The morning ladies were not as friendly or helpful as their coworkers at night, and they didn't know as much about popular tourist information. My son says the ladies were professional but not friendly they were "cold" (when I had a request it seemed like she was upset). In the morning they didn't help us with the luggage. The rooms were clean but not "warm" which is ok but a little "personal touch" will be a nice detail. At night there are some "night workers" so don't go out with your kids at night. Because this is a centric place there is a lot of car noise, beeping etc

The attendants at night when we arrived were very helpful, friendly, and courteous. The hotel doesn't have an elevator but the young men helped us with the luggage, and gave me options I how to pay even gave us directions to "money exchange" places. About the room location: the ones available were on the 4th floor since we are not that young we chose the option of two separate rooms but on the, lower floors (2nd and 3rd). The location was very convenient to the main interest places like "San Martin Plaza", Catedral, food places, souvenirs Santo Domingo Church and Monastery, and Santa Rosa de Lima place. many places can be reached by walking a few blocks. It is a clean place. The breakfast was very good, two eggs, (compared to other places where there was only one egg per person) papaya juice, two breads, butter, jelly coffee or tea, or coffee and milk. My cousin didn't feel well enough to come downstairs and I asked if we could have his breakfast to take to him but they refused (we went to another restaurant later on and bought some food for him ) they could give us the option to sell it to us but they also were not that friendly maybe they are too busy? There are convenience stores and pharmacies nearby. I consider this hotel to have a good value for the service, location, and cleanliness.

Stayed in September 2024

Very nice staff. We managed to communicate even though we do not speak Spanish. Offered a good price for taxi pick up from the airport but unfortunately we did not meet the driver and ended up paying more than we would have liked (note to self: look for hotel pick up next time). Didn't manage to have breakfast because we left super early but reception called us to let us know our transport was there.

Stayed in August 2024

WIFI was not good, slow and sometimes disconnected.

Good location, clean.

Stayed in July 2024

Breakfast was great. Service food everything.

Stayed in October 2023

The breakfast starts just at 6:30. No possibility to get it earlier, so we had to skip it.

Good location - center of Lima, relatively safe surroundings Helpfull staff - arranged taxi etc. for us. Quiet room

Stayed in October 2023

Can be difficult to find on side street Bounded by noisy roads - bring earplugs!

Location close to historic centre Close to supermarkets and banks WiFi strong Staff friendly

Stayed in October 2023

Push taps in the bathroom with only cold water

Very nice and helpful staff. Clean and comfortable room. Good breakfast.

Stayed in August 2023

The room is comfortable and clean, has all the necesities. The location is good, very close to the main square in Lima. The security is also good. At night it´s not recommendable to walk on the street alone in this area but during the daytime it´s fine. The hotel has a doorman to open for you when you come in and go out. The staff is helpful and kind.

Stayed in July 2023

Hotel is a little dated and old but otherwise fine No aircon so have a room fan

Staff so friendly and helpful. Breakfast was included. Everything very clean.location was good too

Stayed in May 2023

breakfast

location

Stayed in December 2022

Because it was very well done, nice, neat, fresh, & in great working order; the bathroom is a "squeeze" & when taking a seat it was necessary to sit at an angle because the facing wall was extremely close for my 6`-1"frame... a minor issue considering the great value received!

location was very short walking distance to a major plaza & shopping area, city bus lines and well known Blvd. (so obtaining taxis was super easy), close to restaurants AND a very nice mall. The desk/manager of Hotel spoke both Spanish & English (my only language) provided me a very much appreciated area feature map & marked many favorite attractions and areas that visitors likely would enjoy visiting!! Super clean & neat, comfortable beds/room, Breakfast/hotel restaurant, Wi-Fi, Super Service for an even more Super price! I initially booked for 1 night but stayed an additional two! Also felt like a very safe, quiet & comfortable environment for single, couples, or families.

Stayed in July 2022

Nothing

This property let us check in hours early and sleep when we got into Lima after an overnight flight for no extra charge. The staff was wonderful.

Stayed in June 2022

The surrounding areas were dirty.

The location is very convenient for visiting downtown area

Stayed in June 2022

wifi was a little unstable depending on what floor you were on, they are changing their wifi at this time.

staff were friendly, restaurant right downstairs was good and very convenient. great location.

Stayed in April 2022

We were given a room that had a window to the inner aley of the hotel, but still the room was perfectly sunny and (thankfully) less noisy. No elevator, but staff helped with the luggage.

Extremely friendly and helpfull staff, even though they don't speak English. Very clean rooms, and room/towels-cleaning every day. Great location with supermarkets, food and the main plaza in easy walking distance. Good breakfast (2 little breads, 1 egg, butter+jam, juice, coffee).

Stayed in February 2022

Maybe not having elevator, but for the price payed, it wasn't something that affects my review

For the price payed, it was completely worth it, totally would return

Stayed in October 2024

Nothing

Clean hotel. Basic room but nice enough, working showers with hot water. Comfortable bed and Lima can get quite cold so they have soft quilts to go on top! Although not all of the staff spoke English, they were all so lovely and helped me out a lot as a solo female traveller. Breakfast was good - scrambled eggs, bread, butter, jam, juice and coffee! Close walk to the historic centre and a big supermarket. Google will tell you that the surrounding area isn’t safe after dark. I walked back alone as it was getting dark and I personally didn’t feel unsafe as it’s a very busy area, just the street the hotel is on is down a few quiet roads - just my experience! I also used their airport shuttle service - cost 75 sols and had no issues there!

Stayed in October 2024

They charged me 20 USD more than booking.com’s price

Nothing

Stayed in August 2024

The staff, picked me up from the Airport and let me check in 3hours before check.in Thankyou. Meant a lot

Stayed in May 2024

The breakfast was dreadful. The location was not to my expectations. Room was made up only once during our stay.

Not much of anything, honestly.

Stayed in November 2023

Affordable but a bit pricy considering its quality.

It’s a basic hotel, no much to expect. Small room with a shower ,two small soaps, no shampoo. No hot water ( it’s common in Peru) and superficially clean. It’s great located near the historical center, so 10 min walk to the main destination - hotel Bolivar ( just enter and see inside), plaza de armas and main church. The good thing is its location. If you walked much you can come back to hotel to decompress for one hour and go back to the main plaza to stroll around and to eat in the restaurants. They are affordable but not too cheap, and waiters ask for tips -know about it. You can pay in CC. So if the meal costs 55 soles just add 5 soles to the bill. I did not exchanged any dollar and paid by my CC. Hotel has a kitchen and you can eat there, regular dishes and regular prices. Breakfast was included: 2 eggs, bread and coffee. Also typical.

Stayed in September 2023

Terrible room. The room smelled so bad and then I realized the smell was coming from the comforter (top bed cover), it smelled like it hadn't been washed in ages. Too expensive for what little you get. The bed was also as hard as a rock.

Stayed in August 2023

nothing!

Great place.. nicely located right near the plaza.. super friendly staff.. good shower

Stayed in June 2023

Nothing

The staff were very kind, and I was worried about traveling alone, but they welcomed me and gave me wonderful support.

Stayed in July 2023