After I checked in I was told by staff that there is not water available n the room because of some municipal supply issue.

Stayed in May 2024

I didn't mind, but be aware that you have to take stairs. There is no elevator.

Small hotel close enough to the main sights, but far enough from the noise. It is a very basic, but comfortable place. Since I didn't spend much time here, I can say that it's a good choice for travelers wanting a place to rest. They provide a light to go breakfast if you have to leave early in the morning (bread, juice, fruit). They also provided free storage for my luggage when I checked out.

Stayed in May 2024

The shower heater in our room was broken and the shower was only half warm. Our room was above the front door so it shook with big bangs whenever someone came or went below. The pillows were rock solid - but importantly the beds were comfy and lots of blankets provided. There was lots of street noise including sirens and a crying baby - however this all died down by bedtime and the street was quiet all night.

Amazing friendly helpful staff. The room wasn’t right for us as it was a bit more of a budget feel than we were expecting, but we were able to work with the staff to find a solution in our case which we were very satisfied with, and the rooms were clean and great for the budget traveler. They let us store our bags and use wifi. Breakfast was simple, but filling. Great for a cost conscious traveler.

Stayed in January 2024

The room was a bit dark

I liked the ease of check in, the size of the room and the fact there was a fridge

Stayed in November 2023

No hot water. Room didn't had any window

Stayed in February 2022

Room was damp, no soap or hand towels in the bathroom to wash hands after the bathroom. WiFi didn't work properly and the room was quiet dark.

Stayed in August 2024

I was rather unhappy in that the hotel room and the hotel I stayed in general had mostly felt cold throughout my time there especially in the mornings. For example, their was no heating or radiators inside my room, had to request for a portable heater and for extra bed blankets to be supplied. The restaurant downstairs in where breakfast was severed also felt cold. In the bathroom both the sink and shower only had cold water for most of the time. I was only able to use warm water in the shower when getting up early.

The location of the hotel was ideal as it was within close proximity to the centre of Cusco, within walking distance. The staff at the hotel were always friendly and willing to help with any situation and did not hesitate when asking for assistance. The quality of the breakfast was adequate enough with a fair variety available to choose from. The food was freshly cooked.

Stayed in July 2024

I Liked everything 😊

Location is perfect, couple mins from plaza.de armas. Staff is warmly, friendly and helpful 24/7.

Stayed in May 2024

Too many internets in each area one

Helpful

Stayed in April 2024

Walls made of paper. Could hear every word from the next doors and up above. To make things worse , the kitchen down below starts 6am and could hear them making breakfast and talking. Barely got any goodnight sleep.

Safe and walking distance to everywhere

Stayed in April 2024

Room was cold at the night

Breakfast was poor. Location very good.

Stayed in February 2024

It was a little scary to go from the office to the rooms, especially for us foreigners

Location was great, we didn’t stay for breakfast

Stayed in February 2024

The room was not the one in the pictures. Room was so small. Tv didn't work.

Staff we're friendly.

Stayed in December 2022

nothing! is a very old hotel and dirty, not worth it the price I rather had paid a bit more extra in another place, the bedsheets were dirty and with hair from another guest, the hotel is old and had mug all over the toilet, there is no ventilation in the bedroom, the smells once you enter the hotel building is really bad smells like Mug, old drains and the rooms have no proper ventilation I never felt safe in a case of an emergency or earthquake.

only the location was great, the 2 staff male helpers were great the lady in the front desk working in the afternoon was rude!

Stayed in November 2022

The rooms are smaller than a jail cell. Smelled like mildew. Bed linen were dirty.

Horrible experience!

Stayed in September 2022

The water in the toilet did not go down during the two days we were there, for a day and a half the water did not work in the shower and tap, and there was no wifi running.

We were allowed to stay a little later the next day because of all the problems

Stayed in May 2022

Rooms not very clean: hairs on the pillows, sheets not changed.... Finally the third room checked was acceptable (but for the shower....). No enough water in the shower. Internet not working (several points of access with different passwords, but none working).

Really nice and helpful staff. Good information for visiting the city. Very nice to solve the problems with water in the shower and the lack of cleanness of the rooms.

Stayed in March 2022

There are no comments available for this review

Stayed in February 2024

There are no comments available for this review

Stayed in January 2024

There are no comments available for this review

Stayed in January 2024

There are no comments available for this review

Stayed in December 2023

There are no comments available for this review

Stayed in December 2023

There are no comments available for this review

Stayed in October 2022

There are no comments available for this review

Stayed in February 2022