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Reviews of Hostal Mallqui

Calle Nueva Alta, 444, Cusco City Centre, 84 Cusco, Peru

#69 of 197 B&Bs and Inns in Cusco

Guests' Choice

Review score

Based on 169 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.5

  • Location

    8.9

  • Facilities

    8.2

  • Staff

    9.5

  • Value for money

    8.9

  • Free WiFi

    7.3

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Showing 1 – 25

  • Reviewed: 6 June 2024

    9.0
    Very comfortable hotel, great for the price in Cuzco
    • Leisure trip
    • Solo traveller
    • Standard Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Super nice staff, not far from the center by walk and very nice and comfortable room! I extended my stay :)

    Stayed in May 2024

  • Reviewed: 4 June 2024

    7.0
    Good
    • Leisure trip
    • Group
    • Standard Double or Twin Room
    • Stayed 1 night

    Water heating doesn't work properly (either too hot or too cold) Wifi is not very good

    Very friendly staff Nice breakfast

    Stayed in May 2024

  • Reviewed: 4 June 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Standard Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    You can use the heater from 6pm.

    Super helpful staff, nice breakfast, location convenient, coca and muña tea available, good taxi contact.

    Stayed in April 2024

  • Reviewed: 26 May 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Occasionally, the water would stop flowing. I told the front desk and a few minutes later, it is flowing like normal again. Have no idea what happened.

    The room is exceptionally clean and comfortable. The staff is very nice and helpful. Breakfast is great.

    Stayed in May 2024

  • Reviewed: 9 May 2024

    8.0
    My stay was very pleasant and comfortable. fresh eggs for breakfast, and very helpful staff.
    • Leisure trip
    • Group
    • Standard Triple Room
    • Stayed 3 nights

    The shower area is very small, with the cold shower curtain touching my skin with every turn. Also, the consistent flow of water/ hot water, is surely an issue because sometimes it would become very cold or not come at all while bathing.

    Overall, the hostal was quite quaint, clean and comfortable. I enjoyed the beauty of it. the breakfast was delicious and enough. The Wi-Fi worked very smooth.

    Stayed in May 2024

  • Reviewed: 9 May 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Standard Double or Twin Room
    • Stayed 5 nights

    Excelente instalaciones y personal. Me encanto la experiencia

    Stayed in May 2024

  • Reviewed: 7 May 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Bad smell of bathroom

    Very kind and always attentive staff. Cozy room. Very convenient location near the centre

    Stayed in April 2024

  • Reviewed: 6 May 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The location was OK, and a short walk to the centre. I didn't feel like the area had much character.

    Short stay of 2 days before moving to a better location in the San Blas district. Friendly and helpful staff.

    Stayed in March 2024

  • Reviewed: 30 April 2024

    9.0
    very comfortable and central hotel
    • Leisure trip
    • Group
    • Standard Triple Room
    • Stayed 2 nights

    the first night i was asked for a 3 people bedroom with 3 beds and i was given 2 beds, as we were 3 people that was uncomfortable.

    very good relationship quality price, the staff is so amazing and supportive and go beyond to help fulfill our needs. the breakfast is very good

    Stayed in April 2024

  • Reviewed: 18 April 2024

    7.0
    Nice find!
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night

    An unexpected find, colonial vibe that transport you from the moment you stepped in. Beds were confortable and staff solutions oriented. Location is great, near the main Plaza

    Stayed in April 2024

  • Reviewed: 11 April 2024

    7.0
    Good but wouldn’t come back as we value our sleep
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Our room was situated at the front of the hostel which was right above the front door. There is absolutely NO sound proofing in this room. We could hear every single conversation within every common room in the hostel, the door shutting was EXTREMELY loud and you can hear EVERY noise outside of the hostel which was plentiful. At all hours of the day and night there are people talking, yelling, slamming doors, honking horns everywhere and you can hear it all - there is absolutely no sound dampening to help. We spent 4 nights here and barely slept a wink the entire time. So if you’re sensitive to noise, don’t stay here. The bathroom was also honestly pretty gross. But we did get a short period of hot water every night which was nice.

    The staff were amazing! It just so happened that we were often only around when the night crew was there and they didn’t often speak much English, but they were so kind and patient with our learning Spanish and always ensured we got what we needed. I couldn’t say enough kind words about the staff, they were amazing and so helpful and kind. The rooms were also warm and the beds comfortable.

