131 Miguel Urbina 9, Puno, Peru
#26 of 126 hotels in Puno
Guests' ChoiceBased on 53 hotel reviews
9.0Cleanliness
9.4
Comfort
9.4
Location
8.7
Facilities
9.3
Staff
9.5
Value for money
9.5
Free WiFi
10.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 22 June 2024
Nan
United StatesGreat place to explore Puno. Quiet alley entrance with a very friendly staff. You should get the keypad code before arrival especially during the off season or you may have to wait a little. It's about 15 min. To plaza major but lots of cheap food options nearby. Local market 1 block away. Good food there.
Stayed in June 2024
Reviewed: 14 June 2024
Annacarla
United KingdomGood position, nice room and nice breakfast!
Stayed in May 2024
Reviewed: 8 June 2024
Wilmercondori
Bolivianew building, comfortable and clean
Stayed in June 2024
Reviewed: 5 June 2024
Louis
FrancePerfect ! The host was very helpful. Hot water in the shower, very clean, good breakfast
Stayed in June 2024
Reviewed: 26 May 2024
Sylvie
United KingdomThe walls are thin and you can hear people talk, watch tv, and go upstairs. It didn’t bother me that much as other customers were relatively quiet
Comfortable bed Hot shower Very quiet location. Very friendly receptionists There was shampoo You could make yourself as many hot drinks as you wanted in the breakfast area. Good breakfast Very good WIFI Clean A BIG thank you to Juli the receptionist who helped me get on my tour as the company forgot to pick me up 💕😃
Stayed in May 2024
Reviewed: 23 May 2024
David
CanadaSmaller but very clean and comfortable room. Down a quiet alley. Good wifi. A bit of a walk to the main square but doable. Close to the bus station. Would stay again.
Stayed in April 2024
Reviewed: 20 May 2024
Calvin
GermanySometimes the communication was a bit too slow.
Was amazing! The rooms are very beautiful, breakfast is very good for included breakfast and personal is friendly.
Stayed in May 2024
Reviewed: 10 May 2024
Welz
GermanyWe had a modern and comfortable room with plenty of storage space. The manager is very accommodating and helped us organizing a kayak tour to the Uros. We could check in before the official time, as the room was already free. It's a short walk from the city center, which didn't bother us at all. But it is closer to the bus station. As is often the case in Peru, breakfast is unfortunately not a highlight. But we would come back anytime. Price-performance ratio is very good.
Stayed in May 2024
Reviewed: 7 May 2024
Fabrizio
United StatesBed was a little uncomfortable, didn’t like the windows near the door, too much outside light enters room when people pass by when I was sleeping.
It was clean, had a heater.
Stayed in May 2024
Reviewed: 5 May 2024
Верон
BelarusThe main thing which was very important they let us check in at 5 am in the morning instead of afternoon as our bus arrived at 4.30 am. Staff is nice, rooms are clean and modern, there's hot water and early breakfast. Close to the bus station and city center Thanks a lot!
Stayed in May 2024
Reviewed: 27 April 2024
Riccardo
ItalyA lot of stairs to reach the room. 10 minute walk to the city centre which according to the host are not safe to be walked after 9 pm. But the taxi is only 6 soles.
Good breakfast, very clean room. Possibility to store our big backpacks for two days.
Stayed in April 2024
Reviewed: 21 April 2024
Florian
FranceThe staff was really welcoming and always ready to help. The room was great too, I recommend!
Stayed in April 2024
Reviewed: 16 April 2024
Rob_ro
United KingdomA bit far from the city centre
the staff was very helpful, the place clean and modern, the bed comfortable
Stayed in March 2024
Reviewed: 11 April 2024
Lucie
Czech RepublicEverything was fantastic 🤩 our room was small but so nice 😊 bathroom again bit tiny but new, shower had good pressure and was so warm. Breakfast was great. After check out we left our bags behind for a day and again no problem with that. Thank you so much 😊 we will would DEFO book again ..I recommend this place to everyone who travel to PUNO and don’t mind short walk from city centre.
Stayed in April 2024
Reviewed: 7 April 2024
Cristina
United KingdomI accidentally left my hairbrush in the room on checkout. They didn't contact me about it and just threw it in the bin. By the time I realised it was too late. It was a bit upsetting that they just threw out my personal possessions like that without asking as I would have gone back for it/paid for postage to have it returned to me.
Hot shower was one of the best in Peru. Very comfortable bed. Location is very good if you're arriving from Bolivia. It is ten minutes walk from the bus station. There is a claro sim card place and an ATM round the corner which makes your life easier if you've only just arrived in the country. Staff are very accommodating if you need to leave your luggage after checkout so you can go on a tour. Was able to arrange a tour to the Uros floating islands directly through them when I arrived late at night for early the next day.
Stayed in March 2024
Reviewed: 5 April 2024
Stephanie
United KingdomPillows were a bit flat and the perspex panels in the wall to the corridor let light though when the corridor light was on.
Lovely spacious modern room, comfortable bed.
Stayed in April 2024
Reviewed: 1 April 2024
Diana
GermanyThe Wifi was not stabile.
The Hospedaje is on a side street, so is quiet. We had the triple room, which was big and comfortable. The bathroom is also nice and the shower hot. Breakfast was also good with eggs and fresh juice. The taxi from Bus terminal to here costs 7 Soles in 2024. To main square it takes 10-15 min walking, and it is safe. Accross the road is a market for fresh fruits and there are also a few restaurants.
Stayed in March 2024
Reviewed: 20 March 2024
Sonja
GermanyWe really enjoyed our stay at Mada guest house and highly recommend it. The rooms are nice, tidy and clean. The breakfast was good. The staff and owner were super friendly and helpful. They provided us with all the information and tips we needed.
Stayed in March 2024
Reviewed: 11 February 2024
Stavros
GreeceNice and clean room, recently renovated! The owner and the staff were very helpful and friendly, and exceeded our expectations!
Stayed in February 2024
Reviewed: 6 February 2024
Blossom
United KingdomNo kettle in the room
Our first stay in MADA, but certainly won’t be our last 🥰 Beautiful, modern decor, hot showers and a tasty breakfast even for a vegan! 8 minutes walk from the bus terminal and close as you need to the shops! All for a great price 🙏🏻
Stayed in February 2024
Reviewed: 2 February 2024
Sebastian
NetherlandsReally good value for money, good breakfast, and the staff is exceptionally helpful and friendly. Highly recommended!
Stayed in February 2024
Reviewed: 17 January 2024
Arnaud
FranceThe staff was very friendly and always ready to help. We were able to leave our bags for the day even though we didn’t have the room anymore. Breakfast was included and was very good with fresh ingredients.
Stayed in January 2024
Reviewed: 12 January 2024
Dave
NetherlandsLuxury!
Stayed in January 2024
Reviewed: 11 January 2024
Veronica
PeruThe bad part is that they taxed us 3% while paying in card haha and that there was no view from our window.
The staff is amazing! Super welcoming. The breakfast is very well done. The room has a good bed and it's very comfortable.
Stayed in January 2024
Showing 1 – 25
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content