable and central

    Stayed in August 2024

  • Reviewed: 18 August 2024

    10
    Lovely hotel in the main square
    • Leisure trip
    • People with friends
    • Superior Twin Room with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    Clean room, comfortable bed. Staff at reception were very friendly and helpful. Breakfast nice. There is a restaurant on site, I did not eat there but the food looked good. I was ill one day, suffering with Acute Mountain Sickness and reception called to see if I wanted any breakfast, they then delivered me a banana which was good of them. My room overlooked the main square with a balcony opening out onto a view of the cathedral.  The main square felt quite noisy at night with a band playing but I was going to bed early due to not feeling well. The hotel arranged a taxi  to collect me from the bus station and then to drop me off at Juliaca airport at the end of my time there. The prices seemed steep compared to the rest of Peru, so I am unsure if that was as I booked it through the hotel or if the prices in this region were more money. Nice, clean and comfortable hotel that I would book again if I return. 

    Stayed in August 2024

  • Reviewed: 5 August 2024

    10
    Nice
    • Leisure trip
    • Couple
    • Superior Double Room with Balcony
    • Stayed 2 nights

    The room was a little small.

    The location is perfect; we had a room with a balcony and we loved to look down on Plaza de Armas. There are a lot of shops and restaurants near the hotel. Breakfast was also very good. The room was very clean and the bed was comfy. We would stay here again.

    Stayed in May 2024

  • Reviewed: 5 August 2024

    10
    Traditional hotel in great location with lovely views over the central square
    • Leisure trip
    • Couple
    • Superior Double Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    Traditional hotel in perfect central location. Very clean and well maintained. We had a room with a balcony overlooking the main square and cathedral. Breakfast was one of the best we have had during our travels in Sth America, with a generous variety of options. Staff were friendly and helpful. Would definitely recommend!

    Stayed in July 2024

  • Reviewed: 31 July 2024

    8.0
    Great hotel to be based in the heart of Puno
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    The rooms were a bit cold

    Great location and friendly staff!

    Stayed in June 2024

  • Reviewed: 30 July 2024

    8.0
    Very good
    • Leisure trip
    • Group
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Location was great. Complimentary breakfast and they called for reminder when they were about to close which was a nice touch. The front staff was very helpful in getting us a taxi last minute.

    Stayed in July 2024

  • Reviewed: 25 July 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast, location,staff, comfortable bed and blanket, good sized bathroom

    Stayed in July 2024

  • Reviewed: 20 July 2024

    10
    Beautiful stay.
    • Leisure trip
    • People with friends
    • Superior Twin Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    Great location right downtown. Close to shopping and restaurants. Very helpful staff. The staff gave us a “to-go” breakfast as we has to catch an early bus. Recommend if staying in PUNO. The shower was the best shower we had in Peru and Bolivia on our travels.

    Stayed in July 2024

  • Reviewed: 19 July 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    Nice location in the city center, clean hotel and rooms, very kind and helpful staff

    Stayed in July 2024

  • Reviewed: 19 July 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Standard Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Everything was great, even the price.

    Stayed in July 2024

  • Reviewed: 12 July 2024

    10
    Very comfortable
    • Leisure trip
    • Family with young children
    • Superior Double Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    The room was very warm and the shower had nice hot water. The breakfast was varied and delicious. Definitely recommend.

    Stayed in July 2024

  • Reviewed: 11 July 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Superior Double Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    2nd stay here. Highly recommend. Great staff and location. Comfortable bed. Lovely view overlooking the square.

    Stayed in June 2024

  • Reviewed: 8 July 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Superior Double Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    Position, position position.the hotel is a comfortable one with everything you need in the most central location

    Stayed in June 2024

  • Reviewed: 25 June 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Superior Double Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    The location was great with a balcony overlooking the Plaza. The rooms were quiet as no traffic on the Plaza The staff were really friendly and helpful. The breakfast was good and it was lovely to have heating in June.

    Stayed in June 2024

  • Reviewed: 23 June 2024

    10
    A room with a delightful view.
    • Leisure trip
    • Solo traveller
    • Superior Double Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    Needed to leave before 6am. Although they had made me a breakfast box, I had to pay 10 sols for the smallest coffee from a machine. I think this should be provided at no cost if leaving before breakfast is served.

    The location was perfect. The attention from staff was exceptional.

    Stayed in June 2024

  • Reviewed: 21 June 2024

    10
    Highly recommended
    • Leisure trip
    • Solo traveller
    • Superior Double Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    Wish water in shower was more hot

    Great location, nice heating in the bedroom, beautiful view, friendly staff, great breakfast

    Stayed in June 2024

  • Reviewed: 19 June 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Superior Double Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    Great location overlooking the plaza! Towels were nice and toasty and heat worked well.

    Stayed in June 2024

  • Reviewed: 10 June 2024

    10
    Epic, stay here!
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Honestly couldn’t have loved our stay more - felt much better than a 3 star hotel. Super clean, crisp bedding, really lovely shower. Great location overlooking the square. Lovely breakfast. Felt like such a treat as a stop off on the way to Cusco.

    Stayed in May 2024

  • Reviewed: 10 June 2024

    9.0
    It's a great place to be based at if you're in Puno city!
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights

    The rooms were a bit cold even though there's a heater in the room.

    It's located right in the city centre, so you can't beat the location. I liked how the staff were warm and welcoming and the breakfast has quite a decent spread too.

    Stayed in May 2024

Showing 1 – 25

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