    Stayed in April 2024

  • Reviewed: 10 April 2024

    8.0
    Value for money with very poor WiFi
    • Leisure trip
    • Family with young children
    • Standard Quadruple Room
    • Stayed 2 nights
    • Submitted via mobile

    Old building so quite noisy especially from the street. The WiFi did not work in the room and was poor in the common area - worst WiFi we experienced in Peru.

    Location, price and breakfast.

    Stayed in April 2024

  • Reviewed: 27 March 2024

    8.0
    It worked for what I needed
    • Leisure trip
    • Solo traveller
    • Standard Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Bed was very squeaky No hot water in sink Small shower was challenging

    Good price point Walking distance to main area Friendly staff

    Stayed in March 2024

  • Reviewed: 19 March 2024

    9.0
    Clean, comfortable, friendly and great location near the centre.
    • Leisure trip
    • People with friends
    • Standard Quadruple Room
    • Stayed 2 nights
    • Submitted via mobile

    Overall the stay was very good, however the WiFi didn’t work in our room and there wasn’t enough hot water for all of us to shower (we were a group of 4 in a quadruple room) which was very frustrating after coming back from a 2 day hiking trip. The water also wasn’t working at all one day (apparently it was the whole neighbourhood).

    The building is simple and beautiful and the staff member was extremely friendly and helpful.

    Stayed in March 2024

  • Reviewed: 18 March 2024

    8.0
    Very nice place.
    • Leisure trip
    • Group
    • Standard Quadruple Room
    • Stayed 2 nights
    • Submitted via mobile

    The bathroom was uncomfortable and the WiFi not that good.

    The place is quite and confí very nice decorated. The only negative thing in our room was the bathroom and the shower were too small and uncomfortable. And the WiFi not too good. But the staff was very polite and helpful. Specially Javier.

    Stayed in March 2024

  • Reviewed: 8 March 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Very clean and quiet

    Stayed in March 2024

  • Reviewed: 6 March 2024

    8.0
    Overall good experience
    • Leisure trip
    • People with friends
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Hot water not consistent

    Staff friendliness

    Stayed in March 2024

  • Reviewed: 15 February 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Standard Double or Twin Room
    • Stayed 2 nights

    Bad wifi connection.

    Cheap price for a good room with private bathroom

    Stayed in January 2024

  • Reviewed: 31 January 2024

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The WiFi was a complete joke. It never worked anywhere, and I heard other people complaining about it too. You can't blame the routers - just fix the problem. When we went to pay, they seemed really short on change, and when we paid a bill of 132 by giving 142 soles, we were asked if we 'had anything smaller', which is ridiculous. They also don't accept credit cards, adding to the farce regarding the change. We asked to keep the room for the day as we had a night bus, but (except for a few cents) we were charged the full price of another night, even though we weren't even going to get any breakfast or be in the room past 9pm.

    The staff were very friendly and the room was really nice and very comfortable. We also liked the layout of the building and the location was good - nice and close to the centre of Cusco.

    Stayed in January 2024

  • Reviewed: 28 January 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The WiFi is really weak. There’s not really a common space if you spend time in the hostel but out of the room.

    The hostel people are very kind. The location is good that you can walk to the main square in 5-6 minutes. The bed is very comfortable. They offer free breakfast which is pretty decent.

    Stayed in January 2024

  • Reviewed: 26 January 2024

    8.0
    Good value for money. Recommended
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 4 nights

    Wi-Fi was not always working/available in our room during our stay. During our stay we had also interruptions of water supply. Il was not directly the hotel's fault. To compensate, they paid us the transfer to the airport.

    Friendly and very helpful staff. Very good location not far from the Plaza Mayor of Cusco. Nice room. Very good breakfast.

    Stayed in January 2024

  • Reviewed: 25 January 2024

    9.0
    Good location - great value for money
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The beds were too short for a European and the double bed was too small for two people to lie in comfortably.

    The hostel was very well located and is a bargain. The facilities were clean and the breakfast was decent!

    Stayed in January 2024

  • Reviewed: 16 January 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Room was simple but perfectly clean and comfortable. Negative side, they were under a refurbishment, but nothing that would make our stay uncomfortable.

    It's the best shower ever!! Amazing hot water. Also really good location!

    Stayed in January 2024

  • Reviewed: 11 December 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard Quadruple Room
    • Stayed 6 nights
    • Submitted via mobile

    The variety of breakfast could be wider, but still it's okay.

    The location is very good, pretty close to everything. The atmosphere is very sweet. We had warm water in our room and after some tries WiFi was working fine.

    Stayed in December 2023

Showing 1 – 25

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