The final day there didn’t seem to be a plan for activities, as day 1 seemed to begin on the day of arrival, regardless of what time you arrived. We had to really pester for them to organise something, as we didn’t really get a day 1 due to a late afternoon arrival.

Everything! The food, excursions and the room itself were all absolutely amazing!

Stayed in July 2024

I would add a pool table and boardgames, and a small playground for kids. It was lacking entertainment in between excursions.

Rustic, beautiful, nice landscaping with beautiful plants, clean.

Stayed in July 2024

My wife and I have been travelling all over the world for over 12 years and this has been our favourite hotel to date. The staff, nature, amenities, rooms, everything was perfect. I can not recommend this property enough for anyone who is looking for a luxury introduction to the Amazon. The guides were the best part of this trip, they are so informative and incredible at what they do and they care so much for the nature they are in and the job they are doing. On top of the hotel's already beautiful surroundings and abundance of wildlife the staff made the experience 100/10. David, Yordan, Armindo, Xiomara and Fatima we're absolute rockstars, thank you for a beautiful trip!

Stayed in May 2024

No power at certain points of the day and at night. Was part of the experience but no fan meant it was way too hot!

Food was lovely. Beautiful setting. Amazing staff!

Stayed in May 2024

Wonderful staff. Food was great.

Stayed in April 2024

The only negative was the lack of A/C and the fact the fans didn’t run all the time. But we were in the Amazon so we didn’t expect it. It was hot and humid though.

Had a lovely time at the inkaterra. Our guide Nixon was amazing and very knowledgeable he had a story for everything. Thank you so much for looking after us and showing us the Peruvian Amazon which was a dream come true.

Stayed in April 2024

The only thing I would mention is I don’t think I got any wake up knocks for early morning excursions (other guests mentioned they too didn’t hear it)…this is minor as I had my own alarm. thank you for a wonderful experience.

David was a wonderful guide, the meals were amazing-so impressive there was so much choi s considering the remoteness. All of the staff were deeply kind and considerate. i loved the cabins, excellent mosquito coverage too :) i also had a spa treatment which was divine

Stayed in April 2024

First two nights no hot water then they moved us to another studio room

Breakfast good but a little bland

Stayed in March 2024

Our arrival was haphazard. Hated feeling like part of package tour & wanted to be checked in quickly and shown personally to our room rather than being herded into lunch. That did stop by the evening but it wasn’t a good start. A few touches would have made the difference - a personalised schedule of tours - we were left to rather piece that together ourselves and more visible Hotel Management. It’s all very well offering a warm welcome as we disembark from the boat but after that we saw no one and there’s no concierge or management desk to go to.

Lovely property just far enough into the rainforest. We were glad to have chosen this property over the Hacienda. The place has nice open feel with good central restaurant & bar. Great to be able see the river. Good daily tours with knowledgable guides.

Stayed in February 2024

Too much down time between guided tours. We wish we could have gone on more excursions throughout the day.

Beautiful Eco-lodge tucked into the jungle. Easy and comfortable place to stay when exploring the jungle. We saw tons of wildlife.

Stayed in October 2023

This place is what it is. Real nature, comfort, rest etc.

Stayed in October 2023

The trips seemed a bit rigid in their planning. We were fresh off the plane and there for a holiday and didn’t want to have to be up early in the morning. But the morning trips seemed to begin at 5.30 am - to which we said no. There could have been more lee way - there was no particular reason for these trips to begin so early. Also saw almost no animals at all. And had hoped to see a local village but there aren’t any anywhere near. So it was lovely and relaxing but could have had more excursions at a time that suited us. Also the food was a bit bland - hotel food. Breakfast was actually the best meal.

This is a truly beautiful place and we had a lovely relaxing stay. Enjoyed our beautiful cabin with its hammocks very much. The bed also lovely and the citronella essence perfect for keeping the mosquitoes away. Also good to visit in the winter season, when there were fewer bugs. And the staff, guides etc were uniformly lovely.

Stayed in July 2023

Nothing to complain about at all. The showers were tepid but were actually a welcome relief from the sticky heat.

From start to finish, our stay was a wonderful experience. We didn’t have to worry about anything. I felt like everyone really wanted us to enjoy ourselves. The lodges were clean and comfortable, the restaurant was very good, staff were excellent, the excursions were fantastic and the surroundings were amazing.

Stayed in May 2023

would have been great to get a pre-arrival email re-confirming everything & what to expect!

The staff were absolutely fantastic, really thoughtful! Amazing setting, really knowledgeable guides and lovely main area

Stayed in April 2023

The food need improvement. For supper the portions are way too small and inconsistent.

The location and esthetics are great. Staff nice as well.

Stayed in March 2023

Take a long wait to get warm water in the cabin. Food is of sometimes good quality, sometimes not so great quality. However, you need to consider you're in the middle of the rain forest.

Great staff and great excursions. Nice bar and ok food.

Stayed in November 2022

Nothing

Beautiful setting by the Amazon. Excellent guides. Gourmet meals. The spa was great. Such a wonderful experience.

Stayed in November 2022

A pool would be Nice Bungalows to close to each other. Lack of express machine

Service The personnal The guide The excursions

Stayed in November 2022

Fabulous location and staff. Meals were wonderful.

Stayed in October 2022

Improve excursion offering, offer observation points for wild life instead of just walking to find wild life on the way

Very pleasant hotel in the amazon jungles We booked an all inclusive package with excursions. Food was excellent at breakfast and lunch, and fair at dinners Bungalow was very comfortable, bed was large size, the whole setting was very nice. Staff were very serviceable and attentive, they helped in any way they could

Stayed in August 2022

wonderful property with fantastic excursions. Paulo, our guide, went above and beyond to customize the tours and prioritize our interests. The resort was a very luxurious experience

Stayed in July 2022

Meal portions could be larger.

Excellent guide and day trips. Very knowledgeable and made a concerted effort to seek and point out wildlife.

Stayed in May 2022

A few loud guests who did not adhere to the atmosphere of the place where you don’t have much privacy because everything is open and close to each other. More distance to other guests you will have at the other Inkaterra place nearby, the newer Hacienda Concepcion (however not the same atmosphere, I think). otherwise, everything was very nice!

Beautiful lodge with tasteful, locally inspired decoration in rustic but very appealing buildings, great food and service, well organized and thought-through cabanas with all you need. Great excursions and thoughtful, knowledgeable guides. My highlights were the canopy walk at sunset with beautiful views above the trees at 40m height and the tours to the botanical and fruit gardens with the canoe tour along the Hacienda Concepcion with Shansha sightings.

Stayed in April 2022

communication before arriving could have been improved. I wasn't sure how it works (and how smooth it is), was understandably a bit worried about how pick up works. Having responses to my questions would have saved a lot of stress, but all of that didn't matter as soon as we stepped into the pick up bus. Absolutely loved the whole experience.

Everything! A magical hotel located in a magical place. The service was impeccable and everything is just so seamless, from the moment you arrive to your departure (they even printed our boarding cards without us asking and assisted our group to the airport in case there are any issues). The tours are excellent, food is delicious and our river lodge felt incredibly relaxing. We stayed for 3 nights, but I could easily stay a week! We were undecided between a cruise on the Amazon river and staying here, and so glad we chose Inkaterra. Seriously the best hotel I've been to, and I travel a lot.

Stayed in April 2022